Ecommerce Growth Account Manager | Klaviyo Expert

RZ HR Studio; United States; Remoto; USD 70.000 - 110.000; Tempo pieno

Descrizione del lavoro

RZ HR Studio in the United States is seeking experienced Account Managers who have worked with eCommerce marketing agencies and know how to help brands grow. You will manage relationships, understand marketing performance, coordinate delivery teams, and turn business goals into actionable strategies.

A strong understanding of Klaviyo and email marketing is essential, even if your agency experience extends beyond email marketing.

Competenze

• Experience as an Account Manager or similar client-facing role within an eCommerce or digital marketing agency.
• Experience working with eCommerce or DTC brands.
• Strong understanding of email marketing and Klaviyo.
• Ability to understand marketing performance data and communicate meaningful insights.
• Experience coordinating cross-functional marketing and creative teams.
• Strong written and verbal communication skills.
• Organized, proactive, and comfortable managing multiple client accounts.

Mansioni

• Manage relationships with a portfolio of eCommerce and DTC clients.
• Serve as a trusted point of contact, understanding client goals, expectations, and business priorities.
• Lead client meetings, performance discussions, and regular account reviews.
• Monitor marketing performance and translate data into actionable recommendations.
• Coordinate internal specialists, including email marketers, copywriters, designers, media buyers, and other delivery team members.
• Manage timelines, deliverables, approvals, and client feedback.
• Identify opportunities to improve campaign performance, retention, and overall account growth.
• Proactively communicate updates, address concerns, and manage client expectations.

Conoscenze

Account Manager

Client Success

eCommerce/DTC

Klaviyo

Marketing Analytics

Cross-functional

Communication

Organization

Strumenti

Klaviyo

Shopify

ClickUp

Asana

Slack

Descrizione del lavoro

RZ HR Studio in the United States is seeking experienced Account Managers who have worked with eCommerce marketing agencies and know how to help brands grow. You will manage relationships, understand marketing performance, coordinate delivery teams, and turn business goals into actionable strategies.

A strong understanding of Klaviyo and email marketing is essential, even if your agency experience extends beyond email marketing.