Ecommerce Associate Account Director

Power Digital Marketing; United States; Remote; USD 90,000 - 150,000; Full time

Benefits offered by this job

Base salary + commission

Medical, Dental, Vision insurance

401(k) plan with employer matching

Unlimited PTO

WFH stipend

Remote/hybrid/flexible work

Volunteer Time Off (VTO)

Employee Assistance Program (EAP)

Holiday and mental health days

Growth and leadership opportunities

Job summary

Power Digital is seeking a results-driven marketing leader to own a portfolio of 4–6 lifestyle accounts, focusing on high-AOV consumer durables. You will serve as the primary strategic partner for clients, translating data into insights, guiding cross‑channel campaigns, and ensuring outputs ladder up to business objectives.

The role requires strong communication, collaboration with internal teams, and a track record of growing client relationships through measurement-driven strategies.

Qualifications

• 4–7 years in lifestyle/high-AOV marketing with client-relations experience.
• Proficient in multi-channel marketing and cross-functional collaboration.
• Strong written and verbal communication; able to present complex data clearly.

Responsibilities

• Employ AI technologies to enhance and optimize business processes.
• Coordinate paid, SEO, content, email, and creative teams around a unified account strategy.
• Lead client calls, own the performance narrative, and drive growth initiatives.
• Translate roadmap outputs into weekly account priorities and actionable insights.
• Track full-funnel performance and surface insights actionable to clients.

Skills

Lifestyle marketing

Full-funnel strategy

Attribution knowledge

Content & SEO

Communication skills

Client management

Tools

Iris

Nova

Pulse

Job description

Who We Are

Power Digital is an AI-Native Growth Firm built at the intersection of world-class talent and proprietary technology. We help leading and emerging brands grow by combining deep vertical expertise, strategic thinking, and enterprise intelligence to drive measurable business outcomes.

• We support 100% remote, in-office, or hybrid work styles for anyone legally eligible to work in the U.S.

Who We Are

Power Digital is an AI-Native Growth Firm built at the intersection of world-class talent and proprietary technology. We help leading and emerging brands grow by combining deep vertical expertise, strategic thinking, and enterprise intelligence to drive measurable business outcomes.

A Day In The Life

You’ll own a portfolio of 4–6 lifestyle accounts, high-AOV or high SKU count consumer durables. You will serve as the primary strategic partner for your clients on a day-to-day basis, owning the narrative around performance, identifying growth opportunities, and ensuring all marketing efforts ladder up to business objectives. A successful candidate is a strong cross-channel marketer and communicator who can confidently translate data into insights, guide internal teams, and build trust with clients. This is a critical role in ensuring accounts are not only running efficiently, but driving meaningful business impact.

Key Responsibilities

• Employ AI technologies to enhance and optimize business processes
• Utilize and leverage Power Digital's Nova ecosystem as it relates to your department
• Lead weekly client calls on larger accounts; support PM-led calls on smaller accounts — own the performance narrative either way
• Translate Power Circuit roadmap outputs into weekly account priorities; flag when short-term performance pressure is pulling execution away from long-cycle strategy
• Track full-funnel performance across awareness, consideration, and conversion stages; surface insights that explain the measurement complexity in terms clients can act on
• Coordinate paid, SEO, content, email, and creative teams around a unified account strategy
• Support retention strategy: repeat purchase rate, LTV by acquisition cohort, and post-purchase lifecycle performance
• Flag when clients are interpreting last-touch metrics in ways that will lead to bad budget decisions; prepare the AD for those conversations
• Support the AD on quarterly strategy, renewal prep, and service expansion conversations
• Build and maintain strong client relationships; contribute to ≥90% retention across your accounts
• Work in Iris and nova daily; use performance data to surface issues before clients raise them; maintain Pulse cadence at 100%

Role Requirements

• 4–7 years in lifestyle, high-AOV, or considered-purchase marketing, with experience managing client relationships day-to-day
• Understands full-funnel strategy: how awareness, consideration, and conversion channels interact and where measurement gaps tend to appear
• Comfortable with multi-touch attribution limitations — knows what last-touch misses and can explain it clearly
• Familiar with upper-funnel channels (content, SEO, YouTube, programmatic) at a working level
• Has worked with brands where creative quality and storytelling are a competitive differentiator
• Has experience managing clients through longer measurement cycles without losing their confidence
• Strong written and verbal communication; can make a complex, multi-channel performance story legible to a non-technical client

Key Performance Indicators (KPIs)

• Expansion to Churn Ratio (ETCR)
• Net MRR across portfolio
• Client NPS (8+ avg)
• Monthly Service Expansion pipeline generation
• Power Circuit Certification (annual)

Most Important Things (MITs)

• Team Coaching and Development
• Marketing Strategy, Development and Execution
• Client Retention and Client Revenue Growth

Benefits & Perks

• Base salary + commission opportunities
• Robust Medical, Dental, Vision insurance plans with up to 100% employer contribution towards employee monthly premium
• 401(k) plan - 4% employer contribution matching
• Unlimited Time Off available on day one
• Up to 4 hours per quarter for paid Volunteer Time Off (VTO) towards philanthropic endeavors
• Fully flex work environment: full-remote, in-office, or hybrid
• A one time $100 USD Work From Home (WFH) stipend automatically added to your first paycheck
• Employee Assistance Program (EAP)
• 12 observed United States national holidays + 2 mental health recharge days per year
• Unlimited opportunities for growth & leadership within a rapidly growing firm
• Ongoing employee development programs for personal and professional growth (Hedgehog and Vital 5s)
• Quarterly awards including prize money and recognition for outstanding performance
• Opportunities to be involved in company DEI initiatives

Power Digital’s people and culture are at the core of our success, which is why diversity in our team’s backgrounds and experiences are paramount. We are an Equal Opportunity Employer and our employees are people with different strengths, experiences, and backgrounds, who strive to make an impact inside and outside of the workplace. Diversity not only includes race and gender identity, but also age, disability status, veteran status, sexual orientation, religion and many other parts of one’s identity. All of our employees' points of view are key to our success, and inclusion is everyone's responsibility.