ECommerce Manager

SBH Community Service Network Inc.; New York (NY); Hybrid; USD 32,000 - 42,000; Full time

Job summary

SBH Community Service Network Inc. in Brooklyn, NY is seeking an E-Commerce Operations Associate to join full-time. The role blends e-commerce operations, order management, and general office duties, with occasional warehouse support.

You will process orders, update records, coordinate with the warehouse, and help keep fulfillment organized. The ideal candidate is detail-oriented, reliable, and able to work both independently and as part of a team.

Qualifications

• Experience in e-commerce, online retail, order processing, fulfillment, or office operations.
• Comfortable with computers and learning e-commerce platforms and systems.
• Strong organizational skills and attention to detail.
• Ability to process orders and maintain records.
• Reliable, punctual, and responsible.
• Ability to manage multiple responsibilities in a fast-paced environment.
• Comfortable assisting with hands-on packaging and warehouse tasks when necessary.

Responsibilities

• Assist with the day-to-day operation of the company's e-commerce business.
• Process and manage online customer orders.
• Review orders for accuracy and ensure they are properly prepared for fulfillment.
• Update product, order, customer, and inventory information as needed.
• Assist with general e-commerce administrative responsibilities.
• Monitor orders and help resolve fulfillment or shipping issues.
• Coordinate with the warehouse to ensure orders are processed and shipped accurately.
• Assist with inventory and product organization.
• Occasionally package, label, and prepare products for shipment in the warehouse.
• Help maintain an organized and efficient order fulfillment process.
• Provide general office and operational support as needed.
• Assist the team with additional e-commerce projects and responsibilities as the business grows.

Skills

E-commerce ops

Order processing

Fulfillment

Office ops

Organizational skills

Job description

Location: Brooklyn, NY - In Office
Employment Type: Full-Time
Schedule: Monday-Thursday, 9:30 AM-6:30 PM
Salary: (Based on Experience)

Position Overview

A growing e-commerce linen company in Brooklyn is seeking a reliable and organized E-Commerce Operations Associate to join its team full-time.

This is a hands-on position that combines e-commerce operations, order management, general office responsibilities, and occasional warehouse support. The ideal candidate is comfortable working on a computer throughout the day while also being willing to assist with packaging and preparing products for shipment when needed.

Key Responsibilities

• Assist with the day-to-day operation of the company's e-commerce business.
• Process and manage online customer orders.
• Review orders for accuracy and ensure they are properly prepared for fulfillment.
• Update product, order, customer, and inventory information as needed.
• Assist with general e-commerce administrative responsibilities.
• Monitor orders and help resolve fulfillment or shipping issues.
• Coordinate with the warehouse to ensure orders are processed and shipped accurately.
• Assist with inventory and product organization.
• Occasionally package, label, and prepare products for shipment in the warehouse.
• Help maintain an organized and efficient order fulfillment process.
• Provide general office and operational support as needed.
• Assist the team with additional e-commerce projects and responsibilities as the business grows.

Qualifications

• Previous experience in e-commerce, online retail, order processing, fulfillment, or office operations is preferred.
• Comfortable working with computers and learning e-commerce platforms and systems.
• Strong organizational skills and attention to detail.
• Ability to accurately process orders and maintain records.
• Reliable, punctual, and responsible.
• Ability to manage multiple responsibilities in a fast-paced environment.
• Comfortable assisting with hands-on packaging and warehouse tasks when necessary.
• Strong communication and problem-solving skills.
• Ability to work effectively both independently and as part of a team.