Edge Network Operations Engineer for Global NOC & Automation

Meta; Hartford (CT); On-site; USD 107,000 - 159,000; Full time

Job summary

Meta seeks a Network Operations Engineer to join the ENS Foundation NetOps team. You will apply expertise in hyperscale data center networking to support field repairs and work with vendors and internal teams to plan scalable solutions.

You will analyze incidents, drive changes, and lead cross-functional efforts to improve reliability and performance across Meta\'s global network, with travel up to 25%. Strong communication and leadership are essential to succeed.

Qualifications

• Bachelor's degree in CS/CE or related field.
• 4+ years managing large-scale network infrastructure.
• Experience with data center cabling and fiber optics.
• Ability to translate performance issues into technical requirements.
• Experience with global NOC environments and SLAs.
• Familiarity with Cisco/Juniper/Nexus hardware.

Responsibilities

• Respond to incidents with cross-functional teams and vendors to identify root causes and containment actions.
• Govern changes to address security and business continuity risks.
• Drive operational improvements across policies, processes, and procedures.
• Collaborate with internal customers to align network designs with business needs.
• Lead cross-functional initiatives to deliver predictable outcomes across global sites.
• Design and implement processes to identify and mitigate data and asset risks.
• Maintain effective documentation and ensure data accuracy in systems.
• Identify and implement automation opportunities to reduce manual work.
• Develop and refine metrics to measure fault trends, capacity, and vendor performance.
• Communicate goals, progress, and lessons learned across scope.
• Travel up to 25% may be required.

Skills

Incident response

Change management

Operations

Collaboration

Team leadership

Risk management

Data assurance

Automation

Data analysis

Communication

Travel

Education

Bachelor's degree in Computer Science, Computer Engineering, or related technical field

Tools

Cisco routers

Juniper routers

Nexus switches

Ciena WDM

Infinera

Nokia

Arista

Fiber test gear

Optical equipment

Job description

Meta seeks a Network Operations Engineer to join the ENS Foundation NetOps team. You will apply expertise in hyperscale data center networking to support field repairs and work with vendors and internal teams to plan scalable solutions.

You will analyze incidents, drive changes, and lead cross-functional efforts to improve reliability and performance across Meta\'s global network, with travel up to 25%. Strong communication and leadership are essential to succeed.