ECO Store Manager

Goodwill of south central Ohio; Chillicothe (OH); On-site; USD 65,000 - 95,000; Full time

Job summary

Goodwill of south central Ohio is seeking an experienced E-Commerce Manager to lead online sales operations, optimize the digital marketplace, and oversee end-to-end supply chain activities across multiple channels.

You will drive procurement, inventory control, logistics coordination with 3PLs, and customer experience improvements, while building a high-performance team in a fast-paced environment focused on operational excellence.

Qualifications

• Experience leading logistics/fulfillment teams in a fast-paced environment.
• Strong organizational and multitasking abilities are essential.
• Proficiency with Microsoft Office; familiarity with materials management software is a plus.

Responsibilities

• Develop and implement e-commerce strategies to grow online sales and market share.
• Oversee end-to-end supply chain processes including procurement and category management.
• Manage inventory and warehouse operations to optimize stock levels.
• Coordinate with logistics providers and 3PL partners for timely delivery.
• Improve order fulfillment processes, picking, packing and shipping.
• Monitor analytics to forecast demand and inform procurement decisions.
• Ensure regulatory compliance for trade and warehouse safety.
• Lead a team of logistics professionals in warehouse operations and dispatch.
• Optimize packaging strategies for cost-effective shipping.

Skills

Microsoft Office

Materials management software

Team leadership

Organizational skills

Job description

Job SummaryWe are seeking a dynamic and results-driven E-Commerce Manager to lead our online sales operations and optimize our digital marketplace presence. In this pivotal role, you will oversee all aspects of e-commerce activities, including supply chain coordination, inventory control, logistics management, and customer experience enhancement. Your energetic leadership will drive growth, streamline processes, and ensure seamless order fulfillment across multiple channels. The ideal candidate is passionate about e-commerce, possesses strong technical proficiency, and thrives in a fast-paced environment committed to operational excellence.DutiesDevelop and execute comprehensive e-commerce strategies to increase online sales and market share.Manage end-to-end supply chain processes, including procurement, sourcing, and category management to ensure product availability.Oversee inventory management systems and warehouse operations to maintain optimal stock levels and reduce excess inventory.Coordinate with logistics providers, including freight carriers, 3PL partners, and transportation management systems to ensure timely delivery and shipping logistics compliance.Implement process improvements in order fulfillment, shipping & receiving, picking & packing, and materials handling to boost efficiency.Monitor supply chain analytics and data analysis tools to identify trends, forecast demand, and inform procurement decisions.Ensure regulatory compliance with international trade regulations, transportation safety regulations, and warehouse safety standards.Lead a team of logistics professionals in warehouse management system operations, dispatching, fleet management, and warehouse experience initiatives.Optimize packaging strategies and materials handling procedures for cost-effective shipping logistics.Maintain excellent customer service standards by ensuring accurate order processing and prompt issue resolution.ExperienceTechnical proficiency in Microsoft Office suite; experience with materials management software is a plus.Experience managing teams in a fast-paced environment with a focus on operational efficiency and customer satisfaction.Strong organizational skills with the ability to coordinate multiple projects simultaneously while maintaining attention to detail in shipping & receiving operations.Join us as an E-Commerce Manager to lead innovative logistics solutions that power our digital marketplace! Bring your passion for supply chain excellence, technical expertise, and leadership skills to create a seamless shopping experience for customers worldwide!