Klaviyo Growth & Client Success Manager

Shadow Light Studios; United States; Remote; USD 70.000 - 120.000; Vollzeit

Zusammenfassung

Shadow Light Studios is seeking a Klaviyo Account Manager to own client relationships and retention strategies for ecommerce brands. You will lead performance reviews, plan campaigns, and coordinate with copywriters and designers to drive revenue.

You will manage flows, campaigns, segmentation, and SMS while translating data into actionable growth tactics. Join a remote global team that prioritizes skill, speed, and results.

Qualifikationen

• Experience using Klaviyo for ecommerce retention and revenue growth.
• Experience managing ecommerce clients in an agency or retention-focused role.
• Ability to read data and translate into actionable strategy.
• Strong client communication and relationship management skills.
• Proven ability to plan and execute retention campaigns across flows and emails.
• Familiarity with segmentation, SMS, and lifecycle marketing.
• Clear direction skills for copywriters and designers.
• Excellent written English and organizational skills.

Aufgaben

• Own client relationships and retention strategy for ecommerce brands.
• Lead client check-ins and explain Klaviyo performance clearly.
• Build retention roadmaps across flows, campaigns, SMS, and segmentation.
• Identify revenue opportunities inside Klaviyo data.
• Plan monthly promos, launches, tests, and lifecycle campaigns.
• Brief copywriters, designers, and Klaviyo specialists with clear direction.
• Review email strategy, copy, and performance with a direct-response mindset.
• Keep accounts organized in ClickUp and prevent gaps.
• Help clients feel confident, informed, and excited about growth.

Kenntnisse

Klaviyo experience

Agency experience

Data-driven decision making

Client management

Retention strategy

Flows and segmentation

Lifecycle campaigns

Strong written English

Tools

ClickUp

Jobbeschreibung

Shadow Light Studios is seeking a Klaviyo Account Manager to own client relationships and retention strategies for ecommerce brands. You will lead performance reviews, plan campaigns, and coordinate with copywriters and designers to drive revenue.

You will manage flows, campaigns, segmentation, and SMS while translating data into actionable growth tactics. Join a remote global team that prioritizes skill, speed, and results.