ED Navigator - 40 Hours/Stoughton

Gosnold; Massachusetts; On-site; USD 30,000 - 32,000; Full time

Benefits offered by this job

Health and dental insurance

Vision insurance

Flexible spending accounts

Paid time off

403(b) retirement savings plan

Employee assistance program

Pet insurance

Tuition assistance

Job summary

Gosnold, Inc. is seeking an ED Navigator for 40 hours at Stoughton, MA, to assist patients in the emergency department who have substance use disorders. You will engage patients and families, coordinate referrals, and support transitions to treatment with hospital staff.

The role requires education in counseling or related field and prior experience in behavioral health, with a focus on compassionate, non-judgmental communication and strong collaboration with clinical teams.

Qualifications

• Bachelor’s Degree in a counseling related discipline or 1 year of experience in related field.
• At least two years working with substance use disorder patients in a behavioral health clinical setting; three years of lived addiction recovery experience may substitute for workplace experience.
• Ability to interact and relate to persons experiencing an acute drug or alcohol crisis in a non-judgmental manner; communicate hope, respect and empowerment.
• Willingness to undergo certification training with a recognized Coaching Certification organization.

Responsibilities

• Engage with ER patients with substance use disorders in a non-judgmental manner to refer to addiction-specific services.
• Conduct screening assessments with patients directed by the ER physician to ascertain suitability for referrals.
• Provide recovery coaching and mentoring to maximize referral placement.
• Facilitate transfer to treatment settings and coordinate transportation as needed.
• Develop referral relationships with community resources across a wide geographic area.
• Conduct follow-up calls to patients who refuse treatment referrals.
• Document in the hospital record-keeping system while maintaining privacy and confidentiality.

Skills

Communication

Non-judgmental

Hospital coordination

Education

Bachelor’s Degree in Counseling or related

Experience in behavioral health

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

ED Navigator - 40 Hours/Stoughton

Case Worker / Manage Stoughton, MA, US

Salary Range: $22.00 To $23.00 Hourly

OVERVIEW:

Gosnold, Inc. has been a nationally accredited non-profit leader in the prevention, treatment and recovery of mental health and substance use disorders for over 50 years. We offer a full, end-to-end continuum of care offering a wide range of treatment options. Highly regarded for innovation, we offer a comprehensive patient centered continuum of care tailored to fit the needs of each individual. Gosnold welcomes like-minded individuals who are passionate about our mission to support people and families affected by these disorders, and to promote lasting recovery.

SUMMARY:

The ED Navigator engages with patients brought to the hospital emergency room for a substance use disorder or related condition. This role is responsible for assisting patients and families in the behavioral health system to enhance their recovery and promote wellness. The ED Navigator must have experience, training and/or education in the field of addiction.

ESSENTIAL JOB FUNCTIONS/DUTIES/RESPONSIBILITIES:

• Engage with patients brought to the hospital emergency room for a substance use disorder or related condition. Such engagement must be provided in a non-judgmental manner and designed to refer the patient to addiction specificservices
• Conduct screening assessments with patients directed to the specialist by the ER physician to ascertain suitability and receptivity to treatmentreferrals.
• Relate recovery in a positive manner through coaching, role modeling, and mentoring to maximize referral placementpotential.
• Facilitate transfer to treatment settings, working with hospital staff to ensure transportation ifnecessary.
• Develop referral relationships with community resources (detox, rehab, etc.) across wide geographicarea.
• Conduct at least two follow-up telephone motivational calls to patients (and families if involved)who refuse treatment referrals at time of ERexperience.
• Document, as directed, in the hospital record keeping system assuring compliance with privacyand confidentiality regulations. Maintain Recovery Specialist contact log for use in follow-upactivity.
• Cooperate with required hospital administrative and safety protocols and function under the professional authority of the ER physician and nursingmanagement.
• Interact, as necessary and appropriate, with hospital social workers or navigators to enable "warm handoffs" of patients overlapping ED Navigator's shift coverage.
• The Emergency Room ED Navigator reports to the Gosnold Director of Recovery Management and, while in the ER, to the Chief of Emergency Medicine or his/her designee.
• Perform all other duties as assigned.

MINIMUM KNOWLEDGE, Experience, AND SKILLS REQUIRED:

The requirements listed below are representative of the knowledge, skills, and/or abilities required to perform the job

• Education: Bachelor’s Degree in a counseling related discipline and/or one (1) year of experience in related field.
• Experience:At least two years working with substance use disorder patients in a behavioral health clinicalsetting. Three years of lived addiction recovery experience may be substituted for the workplaceexperience.
• Skills:Ability to interact and relate to persons experiencing an acute drug or alcohol crisis and those inearly recovery. Must be able to communicate hope, respect, self-direction, and empowerment in a non- judgementalway. Ability to interact professionally with hospital medical personnel, patient advocacy groupsand communityresources.
• Certificates, Licenses, and Registrations:Willingness and ability to undergo certification training with a recognized Coaching Certification organization.
• BENEFITS (based on full-time employment):
  • Blue Cross & Blue Shield health and dental insurance
  • Vision insurance
  • Medical and dependent care flexible spending accounts
  • Generous paid vacation, sick,and holiday time
  • 403b retirement savings plan with employer match
  • Personal financial management services
  • Life and supplemental life insurance
  • Critical illness and accident insurance
  • Employee Assistance Program
  • Pet insurance
  • Tuition assistance

Gosnold is an Equal Opportunity Employer.