Child Support Specialist Trainee - Bureau for Child Support Enforcement - Monongalia Co.

State of West Virginia; Charleston (WV); On-site; USD 39,000 - 45,000; Full time

Job summary

The State of West Virginia seeks a Child Support Specialist Trainee in Monongalia County to engage in entry-level child support enforcement work. This training role involves learning about Child Support Laws, assisting in case management, and providing customer service. Ideal candidates will possess a high school diploma and are expected to complete a structured training program under supervision.

Benefits

State employment offers a variety of benefits

Access to training programs

Qualifications

• High school diploma or equivalent required.
• Experience in clerical or paraprofessional roles for four years.
• Training in Child Support Laws and regulations.

Responsibilities

• Perform entry-level Child Support Enforcement Work.
• Manage a caseload under close supervision.
• Conduct customer service inquiries and resolve case issues.

Skills

Customer Service

Research Skills

Confidentiality

Education

High school diploma or equivalent

Successful completion of college education

Job description

Child Support Specialist Trainee - Bureau for Child Support Enforcement - Monongalia Co.

Join to apply for the Child Support Specialist Trainee - Bureau for Child Support Enforcement - Monongalia Co. role at State of West Virginia

Child Support Specialist Trainee - Bureau for Child Support Enforcement - Monongalia Co.

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Join to apply for the Child Support Specialist Trainee - Bureau for Child Support Enforcement - Monongalia Co. role at State of West Virginia

Nature of Work

In a training capacity, performs entry - level Child Support Enforcement Work. Through formal classroom training and on the job training, job assignments are designed to develop familiarity with Child Support Laws, regulations, policies, programs, and services of the Bureau of Child Support Enforcement (BCSE). You will learn in this position with a training period where employees perform beginning level Child Support case work in processing cases through locations, case development, initial notice to non-custodial parents regarding obligation and Child Support Enforcement involvement. Under close supervision will learn to acquire knowledge and abilities leading to the independent management of a case load in Child Support Enforcement. This position requires monthly evaluation and progress monitoring by supervisory staff. Will learn to acquire the knowledge and abilities to manage a caseload in the area of Child Support Enforcement; become familiar with agency policy and State and Federal Laws. Will learn to locate parents, assets and sources of income and calculate the Child Support formula. Research legal sources such as statutes, court opinions, rules and regulations, and compile case information by reviewing public documents, interviewing customers, or gathering information from other agencies, and case files for the BCSE Attorney. Performs beginning level work in responding to customer service inquires to include resolution of less complex case issues, compose routine correspondence, and maintains confidentiality of Information. This posting is for a Caseworker. This Position is located in Monongalia County.

Click The APPLY Link To Apply Online.

Minimum Qualifications

Training: High school diploma or equivalent.

AND

Experience: Four (4) years of clerical and/or paraprofessional experience.

OR

Substitution: Successful completion of study from an accredited college or university may be substituted for the required experience at a rate of one (1) year of experience for thirty (30) credit hours of education.

Special Requirement: Availability of a vehicle for continuous use may be a requisite of employment.

Other Information

State employment offers a variety of benefits. Click HERE to visit the Division of Personnel's Benefits Page.

Seniority level

• Seniority level

  Internship

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Government Administration

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