eCommerce General Associate

Kroc Center; Cicero, Northern (IL, KY); Hybrid; USD 35,000 - 38,000; Full time

Benefits offered by this job

403(b) retirement plan

Voluntary life insurance

Paid time off (PTO)

Sick leave

Personal days

Paid holidays

Job summary

The Salvation Army is seeking a General eCommerce Associate in Cicero, IL to support online retail operations. You will curate merchandise, create product listings on eBay and other platforms, and handle customer inquiries with professionalism.

Responsibilities include processing orders, optimizing packaging, participating in authentication, and maintaining organized inventory systems to meet department goals.

Qualifications

• High School Diploma or GED required.
• Strong English communication skills (written and verbal).
• Basic computer proficiency; willing to learn new systems.
• Attention to detail and quality focus.
• Ability to work collaboratively in a team environment.
• Physical capability to handle merchandise (up to 50 lbs regularly).

Responsibilities

• Curate and process high-quality merchandise for online platforms.
• Create detailed, engaging product listings on eBay and other platforms.
• Handle customer inquiries with care and professionalism.
• Process orders and ensure optimal packaging for shipping.
• Participate in authentication processes for designer items.
• Maintain organized workspace and inventory systems.
• Contribute to meeting department productivity goals.

Skills

English communication

Attention to detail

Teamwork

Physical capability (lift 50 lbs)

Basic computer skills

Education

High School Diploma or GED

Job description

The Salvation Army - Making a Difference in Your Community

Cicero, IL

Pay Rate: $17/Hour

Status: Full Time, 40 Hours/Week

Schedule: Monday-Friday 8am-4:30pm with occasional weekends and holidays

About Us

The Salvation Army is an international movement and evangelical part of the universal Christian church. Our mission is to preach the gospel of Jesus Christ and meet human needs in His name without discrimination. Through our eCommerce operations, we extend our reach to serve more communities while supporting our vital community programs.

Position Overview

Join our dynamic eCommerce team as a General eCommerce Associate, where you'll play a crucial role in our online retail operations. This position offers an exciting blend of digital commerce, product curation, and mission-driven work that directly supports our community programs.

What You'll Do

• Curate and process high-quality merchandise for our online platforms
• Create detailed, engaging product listings on eBay and other platforms
• Handle customer inquiries with care and professionalism
• Process orders and ensure optimal packaging for shipping
• Participate in authentication processes for designer items
• Maintain organized workspace and inventory systems
• Contribute to meeting department productivity goals

What You'll Need

Required Qualifications:

• High School Diploma or GED
• Strong English communication skills (written and verbal)
• Basic computer proficiency with willingness to learn new systems
• Attention to detail and quality focus
• Ability to work collaboratively in a team environment
• Physical capability to handle merchandise (up to 50 lbs regularly)

Preferred Experience:

• Previous eCommerce or retail experience (eBay, Amazon)
• Experience with photography and basic photo editing
• Familiarity with Microsoft Office Suite
• Background in social service or faith-based organizations

Physical Requirements

• Ability to stand for extended periods
• Capability to lift up to 50 lbs regularly (occasionally up to 100 lbs)
• Manual dexterity for packaging and handling merchandise
• Visual acuity for detailed photography and product inspection

Additional Information

What We Offer

• 403(b) retirement savings plan (immediate eligibility)
• Voluntary life insurance options

Generous paid time off:

• Sick leave with discretionary days
• Personal days and floating holidays
• Paid holidays with immediate eligibility

Professional Growth

• Supportive team environment
• Mixed office and warehouse setting
• Temperature-controlled environment
• Modern equipment and systems
• Collaborative team atmosphere

The Salvation Army is an equal opportunity employer. Candidates who are back-to-work, US Veterans, people with disabilities, people who have been impacted by the justice system, and/or people without a college degree are encouraged to apply.

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