Editorial & Content Specialist, Library Communications

Entertimeonline; Cleveland Heights (OH); On-site; USD 21,000 - 29,000; Part time

Job summary

Heights Libraries in Cleveland Heights is seeking a detail-oriented Communications Specialist to support library communications, marketing, and engagement efforts. You will edit, publish, and maintain content across the website, emails, print materials, and events, ensuring consistent messaging and accessibility.

The ideal candidate is an exceptional writer and editor who can translate complex information into clear, engaging communications.

Qualifications

• Bachelor's degree in Communications, Marketing, Journalism, Public Relations, English, Creative Writing, or related field preferred.
• Minimum of two years of experience in communications, marketing, public relations, content management, journalism, or related field.
• Experience collaborating with multiple contributors to create and edit written content across multiple communication channels.
• Experience in libraries, nonprofits, educational institutions, government agencies, or mission-driven organizations preferred.

Responsibilities

• Review, edit, and route communications submissions from staff in accordance with established communications standards and workflows.
• Ensure all written communications reflect accurate information and follow best practices for accessibility, readability, and audience engagement.
• Assist the Graphic Designer in maintaining an up-to-date library of brochures, handouts, publications, and other print materials.
• Support the development of new promotional and informational materials.
• Review, edit, and publish program listings through the library’s online events system.
• Collaborate with the Graphic Designer to determine which promotional materials or methods are needed for each program.
• Create and manage automated communications for program attendees, including confirmations, reminders, and follow-up messages.
• Prepare and format quarterly program content for publication in Check Us Out and other promotional materials.
• Develop, publish, and maintain accurate, user-friendly, relevant website content.
• Create and maintain online forms and associated email communications.
• Collaborate with the Social Media and Content Specialist to add visual content to website.
• Monitor and report on website traffic and performance metrics using tools such as Google Analytics and Google Tag Manager.
• Develop and distribute e-newsletters and promotional email campaigns.
• Utilize audience segmentation, subscriber lists, tags, and related email marketing tools.
• Create and maintain automated cardholder engagement campaigns.
• Monitor email performance metrics and recommend improvements.
• Collaborate with the Communications Department to support library-wide marketing and communications initiatives.
• Develop messaging, press releases, staff talking points, announcements, and other written content to support special initiatives and campaigns.
• Stay current on best practices in library communications and cardholder engagement.
• Perform other communications-related duties as assigned.

Skills

Editing

Writing

Communication

Attention to detail

CMS experience

SEO basics

Education

Bachelor's degree in Communications

Tools

Content Management Systems (CMS)

Job description

Heights Libraries in Cleveland Heights is seeking a detail-oriented Communications Specialist to support library communications, marketing, and engagement efforts. You will edit, publish, and maintain content across the website, emails, print materials, and events, ensuring consistent messaging and accessibility.

The ideal candidate is an exceptional writer and editor who can translate complex information into clear, engaging communications.