EDI Support Specialist

Highline Aftermarket; Memphis (TN); Remote; USD 70,000 - 95,000; Full time

Job summary

Highline Warren is seeking an EDI Support Specialist to ensure seamless data exchanges between internal systems and external trading partners. You will troubleshoot EDI transactions and support order-to-cash and procure-to-pay processes, collaborating with cross-functional teams to maintain data integrity.

The role requires experience with EDI standards (X12/EDIFACT), strong problem-solving abilities, and a background in manufacturing or distribution.

Qualifications

• Strong knowledge of EDI standards and protocols (e.g., X12, EDIFACT).
• Proven experience in EDI troubleshooting and issue resolution.
• Experience in a manufacturing or distribution environment.

Responsibilities

• Monitor, maintain, and troubleshoot EDI transactions to ensure timely and accurate data exchange.
• Collaborate with internal teams and external partners to resolve EDI-related issues promptly.
• Support and enhance EDI workflows for order-to-cash and procure-to-pay processes.
• Document EDI processes, configurations, and troubleshooting steps for knowledge sharing.
• Assist in onboarding new trading partners and implementing EDI standards.
• Work closely with ERP and IT teams to ensure EDI integration aligns with business requirements.

Skills

EDI standards knowledge

EDI troubleshooting

Manufacturing/distribution experience

Tools

SPS Commerce EDI HQ

Epicor EDI HQ

IBM i (AS/400) ERP

Job description

Career Opportunities with Highline Warren

A great place to work.

Careers and Highline Warren

Share with friends or Subscribe!

Current job opportunities are posted here as they become available.

Subscribe to our RSS feeds to receive instant updates as new positions become available.

Location: Remote
Department: Information Technology

Job Summary

The EDI Support Specialist will be responsible for supporting Electronic Data Interchange (EDI) processes to ensure seamless integration between internal systems and external trading partners. This role involves troubleshooting EDI transactions, maintaining data integrity, and collaborating with cross-functional teams to support order-to-cash and procure-to-pay processes.

Key Responsibilities

• Monitor, maintain, and troubleshoot EDI transactions to ensure timely and accurate data exchange.
• Collaborate with internal teams and external partners to resolve EDI-related issues promptly.
• Support and enhance EDI workflows for order-to-cash and procure-to-pay processes.
• Document EDI processes, configurations, and troubleshooting steps for knowledge sharing.
• Assist in onboarding new trading partners and implementing EDI standards.
• Work closely with ERP and IT teams to ensure EDI integration aligns with business requirements.

Required Qualifications

• Strong knowledge of EDI standards and protocols (e.g., X12, EDIFACT).
• Proven experience in EDI troubleshooting and issue resolution.
• Experience in a manufacturing or distribution environment.
• Understanding of order-to-cash and procure-to-pay business processes.
• Excellent problem-solving skills and attention to detail.
• Strong communication skills for working with internal teams and external partners.
• Ability to work independently, manage multiple tasks, and thrive in a fast-paced environment.
• Quick learner with a proactive and collaborative approach.

Preferred Qualifications (Nice to Have)

• 4+ years in an EDI or technical analyst role.
• Familiarity with SPS Commerce EDI solutions.
• Experience with Epicor EDI HQ platform.
• Knowledge of IBM i (AS/400, iSeries) ERP systems.
• Basic understanding of ERP integration and data mapping.