Account Manager | eCommerce Marketing Agencies

RZ HR Studio; United States; Remote; USD 70.000 - 110.000; Vollzeit

Zusammenfassung

RZ HR Studio in the United States is seeking experienced Account Managers who have worked with eCommerce marketing agencies and know how to help brands grow. You will manage relationships, understand marketing performance, coordinate delivery teams, and turn business goals into actionable strategies.

A strong understanding of Klaviyo and email marketing is essential, even if your agency experience extends beyond email marketing.

Qualifikationen

• Experience as an Account Manager or similar client-facing role within an eCommerce or digital marketing agency.
• Experience working with eCommerce or DTC brands.
• Strong understanding of email marketing and Klaviyo.
• Ability to understand marketing performance data and communicate meaningful insights.
• Experience coordinating cross-functional marketing and creative teams.
• Strong written and verbal communication skills.
• Organized, proactive, and comfortable managing multiple client accounts.

Aufgaben

• Manage relationships with a portfolio of eCommerce and DTC clients.
• Serve as a trusted point of contact, understanding client goals, expectations, and business priorities.
• Lead client meetings, performance discussions, and regular account reviews.
• Monitor marketing performance and translate data into actionable recommendations.
• Coordinate internal specialists, including email marketers, copywriters, designers, media buyers, and other delivery team members.
• Manage timelines, deliverables, approvals, and client feedback.
• Identify opportunities to improve campaign performance, retention, and overall account growth.
• Proactively communicate updates, address concerns, and manage client expectations.

Kenntnisse

Account Manager

Client Success

eCommerce/DTC

Klaviyo

Marketing Analytics

Cross-functional

Communication

Organization

Tools

Klaviyo

Shopify

ClickUp

Asana

Slack

Jobbeschreibung

We're building our network of experienced Account Managers who have worked with eCommerce marketing agencies and know how to help brands grow.

We're interested in professionals who can manage client relationships, understand marketing performance, coordinate delivery teams, and turn business goals into actionable strategies.

A strong understanding of Klaviyo and email marketing is essential, even if your agency experience extends beyond email marketing.

About the Opportunity

We're connecting with experienced Account Managers who have supported eCommerce and direct-to-consumer (DTC) brands across different areas of digital marketing.

Depending on your background and experience, you may be considered for opportunities involving client relationship management, marketing strategy, campaign performance, and cross-functional team coordination.

What You'll Do

• Manage relationships with a portfolio of eCommerce and DTC clients.
• Serve as a trusted point of contact, understanding client goals, expectations, and business priorities.
• Lead client meetings, performance discussions, and regular account reviews.
• Monitor marketing performance and translate data into actionable recommendations.
• Coordinate internal specialists, including email marketers, copywriters, designers, media buyers, and other delivery team members.
• Manage timelines, deliverables, approvals, and client feedback.
• Identify opportunities to improve campaign performance, retention, and overall account growth.
• Proactively communicate updates, address concerns, and manage client expectations.

What We're Looking For

• Experience as an Account Manager, Client Success Manager, or similar client-facing role within an eCommerce or digital marketing agency.
• Experience working with eCommerce or DTC brands.
• Strong understanding of email marketing and Klaviyo, including campaigns, flows, segmentation, and performance metrics.
• Ability to understand marketing performance data and communicate meaningful insights.
• Experience coordinating cross-functional marketing and creative teams.
• Strong written and verbal communication skills.
• Organized, proactive, and comfortable managing multiple client accounts.
• Able to work independently and take ownership of client relationships and deliverables.

It's a Plus If You Have

• Experience working with Shopify-based brands.
• Background in email and SMS marketing, paid media, retention, or lifecycle marketing.
• Experience managing multiple eCommerce accounts simultaneously.
• Familiarity with tools such as Klaviyo, Shopify, ClickUp, Asana, Slack, or similar platforms.

Why Join Our Network?

We're continuously connecting experienced eCommerce marketing professionals with opportunities across different agencies and growing brands.