ECMC Family Support Specialist (part-time) - Hampden County

Paycom - ATS; Northampton (MA); Hybrid; USD 28,000 - 40,000; Part time

Job summary

Paycom - ATS seeks an ECMHC Family Support Specialist to connect with families, coordinate services, and navigate community resources in a hybrid, part-time role across Western Massachusetts.

You will build trusting relationships, work with providers and parents, and help families access critical supports while fostering inclusive environments and flexible scheduling.

Qualifications

• Degree required: Associate’s in ECMH/child dev/education or equivalent.
• Valid driver’s license and access to reliable vehicle for travel.
• Strong understanding of early child development and family support.

Responsibilities

• Build authentic relationships with families receiving ECMHC services.
• Collaborate with ECMHC consultants, early education providers, and parents.
• Help access community supports (schools, housing, WIC, health services).
• Support inclusive, welcoming environments across centers, homes, and sites.
• Navigate multiple settings in a flexible, hybrid delivery model.

Skills

Independent work

Team collaboration

Organizational skills

Prioritization

Dependability

Travel readiness

Lifting 30 lbs

Education

Associate’s degree in ECMH/ED/Child Dev

Job description

Helping Families with Young Children: ECMHC Family Support SpecialistWhat You Will DoBuild Authentic Relationships: Connect directly with families receiving Early Childhood Mental Health Consultation (ECMHC) services, building trusting, strengths-based working relationships.Collaborate for Success: Partner with ECMHC Consultants, early education and care providers, and parents to help implement, monitor, and adjust individualized success plans.Bridge Essential Resources: Help families navigate, identify, and access critical community supports—including public school referrals, housing assistance, WIC, DTA, mental health services, after-school care, and summer programs.Foster Inclusive Environments: Assist in cultivating welcoming team dynamics where families and early education and care providers feel comfortable, supported, and valued.Flexible Delivery: Work in a dynamic hybrid environment across childcare centers, family homes, community locations, and remote settings.What We're Looking ForWe are seeking empathetic, community-minded individuals who understand the realities of raising a young child. As someone with lived experience as a parent or caregiver, you know firsthand how vital a strong support network is. You excel at working collaboratively, listening without judgment, and empowering families to advocate for their children’s growth and well-being. This is a part-time position (25 hours/week) based in Hampden County.Minimum QualificationsDegree: Associate’s degree in Early Childhood Mental Health, Early Childhood Development and/or Education, or a related field (equivalent combinations of education, training, and experience are welcomed and encouraged to apply).Licensure: Valid driver’s license and access to a reliable vehicle for regional travel.Expertise: Strong understanding of early child development, strengths-based approaches, and effective team communication.Experience (Highly Preferred): Lived experience as a parent or primary caregiver of a young child who attended an early education and care program, combined with professional experience working with young children and families.Key Skills: Ability to work independently and collaboratively, strong organizational and prioritization skills, dependability, and physical stamina to travel across regions and lift up to 30 lbs.Preferred ExperienceKnowledge of family systems, trauma-informed care practices, and culturally responsive approaches.Terms of EmploymentSchedule: Part-time (25 hours/week). Offers a hybrid, flexible work setup including occasional scheduled evening meetings or professional development events.Critical Need / Openings: We currently have multiple openings for this position available across Western Massachusetts. This position is based in:Hampden County: 25 hours per weekSalary Range: $25.00 per hourBenefits: Eligible for agency benefits per CES policy for individuals working over 20 hours per week.CES is an equal opportunity employer and is particularly interested in candidates from a diverse range of cultural, ethnic, and racial backgrounds. We are especially interested in candidates whose backgrounds are well-suited to understanding and addressing the needs of the diverse student population we serve.