Director, Patient Intelligence Strategy & Governance

U014 (FCRS = US014) Novartis Pharmaceuticals Corporation; United States; Remote; USD 186,000 - 345,000; Full time

Job summary

Novartis Pharmaceuticals Corporation seeks a Director of Patient Intelligence Strategy & Governance to lead enterprise patient intelligence frameworks, standards, and governance across brands and therapeutic areas. You will define requirements, business rules, and reusable assets to enable data-driven decisions and trusted insights.

The role partners with Strategy, Data Strategy, and SPT to ensure scalable analytics, governance, and adoption.

Qualifications

• Minimum 8+ years of experience in patient analytics, healthcare analytics, commercial analytics, data strategy, insights, or related disciplines.
• Bachelor's degree required. Advanced degree in Public Health, Epidemiology, Healthcare Analytics, Data Science, Life Sciences, Business, or related field preferred.
• Experience translating business objectives into scalable analytics, data, and technology capabilities.
• Experience establishing governance frameworks, standards, business rules, or measurement methodologies.
• Strong track record partnering with business, analytics, data, and technology organizations, leading cross-functional initiatives within complex matrix organizations.
• Experience supporting patient, customer, market, or healthcare-related decision making.
• Experience managing capability roadmaps, backlogs, prioritization processes, or agile delivery partnerships.

Responsibilities

• Lead enterprise patient intelligence strategy, standards, governance, and reusable assets across brands and enterprise decision processes.
• Define how patient intelligence is structured, governed, and adopted to enable trusted insights.
• Partner with Strategy, Platforms & Technology to align data strategy with business needs.

Skills

Brand Analysis

Brand Awareness

Change Agility

Commercial Excellence

Cross-Functional Collaboration

Customer Engagement

Customer Experience

Customer Insights

Data Strategies

Digital Marketing

Go-to-Market Strategies

Healthcare Policies

Healthcare Trends

Influencing Skills

Inspirational Leadership

Marketing Strategies

Media Campaigns

People Management

Product Marketing

Product Roadmap

ROI

Stakeholder Engagement

Stakeholder Management

Thought Leadership

Trend Analysis

Education

Bachelor's degree

Advanced degree

Job description

Band Level 6 Job Description Summary #LI-Remote

This position can be based remotely anywhere in the U.S. (there may be some restrictions based on legal entity). Please note that this role would not provide relocation as a result. The expectation of working hours and travel (domestic and/or international) will be defined by the hiring manager. This position will require travel per the manager’s discretion. The US Insights & Analytics (I&A) organization engineers the optimal decision environment for the US business by orchestrating, integrating, and synthesizing insights and analytics across therapeutic areas, functions, and the enterprise. Enterprise I&A drives enterprise decision envi-ronments through integrated executive analytics and portfolio insights that enable the organiza-tion to prioritize investments, track performance, and shape strategic direction. The Director, Patient Intelligence Strategy & Governance leads the strategy, governance, stand-ardization, and evolution of enterprise patient intelligence capabilities that enable customer, pa-tient, portfolio, field, and business decision making. Partner closely with Strategy, Platforms & Technology (SPT) Data Strategy to define patient intelligence requirements, business rules, standards, and data needs that support scalable analytics, data products, and decision-support capabilities. The Director serve as the business owner for patient intelligence frameworks, patient analytics standards, business rules, governance processes, and reusable enterprise assets that improve consistency, accelerate decision making, and enable deeper understanding of patient needs, care pathways, opportunities, and outcomes.

Job Description Key Responsibilities:

The Director serves as the enterprise business owner for patient intelligence frameworks, standards, and governance. This role is accountable for defining how patient intelligence is structured, governed, standardized, and adopted across the organization. The role establishes common business definitions, decision frameworks, business rules, methodologies, and requirements that enable consistent, trusted, and reusable patient insights across brands, therapeutic areas, and enterprise decision processes. This role owns patient intelligence strategy, standards, business rules, patient intelligence frameworks, patient KPIs, governance processes, business requirements, and enterprise patient intelligence assets. The role is accountable for defining what patient intelligence capabilities are needed, how they are governed, how success is measured, and how they support enterprise decision making. The role does not own data architecture, master data management, data engineering, platform delivery, or technical data strategy, which remain the responsibility of Strategy, Platforms & Technology (SPT). The Director serves as the primary business partner guiding patient intelligence requirements, prioritization, governance, adoption, and value realization. The role operates within a globally integrated capability model and shares responsibility with HYD counterparts for advancing patient intelligence capabilities through common standards, coordinated roadmaps, reusable solutions, and seamless execution across geographies.

Essential Requirements:

Minimum 8+ years of experience in patient analytics, healthcare analytics, commercial analytics, data strategy, insights, or related disciplines. Bachelor's degree required. Advanced degree in Public Health, Epidemiology, Healthcare Analytics, Data Science, Life Sciences, Business, or a related field preferred. Experience translating business objectives into scalable analytics, data, and technology capabilities. Experience establishing governance frameworks, standards, business rules, or measurement methodologies. Strong track record partnering with business, analytics, data, and technology organizations, leading cross-functional initiatives within complex matrix organizations. Experience supporting patient, customer, market, or healthcare-related decision making. Experience managing capability roadmaps, backlogs, prioritization processes, or agile delivery partnerships.

Desirable Requirements:

Experience within pharmaceutical, biotechnology, healthcare, or life sciences organizations. Experience working with patient claims, specialty pharmacy, longitudinal patient, EMR/EHR, or healthcare data assets, patient journey, care pathway, patient identification, or precision health initiatives. Experience partnering with enterprise data strategy, master data, or governance organizations.

Novartis Compensation Summary:

The salary for this position is expected to range between $185,500 and $344,500 per year. The final salary offered is determined based on factors like, but not limited to, relevant skills and experience, and upon joining Novartis will be reviewed periodically. Novartis may change the published salary range based on company and market factors. Your compensation will include a performance-based cash incentive and, depending on the level of the role, eligibility to be considered for annual equity awards.

US-based eligible employees will receive a comprehensive benefits package that includes health, life and disability benefits, a 401(k) with company contribution and match, and a variety of other benefits. In addition, employees are eligible for a generous time off package including vacation, personal days, holidays and other leaves.

EEO Statement:

The Novartis Group of Companies are Equal Opportunity Employers. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity or expression, marital or veteran status, disability, or any other legally protected status. We strive to create an inclusive workplace that cultivates bold innovation through collaboration and empowers our people to unleash their full potential.

Accessibility and reasonable accommodations:

The Novartis Group of Companies are committed to working with and providing reasonable accommodation to individuals with disabilities. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please send an e-mail to [e-mail] call [phone] and let us know the nature of your request and your contact information. Please include the job requisition number in your message.

Salary Range $185,500.00 - $344,500.00

Skills Desired:

• Brand Analysis
• Brand Awareness
• Change Agility
• Commercial Excellence
• Cross-Functional Collaboration
• Customer Engagement
• Customer Experience (CX)
• Customer Insights
• Data Strategies
• Digital Marketing
• Go-to-Market Strategies
• Healthcare Policies
• Healthcare Trends
• Influencing Skills
• Inspirational Leadership
• Marketing Strategies
• Media Campaigns
• People Management
• Product Marketing
• Product Roadmap
• Return on Investment (ROI)
• Stakeholder Engagement
• Stakeholder Management
• Thought Leadership
• Trend Analysis

Improving the lives of people living with disease takes more than innovative science. It takes a focus on the needs of people and a community committed to meeting them. It takes a team of people like you. Working together. Learning together. Thriving together. Discover how you can join us in changing people’s lives.