Ecommerce Marketing Manager

Dr. Squatch; New York (NY); On-site; USD 115,000 - 135,000; Full time

Benefits offered by this job

Medical

Dental

Vision

401k with Squatch match

PTO

Healthy snacks

Frequent company events

Free products

Job summary

Dr. Squatch is seeking an Ecommerce Marketing Manager to grow our digital business across myjukebox.com, email, SMS, loyalty and subscription.

You will own site experiences, launches and campaigns, drive conversion and retention, and push the boundaries of how customers connect with the Jukebox brand online.

This role is based in New York City, with in-office days, a fast-paced, high-ownership culture, and competitive compensation.

Qualifications

• 4-6+ years of ecommerce or digital marketing experience.
• Deep Shopify experience - you’re comfortable getting in there and making things happen yourself.
• Experience owning lifecycle and retention across email, SMS, loyalty and/or subscription.
• You know the ecommerce numbers and use them to make smart, fast decisions.
• High ownership and high agency - you spot what needs to happen and run with it.
• Strong cross-functional operator who can keep multiple priorities and people moving.
• Detail-oriented with a high bar, without letting perfect get in the way of progress.

Responsibilities

• Own myjukebox.com, from merchandising and launches to landing pages and optimization.
• Turn campaigns and brand moments into compelling, high-converting digital experiences.
• Constantly test, learn and improve conversion, AOV and the customer journey.
• Own email, SMS, loyalty and subscription across strategy, execution and performance.
• Build lifecycle journeys that drive repeat purchase, retention and LTV.
• Bring launches, campaigns and brand moments to life across lifecycle.
• Know performance inside & out and proactively spot opportunities to grow the business.
• Partner with Growth on acquisition funnels, CRO and testing.
• Turn insights into action - quickly.
• Be the digital owner across Brand, Growth, Creative and Integrated Marketing.
• Turn priorities into action and keep launches moving.
• Build smarter processes, manage external partners and find better ways to get things done.

Skills

Ecommerce strategy

Shopify

Lifecycle marketing

Email marketing

SMS marketing

Loyalty programs

Data-driven decisions

Cross-functional leadership

Tools

Klaviyo

Postscript

Recharge

Replo

HTML/CSS/Liquid

Job description

At Dr. Squatch (www.drsquatch.com), we’re raising the bar on men’s personal care with our line of natural, high-performance products. We’re on a high-growth, fast-moving ride, continuously introducing new product categories, launching into retailers nationwide, and growing internationally. We have been recognized and certified by Great Place to Work® multiple times, and we achieved status as a certified B Corp in 2023. We are looking for passionate, talented people who want to join us in our mission to inspire and educate men to be happier and healthier!

Why We Exist and What We Do

At Dr. Squatch (www.drsquatch.com), we’re raising the bar on men’s personal care with our line of natural, high-performance products. We’re on a high-growth, fast-moving ride, continuously introducing new product categories, launching into retailers nationwide, and growing internationally. We have been recognized and certified by Great Place to Work® multiple times, and we achieved status as a certified B Corp in 2023. We are looking for passionate, talented people who want to join us in our mission to inspire and educate men to be happier and healthier!

Jukebox — Why We Exist and What We Do

At Jukebox, the women’s brand from Dr. Squatch, we’re making better-for-you body care something women genuinely crave. We combine obsession-worthy scents with intentional, skin-loving ingredients to make everyday body care anything but boring. Find us at myjukebox.com and on shelves at Walmart and Target and we’re just getting started. We’re building a bold, joyful brand with the ambition to redefine women’s personal care.

About the Role

Jukebox is looking for an Ecommerce Marketing Manager to own and grow our digital business across myjukebox.com, email, SMS, loyalty and subscription.

This is a high-energy, high-ownership role for someone who loves making things happen. You'll bring big launches to life, be the visionary behind our site and comms, find new ways to drive conversion and retention, and keep raising the bar for how customers experience Jukebox online.

We’re moving fast, so we’re looking for a builder and a doer. You spot opportunities, take initiative and run with them. You’re just as comfortable thinking about the bigger ecommerce opportunity as you are jumping into Shopify, building a landing page, fixing a customer journey or getting a campaign out the door.

If you love ownership, move fast, sweat the details and get a lot of satisfaction from making things better - you’ll have a lot of fun here.

This role will report to the Head of Jukebox at Dr.Squatch, working very closely with the leaders of Brand and Growth Marketing.

This is a full-time role based out of New York City, NY. In office 3 days a week (NoMad area).

