Edison Restaurant Manager

Omni Hotels & Resorts; Asheville (NC); On-site; USD 52,000 - 72,000; Full time

Job summary

Omni Grove Park Inn & Spa in Asheville, NC, is seeking an Edison Restaurant Manager to ensure 4-diamond service and deliver prompt, courteous dining experiences in line with Omni Food & Beverage standards. The role supervises staff, oversees the bar area, and maintains dining room and related spaces to uphold exceptional guest service.

Qualifications include 1 year in F&B supervision, knowledge of cost controls, and a flexible schedule including weekends and holidays; TIPS certification is

Qualifications

• 1 year of experience in Food and Beverage supervision or management role preferred.
• Must have the ability to manage deadlines.
• Understanding of Food and Beverage financials including cost and par controls is preferred.
• General knowledge of Microsoft Word, Excel, and PowerPoint.
• Must have a strong attention to detail as well as strong customer service skills.
• Must be able to work a flexible schedule including weekends and holidays.
• Must be familiar with and adhere to all liquor liability laws.
• Must know emergency procedures and work to prevent accidents.
• Must be TIPS Certified.

Responsibilities

• Assist in overall supervision of the department as outlined in manager's job description.
• Oversees bar area
• Complete environmental checklist for dining room.
• Spot check liquor pars and order daily supplies.
• Hold pre-meal meetings and monthly department meetings.
• Follow up on established training steps.
• Handle guest comments and complaints and ensure guest satisfaction.
• Communicate with guests and receive feedback.
• Stay on the floor during peak hours.
• Observe, teach and correct staff's service.
• Examine food preparation and beverage presentation.
• Maintain condition of dining room, lobby lounge, morsels, mini bar and room service.
• Assist manager in scheduling, completing weekly payroll, and forecasting both weekly and monthly.
• Participate in interviewing new employees as needed.
• Prepare maintenance request and follow-up.
• Monitor food and liquor requisitions and food waste.
• Check bar controls, shot glass use, red lining, and bottles totally empty daily.

Skills

Food & Beverage supervision

Deadline management

Cost controls

Microsoft Word/Excel/PowerPoint

Customer service

Flexible scheduling

Liquor liability laws

TIPS certified

Job description

Omni Grove Park Inn & Spa

The AAA Four-Diamond Omni Grove Park Inn & Spa is noted for understated elegance and southern charm; ten U.S. Presidents and countless luminaries from the worlds of art, entertainment, sports and politics have stayed at this hotel. The property offers sweeping views of the Blue Ridge Mountains, delectable restaurants, a Donald Ross golf course, tennis and fitness center, award winning spa and spacious convention facilities.

Omni Grove Park Inn and Spa's associates enjoy a dynamic and exciting work environment, comprehensive training and mentoring, along with the pride that comes from working for a company with a reputation for exceptional service. We embody a culture of respect, gratitude and empowerment day in and day out. If you are a friendly, motivated person, with a passion to serve others, the Omni Grove Park Inn & Spa may be your perfect match.

Overview

This position is responsible for ensuring proper training and supervision of all personnel. The Edison Restaurant Manager is to deliver prompt, courteous service in a manner that complies with Omni Food and Beverage standards and company policies and procedures. The Manager position is responsible for the delivery of 4 diamond service in the Restaurant.

Responsibilities

• Assist in overall supervision of the department as outlined in manager's job description.
• Oversees bar area
• Complete environmental checklist for dining room.
• Spot check liquor pars and order daily supplies.
• Hold pre-meal meetings and monthly department meetings.
• Follow up on established training steps.
• Handle guest comments and complaints and ensure guest satisfaction.
• Communicate with guests and receive feedback.
• Stay on the floor during peak hours.
• Observe, teach and correct staff's service.
• Examine food preparation and beverage presentation.
• Maintain condition of dining room, lobby lounge, morsels, mini bar and room service.
• Assist manager in; scheduling, completing weekly payroll, and forecasting both weekly and monthly.
• Participate in interviewing new employees as needed.
• Prepare maintenance request and follow-up.
• Monitor food and liquor requisitions and food waste.
• Check bar controls, shot glass use, red lining, and bottles totally empty daily.

Qualifications

• 1 year of experience in Food and Beverage Supervision or Management role preferred.
• Must have the ability to manage deadlines.
• Understanding of Food and Beverage financials including cost and par controls is preferred.
• General knowledge of Microsoft Word, Excel, and PowerPoint.
• Must have a strong attention to detail as well as strong customer service skills.
• Must be able to work a flexible schedule including weekends and holidays.
• Must be familiar with and adhere to all liquor liability laws.
• Must know emergency procedures and work to prevent accidents.
• Must be TIPS Certified.

Omni Hotels & Resorts is an equal opportunity/AA/Disability/Veteran employer.

The EEO is the Law poster is available using the following link: EEOC is the Law Poster.

Omni Hotels & Resorts does not discriminate on the basis of any protected category with respect to the payment of wages.