eCommerce & Integration Specialist Customer Onboarding and Training Specialist (E-Commerce portals)

Computacenter AG & Co. oHG; Norcross (GA); On-site; USD 60,000 - 120,000; Full time

Job summary

Join a leading technology partner as an eCommerce & Integration Specialist, where you'll play a crucial role in transforming business processes and enhancing customer satisfaction. This dynamic position involves managing projects, providing consulting on electronic procurement strategies, and ensuring the successful implementation of e-business solutions. You'll work closely with IT management and project teams to deliver quality results while enjoying a supportive environment that values your professional growth. If you're passionate about technology and project management, this is an exciting opportunity to make a significant impact in a global firm.

Benefits

Competitive compensation plans

Long-term career opportunities

Attractive benefit plans

Health and wellness benefits

Qualifications

• 5+ years of experience in project management and business integration.
• Comprehensive understanding of technology in IT-relevant areas.
• Detailed knowledge of e-commerce solutions and B2B e-Business.

Responsibilities

• Manage project teams and ensure quality and compliance.
• Provide consulting services for electronic business transactions.
• Prepare project documentation and manage project meetings.

Skills

Project Management

Business Integration

Technical Management

E-commerce Solutions

B2B e-Business Solutions

XML

HTML

Photoshop

Education

Bachelor’s degree in Business

Bachelor’s degree in Information Technology

Equivalent experience

Tools

Project Planning Software

Job description

eCommerce & Integration Specialist Customer Onboarding and Training Specialist (E-Commerce portals)

About the role

As part of the TS Innovation team, you will continually refine and develop GTS’s global process vision and execute transformation programs. TSI serves as a driving force to deliver real, implemented change to the business and to measure and track qualitative and quantitative benefits.

What you’ll be doing

Projects

• Overall responsibility for the provision of conceptual services to support the client in the development and implementation of electronic procurement strategies.
• Technical management of the departments and technical resources involved.
• Quality assurance of the project results and documentation to be prepared.
• Presentation of project results and concepts to the customer's IT management; management of project meetings with IT management of the customer.
• Implementation of project controlling; responsibility for compliance with the scope of services of the entire specialist team; management of measures in the event of technical problems or additional services arising outside the scope of the contract.
• Timely preparation of project-related documentation according to customer specifications and company standards, specification of structures for documentation.
• Responsibility for successful project completion taking into account customer satisfaction, quality, efficient performance, project profitability, and project acceptance.
• Provision of consulting services to customers with a focus on evaluating requirements for electronic business transactions and implementing them in solutions.
• Presales activities will be predominantly the function of Expert Services and Business Development; however, support to help conclude unique demands and integrations will require the support of e-business subject matter experts.
• Building material that can be used by sales and the BDM function to position our system offerings correctly.
• The SME trains themselves independently in their subject area and ensures that the topics are covered in their responsibility area are constantly developed further and meet a standard that is in line with the market.

What you have

• Qualification in relevant professional qualification or proven track record working in the specialist area.
• At least 5 years of professional experience in a similar position (project management, business integration).
• IT generalist: comprehensive understanding of technology in all IT-relevant specialist areas.
• Experience in the technical management of project teams.
• Detailed knowledge of various e-commerce solutions.
• Technical knowledge of B2B e-Business solutions (marketplaces, inbound/outbound EDI flows, etc.).
• Basics of XML and HTML languages and Photoshop.
• Practical knowledge of project planning and management methods.
• Bachelor’s degree in Business, Information Technology, or related field, or equivalent experience.
• Legal authorization to work in the United States.

What you can expect

There’s so much more to enjoy about being at Computacenter than just having a rewarding career. In addition to offering competitive compensation plans and long-term career opportunities, we provide an attractive mix of benefit plans to contribute to your good health, future financial security, and peace of mind.

About us

Computacenter is a leading independent technology partner, trusted by large corporate and public sector organizations. We help our world-renowned customers to source, transform, and manage their IT infrastructure to deliver digital transformation, enabling users and their business. We’re a public company quoted on the London FTSE 250 (CCC.L) and employ over 20,000 people worldwide. In the US, we support some of the country’s best-known businesses with regional hubs in San Francisco and Irvine, CA; Norcross, GA; Plano, TX; and New York City; and Integration Centers in Silicon Valley and Atlanta. www.computacenter.com/us