Editorial & Client Relations Associate, Cold Spring Harbor Laboratory

GenomeWeb; Town of Woodbury (NY); On-site; USD 40,000 - 50,000; Full time

Job summary

Cold Spring Harbor Laboratory in New York is seeking an Editorial & Client Relations Associate. This full-time role splits duties between editorial work and advertising-related activities, supporting manuscript workflow and client engagement.

Responsibilities include reviewing submissions, tracking status in Excel, maintaining records, managing client relations, and assisting with campaigns and email outreach. The role requires strong communication and detail-oriented startup collaboration.

Qualifications

• B.A./B.S degree.
• Professional office experience in publishing, media, marketing, or related field.
• Proficient in Excel, Microsoft Office, Google Workspace, Ad Manager, and Adobe Illustrator.
• Ability to use Zoom to set up meetings.
• Basic knowledge of the Chicago Manual of Style.
• For advertising role: perform research, sales and marketing functions.
• Client relationship management.
• Familiarity with social media management and email marketing tools.
• Attention to detail and follow-through.

Responsibilities

• Editorial: Review draft manuscripts, distribute reminders, track submissions using Excel and internal systems, maintain records through development reports, support workflow management using SharePoint.
• Editorial & Client Relations: Build and maintain relationships with clients, respond to inquiries, manage client records.
• Business development: identify opportunities, assist marketing initiatives, email outreach, and campaigns.
• Maintain client/prospect records in GoldMine; track sales activity and leads.

Skills

Excel

Microsoft Office

Google Workspace

Ad Manager

Adobe Illustrator

Zoom

Chicago Manual of Style

Education

B.A./B.S.

Tools

SharePoint

GoldMine

Job description

The Editorial & Client Relations Associate is a full-time position that divides responsibilities between the editorial and advertising departments. The role will support editorial operations while also assisting with client relations and advertising-related activities.

Position Responsibilities:

Editorial

Review draft manuscripts to ensure required components are complete before database submission.

Distribute reminders and follow-up communications as directed by the Project Manager.

Track manuscript submissions and project status using Excel and internal systems.

Maintain accurate records of incoming and outgoing correspondence through development reports.

Utilize SharePoint and other collaborative platforms to support workflow management.

Support business development efforts by identifying and pursuing new opportunities.

Assist with marketing initiatives, including campaigns, promotional materials, and email outreach.

Maintain and update client and prospect records in GoldMine.

Track sales activity, leads, and business development progress.

Client Relations

Build and maintain strong, long-term relationships with clients, partners, and contributors.

Serve as a primary point of contact, responding promptly and professionally to inquiries.

Job Requirements:

EDUCATION:

B.A/B.S

EXPERIENCE:

Professional office experience, preferably in publishing, media, marketing, or a related field.

SKILLS:

Proficient in Excel, Microsoft Office, Google WorkSpace and Ad Manager, Adobe Illustrator

Ability to use Zoom to set up meetings

Basic knowledge of the Chicago Manual of Style.

For advertising role: perform research, sales and marketing functions.

Client relationship management

Familiarity with social media management and email marketing tools.

Occasional fact checking

Professional written and verbal communication skills.

Adaptable: Balances administrative, marketing, and editorial responsibilities with ease.

Accountable: Takes ownership of responsibilities and follows projects through to completion.

Attention to detail and follow through a must.

Compensation and Benefits:

Our employees are compensated in many ways for their contributions to our mission, including competitive pay, exceptional health benefits, retirement plans, time off, and a range of recognition and wellness programs. Visit our CSHL Benefits sites to learn more. The salary range for this role is $40,000-$50,000. The salary range and/or hourly rate listed is a good faith determination of potential base compensation that may be offered to a successful applicant for this position at the time of this job advertisement and may be modified in the future. When determining a base salary and/or rate, several factors may be considered as applicable (e.g., years of relevant experience, education, credentials, and internal equity).

Environment: Cold Spring Harbor Laboratory is a world-renowned biomedical research institution in New York. It has shaped contemporary biomedical research and is the home of eight Nobel Prize laureates. Cold Spring Harbor Laboratory provides a highly dynamic and interactive research environment and also a unique opportunity of timely exposure to advances in various biomedical research fields and of interaction with a broad range of researchers from all over the world through its renowned Meetings and Courses program. We believe that science is for everyone and our researchers have a wide variety of backgrounds.

CSHL is an EO Employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status. VEVRAA Federal Contractor

For more information about CSHL, please visit us at www.cshl.edu.

Environment: Cold Spring Harbor Laboratory is a world-renowned biomedical research institution in New York. It has shaped contemporary biomedical research and is the home of eight Nobel Prize laureates. Cold Spring Harbor Laboratory provides a highly dynamic and interactive research environment and also a unique opportunity of timely exposure to advances in various biomedical research fields and of interaction with a broad range of researchers from all over the world through its renowned Meetings and Courses program. We believe that science is for everyone and our researchers have a wide variety of backgrounds.

CSHL is an EO Employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability or protected veteran status. VEVRAA Federal Contractor

For more information about CSHL, please visit us at www.cshl.edu.

About Us

Cold Spring Harbor Laboratory (CSHL) is a community of more than 1,100 scientific, academic, administrative and support staff hailing from more than sixty different countries throughout the world, working together to advance research and education in the biological and biomedical sciences. It’s a stimulating and dynamic place to work, with cutting-edge research programs and science education and training at all career levels. From secondary education and enrichment programs run through the DNA Learning Center to the laboratories of our faculty and principal investigators, CSHL thrives by assembling a rich mix of people who are provided the resources and creative freedom to develop new ideas, solve problems, and advance knowledge.