Ecommerce Specialist

Fill-Rite; Fort Wayne (IN); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Life Insurance (Company-Paid)

401(k) with Company Match

Profit Sharing

Paid Time Off

Employee Stock Purchase Program

Tuition Reimbursement

Job summary

Fill-Rite is seeking an organized E-Commerce Specialist to support day-to-day execution across marketplaces, B2C and B2B channels, and company websites. You will manage product content, digital assets, and collaborate with Sales, Marketing, Product, IT, Finance, and Operations to maintain a strong online presence.

The role emphasizes data-driven decision making, attention to detail, and the ability to balance multiple priorities while supporting digital merchandising, promotions, launches, and

Qualifications

• Bachelor's degree in Marketing, E-Commerce, Digital Marketing, Business, Information Systems, Mathematics, Finance, Economics, or a related field.
• Two or more years of experience in e-commerce, digital marketing, website administration, marketplace support, data analytics, or a related field.
• Experience with e-commerce platforms, Amazon, PIM/DAM systems, content management systems, or digital analytics tools.
• Experience preparing reports, dashboards, or data visualizations.

Responsibilities

• Support day-to-day website activities, including testing support tickets, implementing approved enhancements, and coordinating resolution of website issues.
• Help maintain the monthly website development and sprint schedule.
• Manage product information and digital assets within the PIM/DAM system, ensuring information is accurate, complete, and current.
• Support digital merchandising to ensure products are properly presented across company websites, marketplaces, and other online channels.
• Assist with digital promotions, campaigns, product launches, and other e-commerce initiatives.

Skills

Data analytics

Excel

Digital analytics tools

Education

Bachelor's degree in Marketing, E-Commerce, or related field

Tools

Amazon platform

PIM/DAM systems

CMS (Content Management Systems)

Digital analytics tools

Job description

We are seeking an organized and analytical E-Commerce Specialist to support the day-to-day execution and performance of our growing e-commerce business. This position works across marketplaces, B2C and B2B channels, company websites, digital advertising, product content, and other online systems.

The ideal candidate enjoys working with data and technology, has strong attention to detail, and can balance multiple priorities while working collaboratively across the organization.

What You'll Do

E-Commerce & Website Support

• Support day-to-day website activities, including testing support tickets, implementing approved enhancements, and coordinating resolution of website issues.
• Help maintain the monthly website development and sprint schedule.
• Manage product information and digital assets within the PIM/DAM system, ensuring information is accurate, complete, and current.
• Support digital merchandising to ensure products are properly presented across company websites, marketplaces, and other online channels.
• Assist with digital promotions, campaigns, product launches, and other e-commerce initiatives.

Marketplace & Brand Support

• Monitor and support Minimum Advertised Price (MAP) compliance, including identifying pricing violations and maintaining seller information.
• Investigate unauthorized sellers and support the Company's Authorized Reseller Policy.
• Manage Bazaarvoice integrations and help ensure customer questions and reviews receive timely and accurate responses.
• Work closely with Sales, Marketing, Product Management, IT, Finance, and Operations to maintain a strong and consistent online presence.

Reporting & Analytics

• Collect and report performance data across marketplaces, B2C, B2B, niche websites, and digital advertising channels.
• Track established KPIs and prepare recurring reports and dashboards.
• Monitor performance trends and identify changes, exceptions, and potential issues requiring additional review.
• Identify recurring customer feedback, product concerns, and digital experience issues.
• Track digital engagement metrics, including QR code activity and product registrations.
• Perform routine audits to support the overall health and effectiveness of our e-commerce channels.

What We're Looking For

Preferred Qualifications

• Bachelor's degree in Marketing, E-Commerce, Digital Marketing, Business, Information Systems, Mathematics, Finance, Economics, or a related field.
• Two or more years of experience in e-commerce, digital marketing, website administration, marketplace support, data analytics, or a related field.
• Experience with e-commerce platforms, Amazon, PIM/DAM systems, content management systems, or digital analytics tools.
• Experience preparing reports, dashboards, or data visualizations.

What Makes You Successful

• Detail-oriented and committed to maintaining accurate product and system information.
• Comfortable working with e-commerce websites, digital marketplaces, and online merchandising.
• Analytical and able to recognize trends, exceptions, and potential issues within performance data.
• Proficient with Microsoft Excel and comfortable learning new reporting and digital systems.
• Familiar with Lean and/or Agile project management approaches.
• Organized and able to manage multiple projects, recurring activities, and deadlines.
• A strong communicator who works effectively across Marketing, Sales, IT, Product Management, and other departments.

About Fill-Rite Company

Fill-Rite, a Gorman-Rupp Company, is a leading manufacturer of fuel and chemical transfer pumps, meters, and accessories. For more than 60 years, the Fill-Rite brand has been known for durable, reliable products designed for demanding applications across agriculture, construction, fleet, industrial, and other markets.

As part of The Gorman-Rupp Company, Fill-Rite combines the strength and resources of an established global pump manufacturer with a long-standing commitment to quality, innovation, customers, and continuous improvement.

Why Join Us?

This position offers an opportunity to work across multiple areas of a growing digital business—from websites and marketplaces to product content, analytics, and customer experience. You'll collaborate with teams throughout the organization while helping ensure our products and brands are represented accurately and effectively online.

Physical & Work Environment Requirements

• Primarily works in a professional office environment with regular computer use.
• Ability to sit or stand for extended periods and move throughout the workplace as needed.
• Ability to occasionally lift or move up to 20 pounds.
• Reasonable accommodations may be made to enable qualified individuals with disabilities to perform the essential functions of the position.

Our Company offers a competitive benefits package that includes:

• Company-Paid Life Insurance, Short- & Long-Term Disability
• 401(k) with Company Match
• Additional Company Retirement Contributions
• Profit Sharing
• Paid Time Off
• Employee Stock Purchase Program
• Tuition Reimbursement

Benefits and eligibility are subject to applicable plan and program terms.