EC Dispatcher

Interview Now; Bridgeport (WV); On-site; USD 28,000 - 41,000; Full time

Job summary

The Entry-Level EC Dispatcher at Octane Environmental coordinates daily field operations, ensuring safe, on-time movement of crews and equipment across multiple states from the Octane Office.

You will serve as the communication hub between field crews, supervisors and the back office, receiving, dispatching, and routing work orders while maintaining detailed records. This role requires calm under pressure and quick, informed decision-making.

Qualifications

• 2–3 years of dispatch experience in oil & gas or industrial sectors.
• Strong ability to manage multiple resources and timelines.
• Excellent communication between field and office.
• Proficient with Microsoft Office and able to learn dispatch software.
• Calm under pressure and quick decision-making.

Responsibilities

• Coordinate the daily movement of crews, equipment, and materials across various divisions to ensure timely project execution.
• Serve as the primary communication hub between field crews, supervisors, and the back office to facilitate smooth operations.
• Receive, dispatch, and route work orders efficiently through established workflows, ensuring accuracy and timeliness.
• Maintain detailed daily records of crew assignments, job statuses, equipment usage, and materials inventory.
• Collaborate with supervisors and crew leaders to plan for next-day needs and adapt schedules based on changing job conditions.
• Resolve scheduling conflicts, equipment shortages, and crew availability issues promptly to minimize operational disruptions.
• Respond to real-time field conditions, adjusting resource allocation to meet project demands and safety standards.

Skills

Dispatching heavy equipment

Multitasking

Effective communicator

Microsoft Office

Discretion under pressure

Tools

Dispatch software

Job description

The Entry-Level EC Dispatcher plays a vital role in coordinating daily field operations within the oil and gas industry, ensuring efficient movement of crews and equipment across multiple states. This position directly impacts operational safety, productivity, and customer satisfaction by making real-time decisions and maintaining seamless communication between field teams and the back office.

Key Responsibilities

• Coordinate the daily movement of crews, equipment, and materials across various divisions to ensure timely project execution
• Serve as the primary communication hub between field crews, supervisors, and the back office to facilitate smooth operations
• Receive, dispatch, and route work orders efficiently through established workflows, ensuring accuracy and timeliness
• Maintain detailed daily records of crew assignments, job statuses, equipment usage, and materials inventory
• Collaborate with supervisors and crew leaders to plan for next-day needs and adapt schedules based on changing job conditions
• Resolve scheduling conflicts, equipment shortages, and crew availability issues promptly to minimize operational disruptions
• Respond to real-time field conditions, adjusting resource allocation to meet project demands and safety standards

Required Qualifications

• 2-3 years of experience in dispatching heavy equipment, crews, or field operators within the oil & gas or industrial sectors
• Proven ability to manage multiple resources, jobs, and timelines simultaneously with strong organizational skills
• Excellent communication skills to ensure clear, effective coordination between field teams and office personnel
• Proficiency in Microsoft Office applications and a demonstrated ability to learn dispatch or scheduling software
• Ability to remain calm under pressure and make informed decisions quickly in dynamic environments

Preferred Qualifications

• Experience working with DOT drivers or in safety-sensitive operational environments
• Background in oil & gas, construction, or industrial field operations
• Track record of successfully managing multi-crew projects and maintaining detailed operational records
• Self-motivated with a proactive approach to identifying and resolving operational issues

Salary: Hourly Rate based on Experience

Work Authorization: Must be authorized to work in the U.S. and hold a valid driver's license.

Travel: No Travel Required (Work from Octane Office)

About Octane Environmental

Company Overview

Octane Environmental LLC (Octane) delivers integrated field services across containment systems, tank solutions and industrial cleaning applications and throughout the full project lifecycle. From site preparation and system installation to ongoing maintenance, operational support and safety and rescue services, the company helps keep energy, industrial, environmental and selected municipal infrastructure operations running safely and efficiently. Octane serves the industries below with the range of services below.

