ED Behavioral Health CHW - Compassionate Patient Advocate

Cibola Hospital; Grants (NM); On-site; USD 22,000 - 30,000; Full time

Job summary

Cibola Hospital is seeking a Community Health Worker to work directly with individuals in our Emergency Department who have behavioral or mental health concerns, including substance use disorders. The CHW provides compassionate support, health coaching, education, and referrals to community resources, while assisting staff with non-clinical duties.

You will screen, assess risk, and use Brief Interventions or Motivational Interviewing to help patients access services and improve health outcomes

Qualifications

• High School Diploma or equivalent required.
• Proficient in Medical Terminology required.
• Must prioritize a sense of connection with the community.
• Current CHW or PS Certification or completion within 6 months required.

Responsibilities

• Conduct initial screenings and risk assessments for patients in the ED with behavioral or mental health concerns.
• Administer screening tools, score results, and provide brief interventions or motivational interviewing.
• Deliver compassionate, trauma-informed support to patients in a high-acuity ED setting.
• Provide health coaching, patient education, and referrals for community resources.
• Collaborate with ED staff to improve patient flow and experience.
• Document all patient interactions and referrals in the electronic health record.

Skills

Compassionate communication

Proficient in Medical Terminology

Community connection

Education

High School Diploma or equivalent

Associate degree or higher in health or human services

CHW or PS Certification (current or within 6 months)

Job description

Cibola Hospital is seeking a Community Health Worker to work directly with individuals in our Emergency Department who have behavioral or mental health concerns, including substance use disorders. The CHW provides compassionate support, health coaching, education, and referrals to community resources, while assisting staff with non-clinical duties.

You will screen, assess risk, and use Brief Interventions or Motivational Interviewing to help patients access services and improve health outcomes