ECM Case Manager

JCI Empresarios La Paz; San Jose (CA); On-site; USD 34,000 - 39,000; Full time

Job summary

AACI in San Jose, CA is seeking an ECM Case Manager to support diverse populations with complex medical and social needs. The role emphasizes outreach, enrollment into ECM, assessments, and care planning.

You will coordinate with multidisciplinary teams, document clinical notes, and connect members with healthcare resources and housing support. On-site position in San Jose with a focus on Medi-Cal members.

Qualifications

• 1+ year of case management or related experience.
• Experience with multiple populations of focus.
• Medical/clinical documentation experience.
• Care coordination experience.
• Familiarity with housing and community resources.
• Ability to work effectively with multidisciplinary teams.

Responsibilities

• Outreach to enroll eligible Medi-Cal members into ECM.
• Complete assessments and develop individualized care plans.
• Coordinate with multidisciplinary clinical teams.
• Connect members to healthcare and community resources.

Skills

Experience with multiple populations

Care coordination

Medical/clinical documentation

Education

4-Year Degree

Job description

Nonprofit

Details

Full Time

September 28, 2026

4-Year Degree Required

Mid-level

USD $25 - $28.50 / hour

Children & Youth, Family, Health & Medicine, Mental Health, Seniors & Retirement

AACI is looking for an ECM Case Manager with experience supporting multiple Populations of Focus (POFs) and coordinating care for members with complex medical, behavioral health, housing, and social needs. We're especially interested in candidates whose experience extends across different high-risk populations rather than being limited to one area of case management.

Your Experience May Include Working With Populations Experiencing

• Complex medical and behavioral health needs
• Housing instability or homelessness
• Frequent healthcare or emergency-service utilization
• Significant barriers to accessing ongoing healthcare
• Multiple social determinants impacting their health and stability

Strong candidates will also have experience with medical/clinical notes, care plans, assessments, and maintaining detailed clinical documentation.

In this position, you'll conduct outreach, enroll eligible Medi-Cal members into ECM, complete assessments, develop individualized care plans, coordinate with multidisciplinary clinical teams, and connect members to healthcare and community resources.

We're Looking For

• 1+ year of case management or related experience
• Experience with multiple populations of focus
• Medical/clinical documentation experience
• Care coordination experience
• Familiarity with housing and community resources
• Ability to work effectively with multidisciplinary teams

Location

On-site, Work must be performed in or near San Jose, CA

AACI- San Jose, California

2400 Moorpark Ave, San Jose, CA 95128, USA