E‑Commerce Merchandiser & Listings Specialist

The Salvation Army USA Western Territory; Honolulu (HI); On-site; USD 35,000 - 45,000; Full time

Benefits offered by this job

Opportunity for career growth

Paid time off

Employee Discounts

Monthly management incentive bonus

Medical, Dental, and Vision

Retirement Plan

Employee Assistance Program (EAP)

Job summary

A community-focused non-profit organization in Honolulu seeks an Ecommerce Associate to manage online sales and customer support. The role requires strong retail and customer service experience, alongside technology skills with Microsoft Office and knowledge of online platforms. Full-time associates must be flexible with shifts, including evenings and weekends. The organization emphasizes teamwork and community engagement through its various programs, making a positive impact on local lives.

Qualifications

• Demonstrated competency in skill area as indicated by verifiable training and/or experience.
• Ability to read and write and to understand and follow both written and verbal instructions.
• 2 years customer service and/or retail experience.

Responsibilities

• Selecting high valued merchandise for ecommerce.
• Testing items for functionality or authenticity.
• Handling customer support via phone and email.
• Meeting posting quotas and sales targets.

Skills

Customer service

Retail experience

Computer skills (Microsoft Office)

Online selling platforms

Merchandising experience

Education

High School graduate or equivalent

Tools

Microsoft Word

Microsoft Excel

Photoshop

Job description

A community-focused non-profit organization in Honolulu seeks an Ecommerce Associate to manage online sales and customer support. The role requires strong retail and customer service experience, alongside technology skills with Microsoft Office and knowledge of online platforms. Full-time associates must be flexible with shifts, including evenings and weekends. The organization emphasizes teamwork and community engagement through its various programs, making a positive impact on local lives.