Ecommerce Product Manager: Digital Experience & Growth

Nature's Sunshine Products; Lehi (UT); On-site; USD 90,000 - 130,000; Full time

Job summary

Nature's Sunshine Products, Inc. is seeking an IT Product Manager to define and prioritize features for customer-facing and eCommerce applications, balancing customer needs with business goals and technical constraints.

You will work with engineering leads, designers, and stakeholders to deliver features that improve the online shopping experience and drive sales. You will translate customer and business needs into well-defined requirements, manage backlog in Azure DevOps, contribute to

Qualifications

• 3-5 years of product management or closely related experience with independent ownership of features or a defined product area.
• Developing proficiency in prioritization frameworks, basic product metrics and analytics, and user research methods.
• Proven ability to translate customer and business needs into clear requirements and prioritized features for web, mobile, or eCommerce applications.
• Strong communication and stakeholder management skills, with the ability to facilitate discussions and align stakeholders on trade-offs.
• Experience with Azure DevOps, Jira, or similar tools; experience with eCommerce platforms or customer-facing digital products preferred.

Responsibilities

• Translate needs into problem statements, requirements, user stories, acceptance criteria, and success measures.
• Own and maintain backlog artifacts in Azure DevOps, including features, user stories, dependencies, and prioritization context.
• Contribute to the product roadmap and begin to influence roadmap priorities for the assigned product area.
• Partner with engineering leads and designers to shape solutions, not just requirements.
• Facilitate discussions that align stakeholders on trade-offs, priorities, and scope.
• Work with marketing, customer service, and business teams to understand customer journeys, pain points, and opportunities.
• Communicate release notes, feature updates, and delivery status clearly to stakeholders.
• Support releases from planning through launch, coordinating with engineering, QA, and business teams.
• Track adoption, usage, and customer feedback for delivered features, and recommend follow-up improvements.
• Raise risks, dependencies, and blockers early to keep delivery on track.
• Help onboard newer product team members and share product management practices.
• Support consistent customer experiences across web, mobile, and eCommerce channels.

Skills

Product management

Prioritization frameworks

Stakeholder management

User research

Communication

Education

Bachelor's degree in business, marketing, information systems, computer science, design or related field

Tools

Azure DevOps

Jira

eCommerce platforms

Job description

Nature's Sunshine Products, Inc. is seeking an IT Product Manager to define and prioritize features for customer-facing and eCommerce applications, balancing customer needs with business goals and technical constraints.

You will work with engineering leads, designers, and stakeholders to deliver features that improve the online shopping experience and drive sales. You will translate customer and business needs into well-defined requirements, manage backlog in Azure DevOps, contribute to