ED Complex Care Coordinator RN

Trinity Health; Hartford (CT); On-site; USD 83,000 - 133,000; Part time

Job summary

Saint Francis Hospital and Medical Center, part of Trinity Health, seeks a Nurse Senior – Navigator (Complex Care Coordinator) in the Emergency Department to support high-risk patients with complex medical and social needs. The RN collaborates with ED staff to coordinate care and ensure safe transitions.

The role requires CT RN licensure, ED experience, and BSN preference, with ideal background in case management or care coordination and BLS/CPR certification.

Qualifications

• Graduation from an accredited nursing program; BSN strongly preferred for successful candidates
• Valid RN license in Connecticut (CT)
• Minimum of three years in ED and/or acute inpatient nursing with complex patient populations

Responsibilities

• Perform real-time assessments of patients’ medical, psychosocial, and behavioral health needs in the ED
• Collaborate with ED physicians, APPs, nursing staff, case management and ancillary teams for individualized care planning
• Coordinate referrals to inpatient services, specialty providers, and community resources to ensure safe dispositions and transitions of care

Skills

Emergency Department nursing

Care coordination

Interdisciplinary collaboration

Education

RN license CT

BSN preferred

Job description

Position Purpose

In the Emergency Department (ED) at Saint Francis Hospital and Medical Center, the Nurse Senior – Navigator, informally known as the Complex Care Coordinator, plays a crucial role in supporting emergent and high-risk patients with complex medical, social, and/or behavioral health needs. The Registered Nurse (RN) in this role collaborates closely with the ED care team to deliver coordinated, patient-centered care and support safe, effective transitions across the continuum.

What You Will Do

• Conduct comprehensive, real-time assessments of patients’ medical, psychosocial, and behavioral health needs upon presentation to the Emergency Department.
• Collaborate closely with Emergency Department physicians, advanced practice providers, nursing staff, case management, and ancillary teams to support individualized care planning for complex and high-risk patients.
• Coordinate referrals and facilitate connections to appropriate inpatient services, specialty providers, community resources, and support programs to promote safe dispositions and effective transitions of care.
  

Employment Type:Part timeShift:Day ShiftDescription:

Position Purpose

In the Emergency Department (ED) at Saint Francis Hospital and Medical Center, the Nurse Senior – Navigator, informally known as the Complex Care Coordinator, plays a crucial role in supporting emergent and high-risk patients with complex medical, social, and/or behavioral health needs. The Registered Nurse (RN) in this role collaborates closely with the ED care team to deliver coordinated, patient-centered care and support safe, effective transitions across the continuum.

What You Will Do

• Conduct comprehensive, real-time assessments of patients’ medical, psychosocial, and behavioral health needs upon presentation to the Emergency Department.
• Collaborate closely with Emergency Department physicians, advanced practice providers, nursing staff, case management, and ancillary teams to support individualized care planning for complex and high-risk patients.
• Coordinate referrals and facilitate connections to appropriate inpatient services, specialty providers, community resources, and support programs to promote safe dispositions and effective transitions of care.
  

Minimum Qualifications

Required:

• Graduation from an accredited nursing program, with a Bachelor of Science in Nursing (BSN) strongly preferred and generally expected for successful candidates.
• Valid RN license in Connecticut.
• The ideal candidate will have a minimum of three (3) years of Emergency Department and/or acute inpatient nursing experience, with demonstrated ability to manage complex, high-risk patient populations.

Preferred:

• Emergency Department Case Management or care coordination experience strongly preferred.
• BLS/CPR certification (American Heart Association or American Red Cross).
  

Position Highlights

• Part-Time: 24 hours per week – Day Shift
• Variable shift options aligned with departmental needs
• Rotating weekends, flexible

Compensation and Benefits

• This is a salaried position with a range of $83,304 to $133,328 (based on 40 hours/week).
  • Pay is based on experience, skills, and education. Exempt positions under the Fair Labor Standards Act (FLSA) will be paid within the base salary equivalent of the stated hourly rates. The pay range may also vary within the stated range based on location.
• Our comprehensive benefits package includes:
  • Medical, Dental, Prescription Drug, and Vision Coverage, Day 1
  • Retirement Savings Program with Employer Match, Day 1
  • Time Off - may include Paid Time Off, Vacation, Sick Time, and Holidays, Day 1
  • Tuition Reimbursement and Professional Development Opportunities
  • Basic and Supplemental Life and AD&D Insurance
  • Well-being Initiative
  • Career Growth and Advancement Opportunities within Trinity Health
    

Ministry/Facility Information

Saint Francis Hospital, established in 1897, has been a cornerstone institution in Connecticut. As a proud member of Trinity Health Of New England and Trinity Health, it stands as one of the nation’s largest multi-institutional Catholic healthcare delivery systems. Recognized as a Level 1 Trauma Center, Saint Francis Hospital boasts 617 beds and serves as a significant teaching hospital in the region.

Our Commitment

Rooted in our Mission and Core Values, we honor the dignity of every person and recognize the unique perspectives, experiences, and talents each colleague brings. By finding common ground and embracing our differences, we grow stronger together and deliver more compassionate, person-centered care. We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or any other status protected by federal, state, or local law.