EDI Specialist

Duravent Group; Grand Rapids (MI); Hybrid; USD 65,000 - 90,000; Full time

Benefits offered by this job

401K Match

Paid Holidays

Paid Vacation

Personal Time Off

Medical Insurance

Vision Insurance

Disability Insurance

Life Insurance

Flexible Spending Accounts

Employee Assistance Plan

Job summary

Duravent Group is seeking an EDI Specialist to join our hybrid team, office-based in Grand Rapids or Detroit, MI. You will ensure data integrity across eCommerce, Customer Service, Credit, IT, and Sales while mitigating chargebacks and delays in invoicing.

You will coordinate testing with trading partners, own action items, and deliver weekly status updates. Strong ERP and EDI knowledge, plus excellent communication, are required.

Qualifications

• Bachelor's degree or 5 years of equivalent work experience.
• Proficiency with Word, Excel, and Outlook.
• Deep understanding of EDI standards (ANSI X12, EDIFACT) and document types (810, 850, 846, 856, 820, 997).
• Proficiency in ERP systems (Oracle and SAP).
• Strong analytical and troubleshooting abilities with attention to detail.
• Excellent written and verbal communication skills.
• US work authorization without visa sponsorship.

Responsibilities

• Manage and safeguard data accuracy across eCommerce, CS, Credit, IT, Sales, and Vendor Compliance.
• Minimize chargebacks, prevent invoice delays, and strengthen customer relationships via compliant electronic communication.
• Maintain ownership of open issues, provide weekly status updates and escalate blockers.
• Coordinate testing and implementation for new trading partners and EDI integrations.
• Serve as liaison among departments to resolve EDI issues quickly and efficiently.
• Track EDI transaction health, analyze issues, and develop reports/dashboards for leadership visibility.
• Support audit readiness with detailed EDI validation and compliance documentation.

Skills

Bachelor's degree or 5 years exp

MS Office Suite

EDI standards

Oracle & SAP ERP

Analytical & troubleshooting

Communication skills

US work authorization

Education

Bachelor's degree or 5 years equivalent

Tools

Oracle ERP

SAP ERP

Job description

Sales - Representative Full Time Administrative DETROIT MI, Detroit, MI, US

Who We Are

The Duravent Group is a recognized global technology leader in the HVAC industry, first-to-market with innovations in venting systems. Founded in 1956, our $500 million + company is headquartered in Detroit, Michigan, and has 15 locations across Canada, Mexico, and the United States. Duravent leads with best-in-class design and manufacturing capabilities, world-class distribution networks, and customer-first service and support. We ensure quality and drive safety through scientifically proven materials and unequaled engineering.

Duravent acquired Grand Rapids-based Hart & Cooley in 2021. A leader in the HVAC industry since 1901, the Hart & Cooley acquisition brings a legacy of quality and service, robust manufacturing and distribution capabilities, and a suite of trusted brands into the Duravent family.

As a combined company, Duravent is uniquely positioned as the next generation leader in interior climate technology industry. Our team of passionate professionals needs you! Come join us and help us build for the future!

This Role

Our eCommerce team is currently seeking an EDI Specialist. This will be a Hybridrole residing within a commutable distance to our Grand Rapids, MI or Detroit, MI offices.

What You Will Do

The EDI Specialist will ensure data accuracy and alignment across eCommerce, Customer Service, Credit and A/R, IT, Sales, and Vendor Compliance. This role will safeguard revenue flow by minimizing chargebacks, preventing invoice delays, and strengthening customer relationships through consistent, compliant electronic communication. The EDI Specialist will maintain clear ownership of open issues, provide weekly status updates to stakeholders, communicate risks and blockers promptly, and drive follow-up actions through resolution.

How You Will Do It

• Manage and monitor the full lifecycle of EDI transactions including purchase orders (850), invoices (810), advance ship notices (856), remittance advice (820), Inventory (846) and acknowledgments (997).
• Identify transmission issues that could impact order processing, shipping notifications, or invoice delivery.
• Coordinate testing and implementation for new trading partners via direct EDI connection or through marketplace integration vendors such as Rithum on document types, ensuring smooth integration for Customer Service and Credit teams alike.
• Own follow-up with customers, vendors, and integration partners on outstanding EDI requirements, testing tasks, errors, and corrective actions. Secure clear commitments and target dates, document progress, and upscale delays or risks that could affect orders, shipments, invoicing, or cash application.
• Serve as the primary liaison among eCommerce, Customer Service, Credit, IT, Sales Managers, Vendor Compliance, and external partners to resolve EDI-related issues quickly and efficiently. Proactively follow up on open actions, confirm owners and target dates, elevate stalled items when needed, and communicate progress through resolution.
• Track EDI transaction success rates and analyze recurring issues that affect service levels or cash application timing. Maintain an accurate log of open issues, owners, dependencies, target dates, and next steps, and provide the team with weekly status updates. Recommend process enhancements that improve automation, reduce manual touches, and strengthen data accuracy for orders and invoices. Develop reports or dashboards that give leadership visibility into transaction health, issue status, deduction prevention, and compliance trends.
• Utilize detailed transaction logs and communication records to support audit readiness and internal controls by providing documentation of EDI validation, transmission accuracy, and compliance adherence to internal audit.

What We’re Looking For

• Bachelor's degree or 5 years of equivalent work experience required.
• Proficiency with Microsoft Office Suite, including Word, Excel, and Outlook.
• Deep understanding of EDI standards (ANSI X12, EDIFACT) and core document types (810, 850, 846, 856, 820, 997).
• Proficiency in ERP systems (Oracle and SAP).
• Strong analytical and troubleshooting abilities with exceptional attention to detail, including the ability to validate transaction data, identify discrepancies, maintain accurate issue records, and follow action items through completion.
• Excellent written and verbal communication skills, with the ability to translate technical issues into clear business impacts, provide concise and timely status updates, and tailor communication for Sales, Customer Service, Credit, IT, leadership, and external partners. Confidently follow up on commitments, clarify ownership and deadlines, and expedite blockers appropriately to keep work moving.
• Proactive, collaborative mindset focused on partnership, accuracy, and operational excellence, with the confidence to ask direct questions, confirm accountability, and persist respectfully until issues are resolved.
• Current U.S. work authorization without requiring future visa sponsorship.

What We Offer

• 401(K) with match
• Thirteen Paid Holidays
• Paid Vacation
• Paid Personal Time Off
• Medical Insurance
• Vision Insurance
• Long Term Disability Insurance
• Short Term Disability Insurance (variable per state)
• Life Insurance
• Flexible Spending Accounts
• Employee Assistance Plan

This is a mostly from-home position that would require occasional trips to collaborate with the team at our Kentwood, MI office space. (You don't have to work in a call center!)

EEOC Statement

The Duravent Group is an equal opportunity employer committed to making employment decisions solely on valid job requirements. We provide employment opportunities to all qualified applicants without regard to race, color, creed, genetic information, religion, national origin, gender, sexual orientation, gender identity/expression, age, disability, or veteran status.