Economic Service Supervisor-Human Services-BFA-Central-Field Operations-Statewide

State of West Virginia; Charleston (WV); On-site; USD 45,000 - 60,000; Full time

Job summary

The State of West Virginia is seeking an Economic Service Supervisor to lead the Long Term Care unit at the Bureau for Family Assistance. This role involves supervising staff, managing economic assistance programs like SNAP and Medicaid, and providing expert guidance. Candidates should have a Bachelor's degree and relevant experience in social welfare. A comprehensive benefits package is included.

Benefits

Paid Holidays

Tuition Reimbursement

Paid Leave

Insurance

Retirement Plans

Qualifications

• Two years of experience in a social welfare agency.
• Experience in interviewing or evaluating claimants for benefits.

Responsibilities

• Manage staff performance, discipline, and training.
• Implement policies and program improvement plans.
• Provide training and guidance to employees.

Skills

Leadership

Conflict Resolution

Education

Bachelor's Degree

Job description

Economic Service Supervisor-Human Services-BFA-Central-Field Operations-Statewide

Join our team in the Long Term Care unit as an Economic Service Supervisor at the Bureau for Family Assistance! We are seeking an experienced leader to supervise our unit in delivering economic assistance services to West Virginians. This role involves overseeing the delivery of programs such as SNAP, Medicaid, and Emergency Assistance/LIEAP, and providing expert guidance on economic services.

Key Responsibilities

• Manage staff, including performance, discipline, and training.
• Monitor staffing needs, system alerts, quality control, and equipment issues.
• Plan staff assignments and unit meetings.
• Represent the Economic services division to management, stakeholders, and the community.
• Implement policies and program improvement plans.
• Provide training, guidance, and conflict resolution support to employees.
• Manage a caseload for agency programs as needed.
• Perform other related duties as assigned.

Minimum Qualifications

• Graduation from an accredited four-year college or university.
• Two years of full-time paid experience in a social welfare agency or related field, involving interviewing or evaluating claimants for benefits.

Additional Information

Additional work experience may substitute for the educational requirement on a year-for-year basis. Employees receive a comprehensive benefits package including paid holidays, tuition reimbursement, paid leave, insurance, retirement plans, and more.