eCommerce Program Manager – Brand & Agency Lead

Abbott; United States; On-site; USD 68,000 - 136,000; Full time

Benefits offered by this job

Free medical coverage (HIP PPO)

Excellent retirement savings plan

Tuition reimbursement

Freedom 2 Save student debt program

FreeU education benefit

Job summary

Abbott Nutrition's Internal Agency, Creative + Digital Services (CDS) is seeking an experienced ECommerce Project Manager to coordinate content programs that support Pediatric and Adult business objectives. The role acts as a liaison between Brand and the internal agency, ensuring high-quality delivery of eCommerce content.

You will own integrated timelines, drive planning calendars, and align programs with brand strategy and regulatory standards, while leading cross-functional teams in a

Qualifications

• Bachelor's degree in Business, Marketing, Communications, or related field.
• 3+ years of experience in an agency setting in client services or project management.
• Excellent communication, presentation, and interpersonal skills, with the ability to synthesize complex information and provide clear recommendations.
• Demonstrated ability to lead teams, remove roadblocks, and navigate a matrixed organization while managing multiple concurrent projects.
• High attention to detail and organizational excellence.
• Strong problem-solving mindset, positive attitude, and the ability to thrive in a fast-paced environment with evolving priorities.

Responsibilities

• Own integrated eCommerce project timelines, including scoping, timelines, risk management, and delivery excellence.
• Support development of integrated programs aligned with brand strategy, timing, and budget.
• Lead project intake, scoping, prioritization, and resource allocation processes for eCommerce content initiatives.
• Oversee day-to-day activities to ensure timely and high-quality program delivery.
• Organize and lead brand/agency status meetings; provide detailed recaps and action items.
• Administer and enforce RACI (Responsible, Accountable, Consulted, Informed) frameworks for agency and brand teams.
• Coordinate agency sub-tasks and integrate communications across stakeholders.
• Ensure all programs meet brand, medical, regulatory, legal, and quality standards.
• Support development of planning calendars and marketing programs across eCommerce channels.
• Communicate effectively with brand teams and agency partners throughout project lifecycles.

Skills

Communication

Presentation

Interpersonal skills

Leadership

Organizational skills

Problem solving

Education

Bachelor's degree in Business, Marketing, Communications, or related field

Job description

Abbott Nutrition's Internal Agency, Creative + Digital Services (CDS) is seeking an experienced ECommerce Project Manager to coordinate content programs that support Pediatric and Adult business objectives. The role acts as a liaison between Brand and the internal agency, ensuring high-quality delivery of eCommerce content.

You will own integrated timelines, drive planning calendars, and align programs with brand strategy and regulatory standards, while leading cross-functional teams in a