Edgefield Housekeeping AAM

McMenamins; Troutdale (OR); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Hotel room discount

Wine discount

Concert access

Insurance package

401K plan

Paid Time Off

Career growth

Job summary

McMenamins Edgefield in Troutdale, Oregon, is hiring a Housekeeping Assistant Assistant Manager (AAM) to support the Hotel Housekeeping AM and Hotel Manager. You will supervise housekeeping staff, train on cleaning procedures, check room readiness, and coordinate with facilities on repairs and supplies.

The role requires flexible scheduling (days/evenings/weekends/holidays), prior housekeeping experience, and preferably supervisory experience.

Qualifications

• 18+ years old
• Flexible schedule including days, evenings, weekends, and holidays preferred
• Enjoy working in a busy customer service-oriented environment
• Previous housekeeping experience required
• Previous supervisory experience is preferred

Responsibilities

• Oversee housekeeping operations under the Hotel Housekeeping AM and Hotel Manager.
• Supervise housekeeping staff and train in proper cleaning procedures for rooms, closets, bathrooms and hallways.
• Check departures, adjust room assignments and perform readiness checks after cleaning.
• Report repair issues to facilities and follow up with rooms or staff as needed.
• Conduct weekly inventory of cleaning supplies and communicate needs to management.
• Collaborate with the hotel manager on hiring and training while enforcing policies.
• Assist guests with questions and direct them to locations on property; multitask in a fast-paced environment.

Skills

Customer service

Team leadership

Attention to detail

Job description

McMenamins Edgefield is Hiring for Housekeeping AAM (Assistant Assistant Manager)

McMenamins is a family-owned company in Oregon and Washington serving our own handcrafted beer, wine, cider, spirits, and coffee alongside good, honest pub fare. Locations range from neighborhood pubs to historic hotels. We emphasize community, art, history, music, food, drink, and fun. McMenamins has seasonal, as well as long-term career opportunities! We value Diversity, Equity and Inclusion and welcome individuals from diverse backgrounds.

This position’s primary responsibilities include but are not limited to; Assist the Hotel Housekeeping AM and Hotel Manager with oversight in all housekeeping related operations. The Housekeeping AAM is responsible for supervision of housekeeping staff and ensures that housekeepers are trained in proper procedures for cleaning rooms, closets, bathrooms, hallways and will also assist the housekeeping staff with any task, as needed. The Housekeeping AAM is also responsible for checking departures and notifying housekeepers of changes to their room assignment list. In addition, the Housekeeping AAM will perform room checks for readiness after housekeepers have finished with a room, be responsible for reporting any repair issues to facilities, and follow-up with any issue with rooms or housekeepers to hotel manager in a timely fashion. Furthermore, this position will also have the responsibility of checking all closets and carts for readiness after other housekeepers have left for the day, will take a weekly inventory of cleaning supplies, and notify the Hotel AM and Hotel Manager of any equipment or product needs. The Housekeeping AAM will be expected to work effectively with the hotel manager on hiring needs, training, complying with and enforcing all company, property and departmental policies. As with any position, the Housekeeping AAM will direct hotel guests with general questions and locations of rooms/events/locations on property. This job can be hard physical work and requires the ability to effectively multi-task in a fast paced and deadline-oriented environment. You must also have the ability to work well independently and as a member of a team.

Benefits We Offer

• Perks and employee discounts: $45 hotel rooms, 40% off bottles of wine, access to concerts.
• Happy Hour beverage pricing all day, 40% off McMenamins apparel & spa services, shift food credits and more.
• Comprehensive insurance benefits package, including vision, medical, dental, chiro and alternative care to eligible employees
• 401(K)plan with employer contribution to eligible employees
• Paid Time Off (PTO)
• Neighborhood pubs and hotels with opportunities to work at other locations like our winery or concerts

Belief in a work life balance

• Be part of a fun team and having a positive work environment
• Multiple career path opportunities – we have staff who have gone from front desk attendants to sales associates, from server to manager and many other continuing stories within McMenamins.

Qualified Applicants

• 18+ years old
• Flexible schedule including days, evenings, weekends, and holidays preferred
• Enjoy working in a busy customer service-oriented environment
• Previous housekeeping experience required
• Previous supervisory experience is preferred

Community

• Resurrection of historic buildings and properties in large and small Northwest communities
• Giving back financially to local schools and non-profits near each location
• Helping other local businesses grow with collaborative products
• Our pubs and hotel properties are places for all to gather, relax, converse and create a strong foundation for the fabric that makes up a neighborhood