Director, Editorial & Market-Defining Content

Openkrill; United States; Remote; USD 200,000 - 240,000; Full time

Benefits offered by this job

Health insurance

401k through Empower

Commuter benefits

Unlimited PTO

Flexible work hours and work-from-home

Education stipend

Job summary

Vitally, a Customer Success Platform, seeks a Director of Editorial & Content Marketing to shape the market's view on the future of Customer Success. You will own the editorial strategy, develop distinctive executive voices, and build a sustained content engine to drive awareness, demand, and authority.

This leadership role focuses on not just producing content but identifying ideas to own and turning them into a market movement that informs buyers and accelerates Vitally's growth.

Qualifications

• 10+ years of experience in editorial, content marketing, thought leadership, or brand publishing in B2B technology.
• Experience owning editorial or content strategy at a senior level.
• Exceptional writer/editor with strong instincts for what is interesting and distinctive.
• Proven track record creating content programs that build audiences and influence markets.
• Experience developing executive thought leadership and original research.
• Understanding how content creates demand across organic search, social, email, events, and earned media.
• Ability to turn complex technology into simple, provocative stories.
• Strategic judgment with willingness to be hands-on when needed.

Responsibilities

• Define ideas, topics, and conversations Vitally should own.
• Create a cohesive editorial strategy across long-form, social, research, video, events, and other channels.
• Build recurring editorial franchises to engage the audience.
• Develop narratives connecting company strategy, product vision, and market perspective.
• Turn Vitally's AI/customer-success perspective into market narratives.
• Build market education around major launches over time.
• Identify opportunities for Vitally to lead industry conversations.
• Create ideas/content to help buyers understand why market change is needed.

Skills

Editorial strategy

Content marketing

Thought leadership

Executive writing

Audience building

Market storytelling

Strategic communication

Job description

Vitally, a Customer Success Platform, seeks a Director of Editorial & Content Marketing to shape the market's view on the future of Customer Success. You will own the editorial strategy, develop distinctive executive voices, and build a sustained content engine to drive awareness, demand, and authority.

This leadership role focuses on not just producing content but identifying ideas to own and turning them into a market movement that informs buyers and accelerates Vitally's growth.