ED - SOCIAL SERVICES COORDINATOR

Idaho Falls Community Hospital; Idaho Falls (ID); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

Medical, Dental and Vision Insurance

Paid Time Off

Retirement Plans (401K with up to 6% match)

Education Reimbursement Program

Discount for medically necessary procedures

Job summary

Idaho Falls Community Hospital is seeking a Social Services Coordinator to provide administrative support for Behavioral Health Crisis patients. This role ensures effective collaboration between clinical staff and care programs while adhering to legal guidelines. If you want to make a difference in our community, join our team!

We offer competitive benefits including medical and dental insurance, paid time off, and a retirement plan. A licensed social worker or registered nurse qualification is required.

Qualifications

• Understanding of legal guidelines related to behavioral health crisis encounters.
• Ability to maintain patient confidentiality.
• Experience in mental or behavioral health (preferred).

Responsibilities

• Provide administrative support for behavioral health crisis patients.
• Review incoming documentation for proper classification in the medical record.
• Facilitate communication between involved parties to maintain continuity of care.

Skills

Understanding of legal guidelines related to behavioral health

Effective communication

Attention to detail

Education

Licensed Social Worker (LSW) or Registered Nurse (RN)

Job description

JOB SUMMARY

Provides administrative support for the Behavioral Health Crisis patients; performing a variety of specialized and confidential clerical functions related to the processing of behavioral health encounters. Acts as a liaison between clinical staff, behavioral health crisis care programs, psychiatric care facilities, and public officials. In this role, the assistant ensures effective interdisciplinary collaboration for each behavioral health crisis encounter while adhering to all applicable policies, procedures, and legal requirements.

About Idaho Falls Community Hospital

Idaho Falls Community Hospital is looking for a Social Services Coordinator to join our team!

At Idaho Falls Community Hospital, helping our community get better is our number one priority. We are committed to providing compassionate, emergency care 24 hours a day, 365 days a year. Idaho Falls Community Hospital is proud to have a state-of-the-art Emergency Department, a stroke and diagnostic cardiac center, and a trauma center.

Our work environment is collaborative, purpose driven and people centric. Our culture is unique and it is what makes people excited to come to work each day. If you are looking for a career where you can make a difference, we have a place for you on our team.

Duties And Responsibilities

• Demonstrate understanding of legal guidelines related to behavioral health crisis encounters and department policies and procedures.
• Review incoming documentation and determine appropriate classification to be entered into the electronic medical record whilst preserving patient confidentiality.
• Identify patients under involuntary detention and protective custody, submitting required documentation to the appropriate care professionals and legal parties, while strictly adhering to Idaho Statutes & Code.
• Generate accurate reports reviewing behavioral health encounters, verifying all related documentation is received, complete, and properly documented within the electronic medical record.
• Facilitate effective communication between involved parties, ensuring each patient’s continuity of care is maintained and applicable legal processes are followed.
• Provide a variety of information about department operations, policies, and procedures to support clinical staff with behavioral health encounters.
• Perform additional duties as necessary to promote operational efficacy of the department.

Taking care for our community starts with taking care of our own team. Idaho Falls Community Hospital is proud to offer its employees competitive and comprehensive benefit packages. Benefits include:

• Medical, Dental and Vision Insurance
• Paid Time Off (vacation, holidays and sick days) and Medical Paid Time Off
• Retirement Plans (401K with up to 6% match)
• Earned Quarterly Bonus Program
• Education Reimbursement Program
• Discount for medically necessary procedures performed at Idaho Falls Community Hospital and Mountain View Hospital

Please note benefits are based on eligibility according to full-time, part-time or PRN status classification.

Qualifications

Education/Certification: Licensed Social Worker (LSW) or Registered Nurse (RN)

Experience: Previous experience in Mental or Behavioral Health is preferred but not required.