Economic Service Supervisor-Human Services-BFA-Central-Field Operations-Statewide

West Virginia; West Virginia (MN); On-site; USD 45,000 - 75,000; Full time

Job summary

Join a forward-thinking organization as an Economic Service Supervisor, where you will lead a dedicated team in providing essential economic assistance to families in need. This role offers the opportunity to make a meaningful impact while fostering your professional growth through comprehensive training and development programs. Enjoy a full benefits package, including paid holidays, tuition reimbursement, and health insurance. If you're passionate about helping others achieve stability and self-sufficiency, this position is perfect for you.

Benefits

Paid Holidays

Tuition Reimbursement

Paid Vacation

Medical Insurance

Life Insurance

Retirement Plans

Qualifications

• Graduation from an accredited four-year college or university.
• Two years of experience in social welfare or related fields.

Responsibilities

• Supervise and guide unit staff in delivering economic assistance services.
• Manage employee performance, training, and staffing needs.
• Implement policies and provide training for employees.

Skills

Leadership

Staff Management

Policy Implementation

Conflict Resolution

Training and Development

Education

Bachelor's Degree

Job description

BFA250039

Join our team in the Long Term Care unit as an Economic Service Supervisor at the Bureau for Family Assistance! We are seeking an experienced, passionate leader to supervise and guide our unit in delivering impactful economic assistance services to West Virginians. Help families achieve stability and self-sufficiency while growing your own career with on-the-job training, professional development assistance, and performance feedback. Employees also receive a full benefits package that includes 12 paid holidays, tuition reimbursement, paid vacation and sick leave, medical insurance, life insurance, retirement plans, and much more!

This position reinforces the mission of the Unit to supply long term care through departmental programs by overseeing the execution of essential services and managing the delivery of state and federal economic assistance programs such as SNAP, Medicaid, and Emergency Assistance/LIEAP. The Economic Service Supervisor will be providing expert assistance and supervision regarding available economic services and administration of related benefits to help those who are in need.

Key Responsibilities

Responsibilities of the Economic Service Supervisor include:

• Managing employees and their assignments, including employee progressive discipline, performance standards, expectations, and documentation.

• Selecting, training, supervising, and mentoring staff directly using provided guidelines and policies.

• Monitoring staffing needs, system alerts, quality control, and equipment issues while executing appropriate actions as determined by department policy and procedure.

• Planning staff assignments and unit meetings to ensure completion of income maintenance and related tasks.

• Representing Economic services to management, outside stakeholders, other divisions, and to the community.

• Implementing policies, programs, corrective action plans, and program improvement plans.

• Providing in-person and virtual system training, policy guidance, standardized reports, and conflict resolutions for employees.

• Carrying a caseload for agency programs and benefits as needed.

• Performing other related duties as assigned.

Click The APPLY Link To Apply OnlineTraining: Graduation from an accredited four-year college or university.

Experience:Two years of full-time or equivalent part-time paid employment in a public or private social welfare agency or related experience in interviewing or evaluating claimants for assistance, veteran's or unemployment benefits, insurance or similar programs operating under established criteria for eligibility.

Substitution: Additional work experience as defined above may be substituted for the training on a year-for-year basis.