eCommerce Operation, Sr. Manager

Bio-Rad Laboratories; California (MO); Remote; USD 126,000 - 216,000; Full time

Benefits offered by this job

Medical plans

Free HSA funds

Fertility offering

Retirement plan

Employee stock purchase program

Learning benefits

Job summary

Bio-Rad Laboratories seeks a senior operational leader to own end-to-end B2B eCommerce integrations and eProcurement governance from strategy through execution. You will partner with IT, Digital Product, Commercial Ops, Sales Ops, Customer Experience, and Finance to validate workflows, UAT, and release readiness before launches.

You’ll translate customer opportunities into scalable integration plans, drive standards for punchout, EDI, cXML, and OCI, and oversee SOPs, playbooks, and partner

Qualifications

• Education: Bachelor’s or Master’s degree in Business Administration, Life Sciences, or related field preferred.
• Work Experience: Minimum 10 years of experience in strategy development and execution (required).
• Deep knowledge of enterprise B2B eCommerce operations, eProcurement ecosystems, and digital purchasing models.
• Expertise with procurement integrations such as punchout catalogs, EDI, OCI, and cXML.
• Strong understanding of marketplace platforms, vendor governance, and commercial operating models.
• Knowledge of order management, pricing, invoicing, master data, and downstream fulfillment processes.
• Ability to operate at both strategic and executional levels, setting direction while remaining hands-on when needed.

Responsibilities

• Provide strategic and operational ownership of B2B and eProcurement integrations (e.g., punchout, EDI, cXML), defining standards, onboarding models, and success criteria while partnering with IT, digital product, commercial operations, and customers.
• Lead relationships with third-party marketplaces and procurement platforms, setting performance expectations, governance models, and escalation paths aligned to enterprise commercial and customer experience objectives.
• Own operational UAT strategy and release readiness for new eCommerce and B2B capabilities, ensuring workflows, integrations, controls, and downstream processes are validated prior to launch.
• Define, document, and govern end-to-end B2B eCommerce operational processes, SOPs, and playbooks to enable scalability, consistency, auditability, and efficient cross-team execution.
• Serve as a senior operational partner across eCommerce, IT, Digital Product, Finance, Order Management, and Customer Experience teams, influencing priorities, roadmaps, and investment decisions.

Skills

B2B eCommerce

EDI / cXML

Vendor governance

Cross-functional collaboration

Strategic execution

UAT / Release readiness

Education

Bachelor’s or Master’s degree in Business Administration, Life Sciences, or related field

Tools

Punchout catalogs

EDI

cXML

OCI

Job description

Overview

The role operates at both strategic and executional levels: shaping long-term operational roadmap and investment priorities while remaining directly engaged in launch and escalation details. It serves as the operational link between customer-facing strategy and the technical execution that supports it, in a remote, cross-functional capacity.

The role centers on translating customer opportunities into executable integration plans — reviewing B2B connections such as punchout, EDI, and cXML, partnering with eBusiness Development Managers to define approach and timeline, and coordinating with IT and Digital Product on readiness criteria. This includes leading UAT and release readiness reviews alongside Sales Operations, Customer Experience, and Finance to confirm workflows and controls are validated before launch, as well as refining SOPs and playbooks that standardize operations and engaging marketplace or procurement platform partners on performance expectations and governance.

How You’ll Make an Impact:

• Provide strategic and operational ownership of B2B and eProcurement integrations (e.g., punchout, EDI, cXML), defining standards, onboarding models, and success criteria while partnering with IT, digital product, commercial operations, and customers.
• Lead relationships with third-party marketplaces and procurement platforms, setting performance expectations, governance models, and escalation paths aligned to enterprise commercial and customer experience objectives.
• Own operational UAT strategy and release readiness for new eCommerce and B2B capabilities, ensuring workflows, integrations, controls, and downstream processes are validated prior to launch.
• Define, document, and govern end-to-end B2B eCommerce operational processes, SOPs, and playbooks to enable scalability, consistency, auditability, and efficient cross-team execution.
• Serve as a senior operational partner across eCommerce, IT, Digital Product, Finance, Order Management, and Customer Experience teams, influencing priorities, roadmaps, and investment decisions.

What You Bring:

• Education: Bachelor’s or Master’s degree in Business Administration, Life Sciences, or related field preferred.
• Work Experience: Minimum 10 years of experience in strategy development and execution (required).
• Deep knowledge of enterprise B2B eCommerce operations, eProcurement ecosystems, and digital purchasing models.
• Expertise with procurement integrations such as punchout catalogs, EDI, OCI, and cXML.
• Strong understanding of marketplace platforms, vendor governance, and commercial operating models.
• Knowledge of order management, pricing, invoicing, master data, and downstream fulfillment processes.
• Ability to operate at both strategic and executional levels, setting direction while remaining hands-on when needed.

Location:

Bio-Rad is pleased to offer the flexibility of Remote Work for this role anywhere in the U.S.

Total Rewards Package:

At Bio-Rad, we’re empowered by our purpose and recognize that our employees are as well. That’s why we offer a competitive and comprehensive Total Rewards Program that provides value, quality, and inclusivity while satisfying the diverse needs of our evolving workforce. Bio‑Rad’s robust offerings serve to enrich the overall health, wealth, and wellbeing of our employees and their families through the various stages of an employee’s work and life cycle.

Benefits:

We’re proud to offer a variety of options, including competitive medical plans for you and your family, free HSA funds, a new fertility offering with stipend, group life and disability, paid parental leave, 401k plus profit sharing, an employee stock purchase program, a new upgraded and streamlined mental health platform, extensive learning and development opportunities, education benefits, student debt relief program, pet insurance, wellness challenges and support, paid time off, Employee Resource Groups (ERG’s), and more!

Compensation:

The estimated base salary range for this position is $125,500 to $216,400 at the time of posting. This range is inclusive of all geographic locations within the United States*. Actual compensation will be provided in writing at the time of an offer, if applicable, and is based on several factors we believe fairly and accurately impact compensation, including geographic location, experience, knowledge, skills, abilities, and other job permitted factors. This position is eligible for a variable annual bonus, which is dependent upon achievement of your individual objectives and Company performance. *Minimum reflects our lowest paying locations, and the top end reflects our highest paying locations. The range in your geographic location will vary but will be within the indicated ranges.

Who We Are:

For 70 years, Bio‑Rad has focused on advancing the discovery process and transforming the fields of science and healthcare. As one of the top five life science companies, we are a global leader in developing, manufacturing, and marketing a broad range of high-quality research and clinical diagnostic products. We help people everywhere live longer, healthier lives. Bio‑Rad offers a unique employee experience with collaborative teams that span the globe. Here, you are supported by leadership to build your career and are empowered to drive change that makes an impact you can see.

EEO Statement:

Bio-Rad is an Equal Employment Opportunity/Affirmative Action employer, and we welcome candidates of all backgrounds. Veterans, people with physical or mental disabilities, and people of all race, color, sex, sexual orientation, gender identity, religion, national origin and citizenship status are encouraged to apply.

Agency Non-Solicitation:

Bio-Rad does not accept agency resumes, unless the agency has been authorized by a Bio-Rad Recruiting Representative. Please do not submit resumes unless authorized to do so. Bio-Rad will not pay for any fees related to unsolicited resumes.