ED, Targeting & Field Intelligence

U014 (FCRS = US014) Novartis Pharmaceuticals Corporation; United States; Hybrid; USD 225,000 - 419,000; Full time

Job summary

Novartis Pharmaceuticals Corporation is seeking a senior leader to drive Targeting and Field Intelligence strategy across global teams. The role demands translating brand strategies into actionable targeting frameworks, and leading Next Best Action initiatives to enhance field effectiveness and commercial outcomes.

Ideal candidates bring 10+ years in regulated healthcare, with strong analytics, governance, and cross-functional leadership.

Qualifications

• Advanced degree in Business Administration, Data Science, Analytics, or a related field.
• Minimum 10+ years of experience in biotechnology, healthcare, or another complex regulated industry.
• Demonstrated expertise in targeting, field intelligence, commercial analytics, decision intelligence, Next Best Action, or customer analytics.
• Experience leading Directors and Associate Directors.
• Ability to translate commercial strategy into scalable analytical models, governance, and decision-support capabilities.
• Experience leading cross-functional, global, and matrixed organizations and influencing senior stakeholders.
• Working knowledge of AI-enabled analytics, automation, data products, privacy, compliance, and responsible AI practices.

Responsibilities

• Customer and account targeting methodologies and models.
• Field decision intelligence, prioritization, and action-planning frameworks.
• Next Best Action strategy and analytical enablement.
• Opportunity identification and intelligence-to-action models.
• Field intelligence products, standards, governance, and reusable assets.
• Targeting and field intelligence capability roadmaps and investment priorities.
• Define and lead the enterprise strategy, roadmap, and operating model for targeting, field intelligence, Next Best Action, and field decisioning capabilities aligned to business growth priorities.

Skills

Targeting

Field intelligence

Next Best Action

Analytical modeling

AI-enabled analytics

Cross-functional leadership

Stakeholder management

Education

Advanced degree in Business Administration, Data Science, Analytics, or a related field

Job description

Band Level 7 Job Description Summary #LI-Hybrid

The ideal location for this role is East Hanover, NJ but remote work may be possible (there may be some restrictions based on legal entity). Please note that this role would not provide relocation as a result. If associate is remote, all home office expenses and any travel/lodging to specific East Hanover, NJ site for periodic live meetings will be at the employee’s expense. The expectation of working hours and travel (domestic and/or international) will be defined by the hiring manager. This position will require 15% travel.

The ED, Targeting and Field Intelligence leads the enterprise Targeting & Field Intelligence organization responsible for translating brand strategies, customer priorities, and business objectives into actionable field intelligence models, targeting approaches, and decision-support capabilities that improve customer engagement and commercial effectiveness.

Job Description Key Responsibilities

• Customer and account targeting methodologies and models
• Field decision intelligence, prioritization, and action-planning frameworks
• Next Best Action strategy and analytical enablement
• Opportunity identification and intelligence-to-action models
• Field intelligence products, standards, governance, and reusable assets
• Targeting and field intelligence capability roadmaps and investment priorities
• Define and lead the enterprise strategy, roadmap, and operating model for targeting, field intelligence, Next Best Action, and field decisioning capabilities aligned to business growth priorities
• Partner with Brand, Commercial Insights & Analytics, and business leaders to translate strategic objectives into scalable intelligence-driven field execution models
• Govern enterprise-wide targeting, prioritization, and decision intelligence methodologies across therapeutic areas to drive consistent, data-driven customer engagement
• Lead the integration of customer, patient, market, performance, and predictive analytics into actionable recommendations that improve field effectiveness and business outcomes
• Advance AI-enabled decisioning, recommendation engines, and intelligence-to-action solutions while ensuring compliance, governance, and responsible AI practices
• Drive continuous improvement in the relevance, adoption, usability, and measurable impact of targeting and field intelligence capabilities
• Partner with Field Design & Deployment leaders to ensure intelligence-driven recommendations inform territory design, resource allocation, and execution strategies
• Collaborate with Strategy, Platforms & Technology (SPT) to shape product roadmaps, define business requirements, and accelerate adoption of field intelligence and decision-support solutions
• Build strong partnerships across Hyderabad (HYD), Advanced Analytics, Customer & Patient Intelligence, Medical, Market Access, and Commercial organizations to deliver scalable, high-quality capabilities
• Lead, develop, and inspire a high-performing team of Targeting & Field Intelligence leaders, fostering innovation, accountability, talent development, succession planning, and continuous learning across global teams

Essential Requirements

• Advanced degree in Business Administration, Data Science, Analytics, or a related field
• Minimum 10+ years of experience in biotechnology, healthcare, or another complex regulated industry
• Demonstrated expertise in targeting, field intelligence, commercial analytics, decision intelligence, Next Best Action, or customer analytics
• Previous experience leading Directors and Associate Director
• Ability to translate commercial strategy into scalable analytical models, governance, and decision-support capabilities
• Experience leading cross-functional, global, and matrixed organizations and influencing senior stakeholders
• Working knowledge of AI-enabled analytics, automation, data products, privacy, compliance, and responsible AI practices

Desirable Requirements

• Portfolio Management Experience preferred

Novartis Compensation Summary

The salary for this position is expected to range between $225,400.00 and $418,600.00. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards.

US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits.

In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves.

EEO Statement

The Novartis Group of Companies are Equal Opportunity Employers.

We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status.

We strive to create an inclusive workplace that cultivates bold innovation through collaboration and empowers our people to unleash their full potential.

Accessibility and reasonable accommodations

The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an e‑mail to [e-mail] call [phone] and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

Salary Range

Salary Range $225,400.00 - $418,600.00

https://www.novartis.com/careers/careers-research/notice-all-applicants-us-job-openings

Skills Desired

• Brand Awareness
• Brand Management
• Data Analytics
• Digital Marketing
• Email Marketing
• Go-to-Market Strategies
• Marketing Communications (MarCom)
• Marketing Strategies
• Market Research
• Press Releases
• Social Media

Improving the lives of people living with disease takes more than innovative science. It takes a focus on the needs of people and a community committed to meeting them. It takes a team of people like you. Working together. Learning together. Thriving together. Discover how you can join us in changing people’s lives.