eCommerce Project Manager

Abbott (abbottcareers2 board); United States; On-site; USD 68,000 - 136,000; Full time

Job summary

Abbott is seeking an eCommerce Project Manager to join the Internal Agency, Creative + Digital Services. The role coordinates eCommerce content programs that align with Abbott Nutrition's Pediatric and Adult business objectives, acting as a bridge between Brand and the Internal agency to deliver top-tier eCommerce strategies.

The ideal candidate will manage client relationships, bring eCommerce expertise, and ensure meticulous project coordination for high-quality content delivery within a

Qualifications

• Bachelor's degree in Business, Marketing, Communications, or related field.
• 3+ years of experience in an agency setting in client services or project management.
• Excellent communication, presentation, and interpersonal skills, with the ability to synthesize complex information and provide clear recommendations.
• Demonstrated ability to lead teams, remove roadblocks, and navigate a matrixed organization while managing multiple concurrent projects.
• High attention to detail and organizational excellence.
• Strong problem‑solving mindset, positive attitude, and the ability to thrive in a fast‑paced environment with evolving priorities.

Responsibilities

• Own integrated eCommerce project timelines, including scoping, timelines, risk management, and delivery excellence.
• Support development of integrated programs aligned with brand strategy, timing, and budget.
• Lead project intake, scoping, prioritization, and resource allocation processes for eCommerce content initiatives.
• Oversee day-to-day activities to ensure timely and high-quality program delivery.
• Organize and lead brand/agency status meetings; provide detailed recaps and action items.
• Administer and enforce RACI (Responsible, Accountable, Consulted, Informed) frameworks for agency and brand teams.
• Coordinate agency sub-tasks and integrate communications across stakeholders.
• Ensure all programs meet brand, medical, regulatory, legal, and quality standards.
• Support development of planning calendars and marketing programs across eCommerce channels.
• Communicate effectively with brand teams and agency partners throughout project lifecycles.

Skills

Agency experience

Project management

Communication skills

Stakeholder management

Matrix organization

Education

Bachelor's degree in Business/Marketing/Communications

Job description

eCommerce Project Manager

Abbott is a global healthcare leader that helps people live more fully at all stages of life. Our portfolio of life-changing technologies spans the spectrum of healthcare, with leading businesses and products in diagnostics, medical devices, nutritionals and branded generic medicines. Our 122,000 colleagues serve people in more than 160 countries.

Our nutrition business develops science-based nutrition products for people of all ages, from helping babies and children grow to keeping adult bodies strong and active. Millions of people around the world count on our leading brands - including Similac®, PediaSure®, Pedialyte®, Ensure®, and Glucerna® - to help them get the nutrients they need to live their healthiest lives.

Working at Abbott

At Abbott, you can do work that matters, grow, and learn, care for yourself and family, be your true self and live a full life. You'll also have access to:

• Career development with an international company where you can grow the career you dream of.
• Employees can qualify for free medical coverage in our Health Investment Plan (HIP) PPO medical plan in the next calendar year.
• An excellent retirement savings plan with high employer contribution
• Tuition reimbursement, the Freedom 2 Save student debt program and FreeU education benefit - an affordable and convenient path to getting a bachelor's degree.
• A company recognized as a great place to work in dozens of countries around the world and named one of the most admired companies in the world by Fortune.
• A company that is recognized as one of the best big companies to work for as well as a best place to work for diversity, working mothers, female executives, and scientists.

The Opportunity

The eCommerce Project Manager, reports to the Web Experience Lead within Abbott Nutrition's Internal Agency, Creative + Digital Services (CDS). The Project Manager is responsible for the planning, coordination, and execution of eCommerce content programs that engage target audiences, in support of Abbott Nutrition's Pediatric and Adult business objectives.

This role serves as liaison between Brand and Internal agency, focusing on developing and executing best-in-class eCommerce strategies. This role requires a blend of client relationship management, eCommerce expertise, and meticulous project coordination, ensuring seamless collaboration and high-quality delivery of eCommerce content.

What You'll Work On

Brand Partner Management

• Own integrated eCommerce project timelines, including scoping, timelines, risk management, and delivery excellence.
• Support development of integrated programs aligned with brand strategy, timing, and budget.
• Lead project intake, scoping, prioritization, and resource allocation processes for eCommerce content initiatives.
• Oversee day-to-day activities to ensure timely and high-quality program delivery.

Program & Project Management

• Organize and lead brand/agency status meetings; provide detailed recaps and action items.
• Administer and enforce RACI (Responsible, Accountable, Consulted, Informed) frameworks for agency and brand teams.
• Coordinate agency sub-tasks and integrate communications across stakeholders.
• Ensure all programs meet brand, medical, regulatory, legal, and quality standards.
• Support development of planning calendars and marketing programs across eCommerce channels.
• Communicate effectively with brand teams and agency partners throughout project lifecycles.

Required Qualifications

• Bachelor's degree in Business, Marketing, Communications, or related field.
• 3+ years of experience in an agency setting in client services or project management.
• Excellent communication, presentation, and interpersonal skills, with the ability to synthesize complex information and provide clear recommendations.
• Demonstrated ability to lead teams, remove roadblocks, and navigate a matrixed organization while managing multiple concurrent projects.
• High attention to detail and organizational excellence.
• Strong problem‑solving mindset, positive attitude, and the ability to thrive in a fast‑paced environment with evolving priorities.

Salary and Location

The base pay for this position is $68,000.00 - $136,000.00 In specific locations, the pay range may vary from the range posted.

LOCATION: United States > Columbus : 2900 Easton Square Place

JOB FAMILY: Advertising/ Promotion (Communications)

DIVISION: ANPD Nutrition Products

WORK SHIFT: Standard

TRAVEL: No

MEDICAL SURVEILLANCE: Not Applicable

SIGNIFICANT WORK ACTIVITIES: C

Equal Opportunity

Abbott is an Equal Opportunity Employer, committed to employee diversity.