eCommerce General Associate

The Salvation Army North & Central Illinois Division; Cicero (IL); On-site; USD 41,405,145 - 56,018,726; Full time

Job summary

The Salvation Army in Cicero, IL is seeking an eCommerce Associate to support online retail operations. You will curate merchandise, photograph items, and craft detailed product listings for multiple marketplaces while assisting customers and processing orders.

This full-time role includes light lifting and standing responsibilities, with a Monday–Friday schedule and occasional weekends. Prior eCommerce or retail exposure is desirable but not required.

Qualifications

• High School Diploma or GED is required.
• Strong English communication skills (written and verbal).
• Basic computer proficiency with willingness to learn new systems.
• Attention to detail and quality focus.
• Ability to work collaboratively in a team environment.
• Physical capability to handle merchandise (up to 50 lbs regularly).

Responsibilities

• Curate and process high-quality merchandise for online platforms.
• Capture professional product photography using studio equipment.
• Create detailed, engaging product listings on eBay and other platforms.
• Handle customer inquiries with care and professionalism.
• Process orders and ensure optimal packaging for shipping.
• Participate in authentication processes for designer items.
• Maintain organized workspace and inventory systems.
• Contribute to meeting department productivity goals.

Skills

English communication

Basic computer skills

Attention to detail

Team collaboration

Physical stamina

Lifting ability (up to 50 lbs)

Standing for long periods

Education

High School Diploma or GED

Job description

eCommerce Associate Position

The Salvation Army - Making a Difference in Your Community

Cicero, IL

Pay Rate: $17/Hour

Status: Full Time, 40 Hours/Week

Schedule: Monday-Friday 8am-4:30pm with occasional weekends and holidays

The Salvation Army is an international movement and evangelical part of the universal Christian church. Our mission is to preach the gospel of Jesus Christ and meet human needs in His name without discrimination. Through our eCommerce operations, we extend our reach to serve more communities while supporting our vital community programs.

Position Overview

Join our dynamic eCommerce team as a General eCommerce Associate, where you'll play a crucial role in our online retail operations. This position offers an exciting blend of digital commerce, product curation, and mission-driven work that directly supports our community programs.

What You'll Do

• Curate and process high-quality merchandise for our online platforms
• Capture professional product photography using studio equipment
• Create detailed, engaging product listings on eBay and other platforms
• Handle customer inquiries with care and professionalism
• Process orders and ensure optimal packaging for shipping
• Participate in authentication processes for designer items
• Maintain organized workspace and inventory systems
• Contribute to meeting department productivity goals

What You'll Need

Required Qualifications

• High School Diploma or GED
• Strong English communication skills (written and verbal)
• Basic computer proficiency with willingness to learn new systems
• Attention to detail and quality focus
• Ability to work collaboratively in a team environment
• Physical capability to handle merchandise (up to 50 lbs regularly)

Preferred Experience

• Previous eCommerce or retail experience (eBay, Amazon)
• Experience with photography and basic photo editing
• Familiarity with Microsoft Office Suite
• Background in social service or faith-based organizations

Physical Requirements

• Ability to stand for extended periods
• Capability to lift up to 50 lbs regularly (occasionally up to 100 lbs)
• Manual dexterity for packaging and handling merchandise
• Visual acuity for detailed photography and product inspection