ED Access Associate/UKHC

University of Kentucky; Lexington, Northern (KY, KY); On-site; USD 23,000 - 34,000; Full time

Job summary

The University of Kentucky in Lexington is seeking an ED Access Associate – GS Emergency Dept. to provide essential clerical and communication support, ensuring efficient patient flow and coordination within the Emergency Department.

This role maintains accurate documentation and facilitates timely communication between patients, nursing staff, providers, and outside facilities. The position requires strong communication, organizational skills, and the ability to multitask in a fast-paced

Qualifications

• Strong communication and organizational skills.
• Ability to multitask in a fast-paced environment.
• Prior healthcare or clerical experience preferred.
• Basic administrative skills (receptionist tasks, phone handling, keyboarding, filing).

Responsibilities

• Maintain and organize patient charts and records accurately.
• Answer call lights and promptly notify nursing staff of patient needs.
• Contact outside hospitals and facilities to obtain medical records and relay critical information.
• Communicate effectively with the Charge Nurse and Team Leader to support timely notifications to medical teams.
• Assist in clerical functions to support patient care and departmental operations.

Skills

Communication skills

Organizational skills

Multitasking

Education

High School Diploma

Two years of college

Job description

Working Title ED Access Associate – GS Emergency Dept.

Department Name

Department Name H3100:Emergency Services

Work Location

Work Location Lexington, KY

Grade Level 06

Salary Range

Salary Range $16.58-24.82/hour

Type of Position

Type of Position Staff

Position Time Status

Position Time Status Full-Time

Required Education

HS

Required License/Registration/Certification

None

Physical Requirements

This position requires regularly sitting at a computer workstation for extended periods of time and performing tasks with repetitive motions (such as typing); intermittently standing or walking with objects weighing up to 10 pounds; and occasionally standing or walking with objects weighing up to 25 pounds, and lifting, pushing, and/or pulling objects weighing up to 50 pounds. Also involves some exposure to risk of injury from moving, lifting, or positioning patients, equipment, or materials, and exposure to loud noises, blood-borne or airborne pathogens, and combative/violent people

Shift

Shifts start times are 7a, or 7p. Shift time availability/preference will be discussed during the interview. Must be able to work three 12.5-hour shifts per week; shifts may include days, evenings, nights, and/or swing. Will also be required to work some weekends and holidays.

Job Summary

The Emergency Department Access Associate provides essential clerical and communication support to ensure efficient patient flow and coordination within the Emergency Department. This role plays a key part in maintaining accurate documentation and facilitating timely communication between patients, nursing staff, providers, and outside facilities.

Key Responsibilities

• Maintain and organize patient charts and records accurately.
• Answer call lights and promptly notify nursing staff of patient needs.
• Contact outside hospitals and facilities to obtain medical records and relay critical information.
• Communicate effectively with the Charge Nurse and Team Leader to support timely notifications to medical teams.
• Assist in clerical functions to support patient care and departmental operations.

Qualifications

• Strong communication and organizational skills.
• Ability to multitask in a fast-paced environment.
• Prior healthcare or clerical experience preferred.

Skills / Knowledge / Abilities

Basic administrative skills such as receptionist abilities (including phone, keyboarding, filing, and fax machine skills); knowledge of medical terminology; and interpersonal skills.

Does this position have supervisory responsibilities?

Does this position have supervisory responsibilities? No

Preferred Education/Experience

Two years of college education and experience working in a medical clerical setting preferred.

Deadline to Apply

Deadline to Apply 09/07/2026

Our University Community

We value the well-being of each of our employees and are dedicated to creating a healthy place for everyone to work, learn and live. In the interest of maintaining a safe and healthy environment for our students, employees, patients and visitors, the University of Kentucky is a Tobacco & Drug Free campus.

The University follows both the federal and state Constitutions as well as all applicable federal and state laws on nondiscrimination. The University provides equal opportunities for qualified persons in all aspects of institutional operations and does not discriminate on the basis of race, color, national origin, ethnic origin, religion, creed, age, physical or mental disability, veteran status, uniformed service, political belief, sex, sexual orientation, gender identity, gender expression, pregnancy, marital status, genetic information or social or economic status.

Any candidate offered a position may be required to pass pre-employment screenings as mandated by University of Kentucky Human Resources. These screenings may include a national background check and/or drug screen.

Posting Specific Questions

Required fields are indicated with an asterisk (*).

• * How many years of customer service experience do you have working with patients, doctors, nurses, etc.?
  • None
  • More than 0, up through 1 year
  • More than 1 year, up through 2 years
  • More than 2 years, up through 4 years
  • More than 4 years
• * Have you ever worked in a very demanding or high volume clerical setting?
  • Yes
  • No
• * Do you have knowledge of medical terminology?
  • Yes
  • No
• * Rate your level of computer experience.
  • Basic
  • Moderate
  • Advanced
  • No computer experience
• * Do you have experience with creating a work schedule?
  • Yes