Editorial & Content Strategy Lead

Vitally; United States; Hybrid; USD 200,000 - 240,000; Full time

Benefits offered by this job

Health insurance

401k through Empower

Commuter benefits

Unlimited PTO and flexible hours

Education stipend

Job summary

Vitally is seeking a Director of Editorial & Content Marketing to shape the market's view on the future of Customer Success. You will lead editorial strategy, build thought leadership, and create a sustained content engine that drives awareness, demand, and authority for Vitally.

You’ll own narratives linking company strategy, product vision, and market POV, producing original research and scalable content franchises that education and engage buyers.

Qualifications

• 10+ years in editorial, content marketing, or related field.
• Experience owning editorial or content strategy at a senior level.
• Exceptional writer/editor with strong instincts.
• Proven ability to build audiences and influence markets.

Responsibilities

• Lead editorial strategy and oversight across channels.
• Develop executive thought leadership and research programs.
• Turn company vision into distinctive market narratives.
• Create content that drives demand and education around AI and Customer Success.

Skills

Editorial strategy

Content marketing

Thought leadership

Executive storytelling

Original research

Content programs

SEO & social

Strategic judgment

Ambiguity management

Executive collaboration

Job description

Vitally is seeking a Director of Editorial & Content Marketing to shape the market's view on the future of Customer Success. You will lead editorial strategy, build thought leadership, and create a sustained content engine that drives awareness, demand, and authority for Vitally.

You’ll own narratives linking company strategy, product vision, and market POV, producing original research and scalable content franchises that education and engage buyers.