Ecommerce Coordinator

Felling Trailers, Inc.; Sauk Centre (MN); On-site; USD 42,000 - 68,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Paid time off

Health Savings Account

Short-term disability

Long-term disability

Job summary

Felling Trailers, Inc. is seeking an E-Commerce Coordinator to own and grow the online parts operations for Felling Trailers and Larson Cable Trailers. You will manage listings, pricing, and promotions across platforms, while collaborating with Marketing to drive sales and enhance the customer experience.

The role requires attention to detail and experience with managing online stores and product data, with a focus on accurate information and streamlined operations.

Qualifications

• 2–5 years of experience in e-commerce, digital marketing, or a related field.
• 4-year degree in Business, Marketing, E-commerce, or related area preferred.
• Hands-on familiarity with e-commerce platforms (Shopify a plus) and Google's marketing tools.
• Strong attention to detail and the ability to manage multiple platforms at once.
• Collaborative, solutions-oriented mindset.

Responsibilities

• Regularly add and update parts and pricing as needed.
• Review incoming orders daily and enhance product page details to optimize user experience.
• Collaborate with the marketing team to set up and monitor promotions.

Skills

E-commerce

Digital marketing

Cross-platform management

Education

Bachelor's degree in Business / Marketing / E-commerce

Tools

Shopify

Google Ads / Analytics

Job description

Drive the online presence of two growing parts businesses.

Felling Trailers is looking for an E-Commerce Coordinator to own and grow the online parts operations for Felling Trailers and Larson Cable Trailers. This position will focus on various e-commerce platforms to ensure smooth operations, accurate listings, and effective promotional activities. This role requires a detail‑oriented individual with experience in managing online stores, updating product information, and collaborating with marketing teams to drive sales and improve the customer experience.

Essential Specific Job Duties:

• Regularly add and update parts and pricing as needed.
• Review incoming orders daily and enhance product page details to optimize user experience.
• Collaborate with the marketing team to set up and monitor promotions.

SmartEquip

• Respond to requests for adding parts/prints or updating pricing.
• Maintain and update internal spreadsheets to reflect accurate information.
• Upload and maintain accurate drawings and diagrams of trailers on the SmartEquip platform.

ShipperHQ (Shipping Application)

• Address and resolve pricing discrepancies on shipped items.
• Create and manage shipping groups and special shipping rules for non-standard items.

Google

• Google AdWords: Submit targeted search keywords and associated pages to Vivid.
• Google Analytics: Monitor and analyze page rankings; implement improvements to enhance organic search results.
• Google Shop: Add and monitor parts listings, working with our web company
• Google Search Console: Monitor and analyze page performance; implement improvements as needed

Authorize.Net

• Occasionally update payment software and user accounts.
• Investigate and resolve any payment delays or discrepancies.

Ebay/Paypal Store Management

• Check store account and emails daily for sales activity.
• Update and manage items for sale on eBay.
• Notify accounting of sales for proper fund allocation.

Paypal

• Manage infrequent payment transactions as needed.
• Set up and maintain admin account for PayPal.

Return Requests

• Monitor and address return requests received via email.
• Locate and review invoices in GSS, then forward to the parts representative who handled the order.
• Print and organize return paperwork as required.

Jotform

• Create webforms for various applications as needed.
• Collaborate with Marketing/Vivid for form embedding and web page formatting.

Facebook (Meta): Felling Parts Store & Larson Parts Store

• Post informational updates and promotional content on the parts pages weekly or as needed.
• Monitor and respond to comments/questions received via platform(s)
• Monitor and implement AI integrations in line with industry best practices for online sales.

Engraver Operation

• Creation and production of trailer data plates
• Promotional product engraving

What we're looking for:

• 2–5 years of experience in e-commerce, digital marketing, or a related field
• Preferred 4-year degree in Business, Marketing, E-commerce, or a related area
• Hands‑on familiarity with e-commerce platforms (Shopify is a plus) and Google's marketing tools
• Strong attention to detail and comfort managing multiple platforms at once
• A collaborative, solutions‑oriented mindset

Why Felling Trailers?

For over 50 years, Felling Trailers has built a reputation for quality, innovation, and doing right by our customers and employees. You will join a team that values initiative and gives you real ownership of a visible, growing part of our business.

As a full‑time team member, you will have access to:

• Health, dental, vision, and life insurance
• Paid time off
• Health Savings Account
• Short‑term & long‑term disability coverage

As a family‑owned, Women‑Owned (WBENC‑Certified WBE), ISO 9001‑certified company, we offer a stable, team‑focused environment where your work makes a real difference.