ED Access & Registration Specialist

100 Albany Med Health System; Layton (UT); On-site; USD 46,000 - 60,000; Full time

Benefits offered by this job

Excellent health care coverage with no

Wellbeing programs

Job summary

Albany Med Health System in Layton, UT seeks an Emergency Department Access Specialist I to join a fast-paced ED team. You will rotate across roles including triage support, bedside registration, EMS desk, and patient tracking to ensure smooth patient flow while maintaining compliance and patient safety.

Ideal candidates bring 1–3 years of customer service in healthcare or hospital settings, strong communication, and the ability to handle high-stress situations with care and professionalism.

Qualifications

• Requires high school diploma or GED with preference for an associate degree.
• Experience in customer service or hospital settings preferred.
• Ability to stay composed in high-pressure environments and multi-task.

Responsibilities

• Accurate patient identification in a stressful ED setting.
• Bedside registration with demographic and insurance data collection.
• Verify insurance and collect copays at bedside when needed.
• Answer multi-line calls and manage inquiries calmly and professionally.
• Support EMS desk and ED admissions workflow throughout shifts.

Skills

Emotional intelligence

Communication skills

Team-oriented

Conflict management

High-stress adaptability

Patient-centred service

Education

High School Diploma/G.E.D.

Associate's Degree - preferred

Tools

ADT System

Job description

Albany Med Health System in Layton, UT seeks an Emergency Department Access Specialist I to join a fast-paced ED team. You will rotate across roles including triage support, bedside registration, EMS desk, and patient tracking to ensure smooth patient flow while maintaining compliance and patient safety.

Ideal candidates bring 1–3 years of customer service in healthcare or hospital settings, strong communication, and the ability to handle high-stress situations with care and professionalism.