eCommerce Associate

Vookum; New York (NY); On-site; USD 57,308,160 - 85,962,240; Full time

Job summary

Vookum, a New York City luxury watch dealer, seeks a full-time on-site eCommerce Associate to manage our online store, update product listings, process orders, and respond to customer inquiries in a fast-paced luxury retail environment. You will work with Shopify, WooCommerce, and marketplaces like eBay, crafting compelling copy and maintaining a flawless product catalog.

A degree in business or marketing is preferred, and prior luxury retail experience is a plus.

Qualifications

• Experience managing an online store and product catalog.
• Ability to write compelling product descriptions.
• Excellent attention to detail and customer service mindset.
• Bachelor's degree or equivalent experience preferred.

Responsibilities

• Update product listings and pricing across platforms.
• Process online orders and manage inquiries.
• Coordinate with marketing to optimize product content.
• Maintain accurate inventory and product data.

Skills

Copywriting

Time management

Organizational skills

Education

Bachelor's degree in Business/Marketing or related field

Tools

Shopify

WooCommerce

eBay listings

Job description

Location: On-site (Diamond District, Manhattan)

Compensation: $20-30/hour (based on experience)

Schedule: Full-Time

About Vookum

Vookum is a leading New York City-based luxury watch dealer and content creator, dedicated to offering high-quality timepieces and impeccable customer service. Vookum provides competitive pricing for luxury watch brands such as Rolex, Patek Philippe, Audemars Piguet, Cartier, Omega, Tudor, and more. With a robust online presence across platforms like TikTok (@vookum), Instagram (@vookum), and YouTube (@vookummedia), we aim for transparency in the secondary watch market. We take pride in maintaining trust and excellence in the luxury retail industry, ensuring an exceptional shopping experience for every customer.

Role Description

We are seeking a full-time eCommerce Associate to join our team on-site in New York, NY. The eCommerce Associate will manage our online store, oversee the product catalog, and ensure excellent customer experiences. Responsibilities include updating product listings, processing online orders, and managing customer inquiries. The position offers an opportunity to work in a fast-paced retail environment within the luxury market.

Qualifications

• Experience with Shopify, WooCommerce, or other CMS platforms.
• Experience with listing on eBay or similar online marketplaces.
• Ability to write copy for online listings.
• Strong attention to detail, time management, and organizational skills.
• Prior experience in luxury retail is a plus.
• Knowledge of luxury timepieces is a plus.
• Bachelor's degree in Business, Marketing, or related field, or equivalent experience preferred.