eCommerce Creative Manager New Boston, Massachusetts, United States

Hasbro, Inc.; Boston (MA); On-site; USD 113,000 - 169,000; Full time

Benefits offered by this job

Time Off to Recharge

Financial Well‑being

Life & Family Support

Volunteer and Community Initiatives

Learning & Development

Job summary

Hasbro, Inc. is seeking an experienced E‑commerce Creative Manager to plan, coordinate, and deliver asset work across brands and markets from our Boston HQ.

You’ll drive schedules, milestones, dependencies, and cross‑functional alignment to ensure timely delivery aligned with business priorities. The role requires strong project management, a history of managing multiple creative deliverables, and collaboration across Creative, Commercial, Brand, Licensing, Product Development, and Operations

Qualifications

• Bachelor’s degree or equivalent relevant professional experience.
• 6 years of experience in project management, creative operations, eCommerce operations, production, marketing operations.
• Demonstrated experience managing multiple concurrent projects, creative deliverables, stakeholders, and deadlines.
• Experience coordinating creative or digital asset‑development workflows from intake through delivery.
• Strong project management skills, including planning, scheduling, milestone and dependency management, risk management, escalation, and status reporting.

Responsibilities

• Manage multiple eCommerce creative projects and asset deliverables from intake through final delivery.
• Develop and maintain project schedules, milestones, dependencies, deliverables, and ownership across brands, markets, and creative workstreams.
• Drive day-to-day project execution, ensuring priorities, responsibilities, and deadlines are clearly understood.
• Proactively identify risks, blockers, resource constraints, and dependencies; drive resolution and escalate issues as appropriate.
• Provide accurate and timely project reporting, highlighting progress, upcoming milestones, risks, decisions, and actions required.
• Lead forward‑planning and status discussions to anticipate upcoming deliverables, approvals, resource needs, and potential risks.

Skills

Project management

Creative operations

eCommerce operations

Production

Marketing operations

Education

Bachelor’s degree or equivalent

Tools

Adobe Workfront

Monday.com

Smartsheet

Asana

Jira

Job description

Wetake play seriously. We’re looking for curious adventurers ready to find their party, fueled by imaginationand driveto build what’s never been built before. At Hasbro and Wizards of the Coast, you’ll collaborate with passionate teams to reimagine our iconic brands and create experiences that spark joy, connection, and community through the magic of play. This is your chance to shape legendary play that lasts a lifetime.

The eCommerce Creative Manager is responsible for planning, coordinating, tracking, and delivering eCommerce creative assets across multiple brands, markets, and workstreams. Applying strong project management practices, this role drives schedules, milestones, dependencies, reporting, and cross-functional alignment to ensure assets are delivered on time and against business priorities.

Working across Creative, Commercial, Brand, Licensing, Product Development, Operations, and regional teams, the Creative Manager provides clear visibility into project status, proactively identifies and escalates risks, and drives accountability for deliverables. The role also supports continuous improvement of workflows, systems, and reporting to increase efficiency and scalability.

Effective from the date that Hasbro opens its new Boston location, this position will be on-site Tuesday-Thursday at Hasbro's new HQ location in Boston, MA. In the interim, this position will be onsite Tuesday-Thursday at Hasbro's HQ in Pawtucket, RI or at Hasbro's temporary location in Boston, MA

A Day in the Life as an eCommerce Creative Manager:

• Manage multiple eCommerce creative projects and asset deliverables from intake through final delivery.
• Develop and maintain project schedules, milestones, dependencies, deliverables, and ownership across brands, markets, and creative workstreams.
• Drive day-to-day project execution, ensuring priorities, responsibilities, and deadlines are clearly understood.
• Proactively identify risks, blockers, resource constraints, and dependencies; drive resolution and elevate issues as appropriate.
• Provide accurate and timely project reporting, highlighting progress, upcoming milestones, risks, decisions, and actions required.
• Lead forward‑planning and status discussions to anticipate upcoming deliverables, approvals, resource needs, and potential risks.
• Coordinate across Creative, Commercial, Brand, Licensing, Product Development, Operations, Post‑Production, and regional teams to maintain alignment and momentum.
• Facilitate project working sessions and status reviews, documenting decisions, actions, ownership, and next steps.
• Maintain accurate project information within established workflow‑management platforms and reinforce agreed systems as the single source of truth.
• Reduce reliance on duplicate trackers, manual reporting, and ad-hoc status requests through standardized workflows and accessible reporting.
• Identify and implement improvements to creative workflows, including intake, briefing, asset development, approvals, submissions, handoffs, and tracking.
• Develop and enhance dashboards, reporting, automation, and workflow tools that improve visibility and reduce manual effort.
• Support implementation and adoption of new processes and tools through documentation, training, and ongoing guidance.
• Support planning and onboarding of future asset portfolios to ensure project structures and workflows are established ahead of execution.
• Leverage project data, workflow technology, and AI‑enabled tools to identify opportunities for greater efficiency and scalability.

What you'll bring:

• Bachelor’s degree or equivalent relevant professional experience.
• 6 years of experience in project management, creative operations, eCommerce operations, production, marketing operations.
• Demonstrated experience managing multiple concurrent projects, creative deliverables, stakeholders, and deadlines.
• Experience coordinating creative or digital asset‑development workflows from intake through delivery.
• Strong project management skills, including planning, scheduling, milestone and dependency management, risk management, escalation, and status reporting.
• Experience working across Creative, Commercial, Marketing, Brand, Licensing, Product Development, Production, Operations, or similar cross‑functional teams.
• Experience with project and workflow‑management platforms such as Adobe Workfront, Monday.com, Smartsheet, Asana, Jira, or comparable systems.
• Strong organizational skills and attention to detail, with the ability to manage a high volume of activity while maintaining accuracy.
• Strong written and verbal communication skills with the ability to provide clear, timely, and audience‑appropriate updates.
• Demonstrated ability to drive accountability, influence without direct authority, and move work forward across multiple stakeholders.
• Ability to operate effectively in an evolving environment where processes, systems, and ways of working continue to mature.

Preferred Qualifications

• Experience supporting eCommerce creative production, digital merchandising, product detail page content, photography, video, CGI, or other digital assets.
• Experience with global or regional creative workflows, licensing approvals, or asset‑management processes.
• Experience developing dashboards, reporting, workflow automation, or project‑management KPIs.
• Familiarity with AI‑enabled productivity and workflow tools.

The pay transparency range for this role is listed below. The hiring range will vary based on factors such as experience, skills, location and market conditions. Additionally, employees may be eligible for annual and long‑term incentives as part of their overall compensation package.

Pay Range

$112,800 - $169,200 USD

Employees may be eligible for annual and long‑term incentives as part of their overall compensation package, depending on role, location, and eligibility. Benefits and programs may include:

• Time Off to Recharge
• Financial Well‑being
• Life & Family Support
• Volunteer and Community Initiatives
• Learning & Development

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Voluntary Self-Identification

For government reporting purposes, we ask candidates to respond to the below self‑identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiringprocess or thereafter. Any information that you do provide will be recorded and maintained in aconfidential file.

As set forth in Hasbro’s Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.

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A "disabled veteran" is one of the following: a veteran of the U.S. military, ground, naval or air service who is entitled to compensation (or who but for the receipt of military retired pay would be entitled to compensation) under laws administered by the Secretary of Veterans Affairs; or a person who was discharged or released from active duty because of a service‑connected disability.

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An "Armed forces service medal veteran" means a veteran who, while serving on active duty in the U.S. military, ground, naval or air service, participated in a United States military operation for which an Armed Forces service medal was awarded pursuant to Executive Order 12985.