Economic Service Worker- Human Services BFA - Monongalia Co.

State of West Virginia; Charleston (WV); On-site; USD 35,000 - 50,000; Part time

Job summary

The State of West Virginia is hiring an Economic Service Worker to support various economic assistance programs. This role involves processing applications, determining client eligibility, and conducting interviews. Qualified candidates should hold a bachelor's degree and have client service experience, aiming to assist those in need within the community.

Qualifications

• Must have a valid driver's license.
• Experience in direct client services such as interviewing clients.
• Completion of relevant college coursework may substitute for experience.

Responsibilities

• Process applications and ascertain eligibility for economic assistance programs.
• Schedule and conduct interviews with clients.
• Maintain an up-to-date client caseload and refer clients to supportive services.

Skills

Client services

Interviewing

Data evaluation

Customer service

Education

Bachelor's degree from a regionally accredited college or university

Job description

Economic Service Worker- Human Services BFA - Monongalia Co.

Economic Service Worker- Human Services BFA - Monongalia Co.

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Nature of Work

Under general supervision, perform at the full performance level in processing applications, ascertaining eligibility for, and overseeing a caseload for a variety of economic assistance programs including, but not limited to SNAP, various Medicaid programs, Emergency Assistance/LIEAP, and School Clothing Vouchers. Schedule telephone and face-to-face interviews. Competently conduct personal interviews with clients regarding their personal, financial, and social information. Determine eligibility for services, maintain an up-to-date client caseload, and refer clients to various supportive services and agencies when needed. May obtain repayment from clients who have been issued benefits erroneously. Performs related work as required.

Click The APPLY Link To Apply Online.

Minimum Qualifications

Training: Bachelor's degree from a regionally accredited college or university.

Substitution: Any combination of full-time or equivalent part-time paid experience providing direct client services such as interviewing clients, customers or the public, and evaluating the data against established standards and guidelines may substitute for the required training on a year-for-year basis.

OR

Full-time or equivalent part-time paid experience performing customer service, telemarketing, retail or clerical work may substitute for the required training on a year-for-year basis.

OR

Successful completion of college coursework from a regionally accredited college or university may substitute for the required training on a year-for-year basis. Every thirty (30) credit hours of education will equal one (1) year of training.

OR

Experience in Economic Services work requiring program eligibility decisions may substitute for the required training at the rate of one (1) year of experience will equal (2) years of training.

Special Requirement: A valid driver's license may be required.

State employment offers a variety of benefits. Click HERE to visit the Division of Personnel's Benefits Page.

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Part-time

Job function

• Job function

  Finance and Sales

• Industries

  Government Administration

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