The anticipated base compensation range for this role will be $115,000 to $135,000. Compensation will be commensurate with the candidate's experience and local market rates.

What You'll Do

• Shopify & Site Experience
  • Own myjukebox.com, from merchandising and launches to landing pages and optimization
  • Turn campaigns and brand moments into compelling, high-converting digital experiences
  • Constantly test, learn and improve conversion, AOV and the customer journey
• Lifecycle, Retention & Customer Journey
  • Own email, SMS, loyalty and subscription across strategy, execution and performance
  • Build lifecycle journeys that drive repeat purchase, retention and LTV
  • Bring launches, campaigns and brand moments to life across lifecycle
• Digital Growth & Performance
  • Know performance inside & out and proactively spot opportunities to grow the business
  • Partner with Growth on acquisition funnels, CRO and testing
  • Turn insights into action - quickly
• Cross-Functional Leadership & Operations
  • Be the digital owner across Brand, Growth, Creative and Integrated Marketing
  • Turn priorities into action and keep launches moving
  • Build smarter processes, manage external partners and find better ways to get things done

About You

• 4-6+ years of ecommerce or digital marketing experience, ideally at a high-growth consumer brand
• Deep Shopify experience - you’re comfortable getting in there and making things happen yourself
• Experience owning lifecycle and retention across email, SMS, loyalty and/or subscription
• You know the ecommerce numbers and use them to make smart, fast decisions
• High ownership and high agency - you spot what needs to happen and run with it
• You thrive in a fast-moving environment and can bring structure to ambiguity
• Strong cross-functional operator who can keep multiple priorities and people moving
• Detail-oriented with a high bar, without letting perfect get in the way of progress
• Always looking for a smarter, faster or better way to work

Nice-to-Haves

• Experience with Klaviyo, Postscript, Recharge, Replo or similar
• Light HTML/CSS/Liquid familiarity
• Experience in high-growth DTC or subscription ecommerce

Why Join Us

• Jukebox is early enough that you can meaningfully shape how we build and grow our digital business.
• Own a critical part of the customer experience, with real influence across brand, growth, retention and ecommerce.
• Move quickly from idea to execution - test, learn and see the impact of your work in real time.
• Help build the digital engine behind a brand with the ambition to redefine women’s personal care.
• Be part of an ambitious, high-energy team that cares deeply, moves fast and has a lot of fun doing it.

Who We Are

Our core values come naturally and make us a better, more whole, and unique team. We are Bold & Innovative - we are creative, rethink how things are done, and find a way. We Play to Win - we have high standards, we encourage ownership of work, we are scrappy, we act with urgency, and we invest in the outcome of our work. We are Team Squatch - we are humble, help others outside our own wheelhouse, stay positive, have fun, and have approachable and transparent leadership.

Benefits

• Medical
• Dental
• Vision
• 401k with Squatch match
• PTO
• Healthy snacks
• Frequent company events
• Free products

For Applicants with Disabilities

Reasonable accommodation will be made so that qualified applicants with disabilities may participate in the application process. If you need any accommodations during the hiring process, please let us know when you submit your application and we'll do our very best to adjust as needed.

For Information regarding Data Privacy

Please review https://privacy.drsquatch.com/.

Unsolicited Resume Policy

Dr. Squatch ("DRSQ") employs an internal Talent Acquisition department. Exceptionally, DRSQ may choose to supplement that internal team with support from temporary staffing agencies, placement services, and/or recruiting agencies ("Agency"). Agencies are hereby specifically directed NOT to contact DRSQ employees directly in an attempt to present candidates. DRSQ's Talent Acquisition team is responsible for all candidate presentations to our hiring managers.

To protect the interests of all parties, Dr. Squatch will not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to DRSQ, including unsolicited resumes sent to a DRSQ email address or mailing address, directly to DRSQ employees, or to DRSQ's resume database will be considered property of Dr. Squatch.

DRSQ will not pay a placement, service or other fee for any placement resulting from the receipt of an unsolicited resume. This also includes partial resumes, LinkedIn profiles, general candidate profiles, and/or candidate details or information. DRSQ will consider any candidate for whom an Agency has submitted an unsolicited resume to have been referred by the Agency free of any charges or fees.

DRSQ's Talent Acquisition team must provide advance written approval to an Agency to submit resumes and/or profiles for a specific job-opening, and the approval must be in conjunction with a valid fully executed staffing, placement or other service agreement. DRSQ will not pay a fee to any Agency that does not have a fully executed agreement in place prior to submission, receipt and placement of candidates.