ECHO Front Desk

Gulf Coast Hotel Management Inc; Dallas, Plano, Frisco (TX, TX, TX); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Health Insurance

Vision Insurance

Dental Insurance

401(k) Match

Paid Time Off

Holidays Pay

Employee Assistance Program

Job summary

Gulf Coast Hotel Management, Inc. is seeking a Front Desk Associate for the ECHO Suites Dallas Plano Frisco location (Plano/Frisco area).

The Front Desk Associate will greet guests, handle check-ins/outs, manage reservations, and address guest concerns with a focus on service excellence. The ideal candidate will have strong communication skills, a positive attitude, and a commitment to honesty and integrity in all guest interactions.

Qualifications

• Excellent communication skills required across guest interactions.
• Positive attitude and friendly demeanor essential for guest satisfaction.
• Honesty and integrity must guide all hotel interactions.
• Prior hospitality front desk or customer service experience is a plus.

Responsibilities

• Check guests in and out with a courteous, efficient approach.
• Manage reservations, room changes, and special requests.
• Resolve guest issues and coordinate with other hotel departments.

Skills

Communication skills

Positive attitude

Honesty and integrity

Customer service

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

ECHO Front Desk

Full Time or Part Time Clerical ECHO Suites Dallas Plano Frisco, Plano, TX, US

Hotel Front Desk Associate

The Front Desk Associate is a team member of the ECHO Suites Extended Stay by Wyndham Dallas Plano Frisco location. This is a new, fast-growing extended stay brand and in a prime location.

In addition to being part of a new and growing brand, Gulf Coast Hotel Management, Inc. is a dynamic, growing, and evolving employer. Even though our hotels are primarily places to work and earn a living, Gulf Coast offers more than that! We provide a friendly atmosphere where you can work, grow and advance in a supportive environment. We care about our team, and we’re committed to supporting our Associates.

The Front Desk Associate is the face of the hotel. In this role you will be responsible for providing outstanding customer service to all hotel guests, checking guests in and out of the hotel, managing reservations, and resolving any guest issues that arise. The ideal candidate will have excellent communication skills, a positive attitude, and a strong dedication to providing the highest level of service. Honesty and integrity must be paramount in all that you do.

What We Offer

• Health, Vision, and Dental Insurance for Full Time Associates
• 401(k) with Employer Match for all Associates
• Paid time off for ALL Associates per Associate Guide
• Company pays six holidays for Full Time Associates
• Time and half for hours worked on designated holidays for all Associates.
• Employee Assistance Program for Associates and household members