Industries Served

• Oil & Gas (Upstream, Midstream and Facilities)
• Renewable Energy (RNG/Biogas)
• Industrial and Manufacturing
• Environmental
• Municipal and Commercial Infrastructure

Services

• Containment & Infrastructure Systems (Liner systems, secondary containment, steel wall and site protection solutions for drilling, production, and industrial operations.)
• Tanks & Fluid Management (Fully assembled, internally lined tank systems with installation, integration, and maintenance support.)
• Industrial & Environmental Services (Vacuum, cleaning, solids processing, and dewatering services supporting critical operations.)
• Safety & Rescue Services (Standby rescue, confined space support, and safety oversight for high-risk environments.)
• Field Services & Site Support (Skilled crews, operators, and logistics support for construction, installation, and field operations.)
• Specialty Services (Bespoke or custom services that complement the above.)

Mission

• Protect. Solve. Deliver. Improve.
• Octane Environmental protects people, the environment and our clients' operations by delivering safe, innovative, high-quality and reliable services and outcomes in demanding environments.
• We bring experienced professionals, technical expertise, disciplined execution, and an unwavering commitment to safety and integrity to every project - solving complex problems, minimizing risk and downtime, and delivering results our clients can trust.
• We accomplish our mission by:

Delivering excellence. We develop and deliver our full spectrum of services to clients safely, reliably, efficiently and with highest quality.

Growing our people and capabilities. We continuously develop our employees, strengthen our capabilities, and communicate with our stakeholders, in safety and with excellence, integrity and respect.

Operating with integrity and purpose. We conduct our business and interact with our clients, colleagues, communities and environment with integrity, while pursuing environmental improvement and sustainability.

Strengthening our communities. We serve and are responsible, productive, engaged members of the communities where we live and work.

Culture

Octane Environmental company culture can be summed up as "Doing the Right Thing." As Octane's Code of Conduct and Business Ethics states, "a company's reputation for integrity is its most valuable asset and is directly related to the conduct of its officers and employees." When in doubt, each employee should prioritize "doing the right or ethical thing," and doing it well. Examples include but are not limited to:

• Being honest in all actions and communication
• Building and maintaining trust with colleagues and clients
• Observing the Golden Rule ("Treat others as you wish to be treated") in dealing with colleagues, supervisors, direct-reports and clients (be willing to help; don't wait to be asked to help)
• Completing a task so that it is done thoroughly and correctly
• Complying with Octane's, regulators' and our clients' policies, rules, requirements and all laws
• Raising one's hand/ seeking help/ asking questions sooner rather than later
• Addressing problems - or issues of risk or concern - with one's manager or HR
• Communicating status, questions, challenges earlier rather than later
• Respecting the property, time, personal boundaries and priorities of others
• Collaborating with your colleagues to achieve mutual goals
• Arriving early to be on time
• Committing to self-improvement (completing the certification courses, seeking information on self-improvement for required tasks)
• Observing and complying with all the requirements and policies in Octane's Code of Conduct and Business Ethics and the Octane DOT and NON-DOT Drug and Alcohol Plan and Policies.

Our Values

As a company and as individuals, Octane commits to observing, upholding and continuously implementing these core values so that we are constantly building trust and credibility:

• Safety: - On the job and while preparing for the job (getting good sleep, adhering to the company's drug and alcohol policies)- Traveling to and from work sites- While operating and handling equipment- Wearing and adhering to the correct and proper use of PPE- While interacting with all client and Octane personnel* Integrity, including- Honesty in all interactions, internal and external- Open and proactive communication with each other, our clients, our stakeholders, our regulators and our communities- Compliance with the letter and spirit of Octane's and our clients' policies, rules, requirements- Adherence to and compliance with all ethical standards, laws and regulations- Recording time, expenditures and tasks honestly- Operating and executing so that our colleagues and clients trust us. Octane's people do not exploit situations or services for personal or private financial or in-kind gain.
• Excellence, including- Performing each task with the highest standards, thoroughness and efficiency- Committing to and delivering the highest quality in all tasks and services great and small, for each other and our clients- Being accountable for upholding our commitments and taking responsibility for our actions, individual and corporate- Thinking to anticipate the next step or need, proactively considering issues and seeking guidance, maintaining a risk-averting mindset
• Environmental sustainability, which means Octane commits to preserving, improving and sustaining the natural and physical environments of our work sites.
• Collaboration and cooperation with each other and with on-site clients to achieve the goals set forth in each task or project.

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