Early Learning Supervisor

Community Action Partnership (CAP) of Lancaster County; Lancaster (Lancaster County); On-site; USD 60,000 - 80,000; Full time

Job summary

Community Action Partnership of Lancaster County seeks an Early Learning Supervisor to lead program compliance, staffing, and client services across Thrive to Five sites. You’ll supervise staff, manage HR issues, and collaborate with leadership to align operations with licensing and funding requirements.

The role emphasizes high-quality teaching culture, professional development, and strong customer service, with travel up to 10% to CAP sites and community partnerships.

Qualifications

• Bachelor’s degree in Early Childhood Education or a related field; Master’s preferred.
• 3 years experience as a Center Based Director.
• Experience with federal and state ECE regulations.

Responsibilities

• Ensure program compliance at site level and respond to regulatory concerns.
• Provide reflective supervision to staff and support leadership decisions.
• Support enrollment, transitions, and customer service for families.

Skills

Leadership traits

English communication

Time management

Organizational skills

Problem solving

Interpersonal service

Cultural awareness

Delegation

Presentation skills

Judgment/initiative

Education

Bachelor’s degree in Early Childhood Education

Master’s degree in related field (preferred)

Tools

Microsoft Office

Outlook

Online databases

Assessment systems

e-learning

Job description

Job Summary:The Early Learning Supervisor is part of the Thrive to Five leadership team that provides supervision, support and management in carrying out the vision and compliance of all early childhood service models. Efforts focus on program compliance sites and program specific, high performing culture for teaching, client customer service, organization alignment and leadership.Duties/Responsibilities:Function 1: Program Compliance at Site LevelResponsible and manages direct line staff are knowledgeable and skilled in implementing regulations and programming requirements of all active funding streamsSupports program leadership in review of Thrive to Five policies and proceduresContinues to learn about current research directly related to early learningStays abreast of changes with regulatory agencies and both federal and state grantsTracks and maintains direct line staff implementation of the accountability calendarConducts on-going site visits to ensure program complianceResponsible to work with program cabinets to respond to informal and formal concerns of non-compliance with regulatory agencies, as well as federal and state fundersFunction 2: High Performing Culture for Teaching & LearningProvides leadership and manages adequate staffing to meet classroom needsProvides leadership and appropriate response to any HR related personnel issuesCommunicates and supports as needed with cabinet leadership that may affect licensing and or good standing of any federal or state fundsIdentifies and supports to identify professional development needs of their teamFunction 3: Client/Customer ServiceProvides ongoing support to ensure strong customer serviceSupports direct line staff in managing customer grievance in a timely, effective mannerReports to the director of education operations and client concerns or grievances that may affect licensing or federal/state grantsCollaborate with the managers and direct line staff to ensure strong enrollment and effective transitions of children receiving serviceResponsible for implication of fee for service clients per DHS and ELRC regulations (Early Learning Centers only)Function 4: Organization AlignmentCollaborate with leadership and direct line staff to endure alignment, congruence and clarity of program operationsCollaborates with managers, colleagues and direct line staff to further our purpose and identityResponsible for effectively communicating systems of feedback to the direct line staff for implementationFunction 5: Leadership & Collaboration:Collaborate with program leadership and staff to ensure program alignment and continuityAssist in reviewing and refining program policies and proceduresProvide reflective supervision to promote staff growth and professional learningManage payroll processing and review timecards and mileage submissionsMaintain partnerships with schools and community organizationsSupport reporting, grant applications, and continuous quality improvement projects*Performs other related duties assigned, including classroom coverage.Required Skills/Abilities:Strong commitment to CAP leadership traits: justice, collaboration, compassion, and excellence.Excellent English communication skills, both verbal and written.Good reading comprehension for performance standards and program guidance.Effective group presentation skills.Excellent interpersonal service skills.Strong organizational skills and attention to detail.Excellent time management skills with a proven ability to meet deadlines.Strong analytical and problem-solving skills.Ability to prioritize tasks and delegate them when appropriate.Respect for cultural differences.Proficient with Microsoft Office, Outlook, online databases, assessment systems, and e-learning.Ability to work independently, take initiative, and exercise judgment.Flexible working hours and able to attend night and out-of-town meetings.Positive recommendation from previous employer/supervisor.PA Act 33 and 34 certifiable, FBI clearances, NSOR clearances.Valid driver's license and vehicle for travel to CAP sites and professional development.*Travel Requirements: Up to 10% of total work time.Education and Experience:Required:Bachelor’s degree in Early Childhood Education (ECE) or a related field3 years of experience as a Center Based Director.Experience using adult learning principles and training adults.Experience with federal and state ECE regulations.Preferred:Master’s degree in Early Childhood Education, Social Work, School Administration, or related field.Work Environment and Physical Requirements:The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.Ability to travel throughout the county to classrooms, homes, partnership meetings, trainings, and conferences.Ability to lift 25 lb. and move 50 lb. with the assistance of a wheeled cartReasonably close and distant visual acuity to conduct classroom and program observationsAbility to navigate a classroom or home environment: sit in close proximity to children, participate in activitiesAbility to sit for periods of time in meetings or to workStatement of Commitment to AccountabilityCommunity Action Partnership of Lancaster County is committed to providing and maintaining a culture of accountability at every site, every day, and in every word, action, and program delivered by each employee.Equal Employment OpportunityCAP provides equal employment opportunities to all qualified individuals without regard to race, gender, disability, ethnicity, religion, sexual orientation, national origin, age, citizenship, veteran status or genetic information.Americans with Disabilities ActApplicants as well as employees who are or become disabled must be able to perform the essential duties and responsibilities either unaided or with reasonable accommodation. The agency shall determine reasonable accommodation on a case-by-case basis in accordance with applicable law.As an employer, CAP complies with the Pregnancy Workers Fairness Act (PWFA) and follows the applicable procedures ensuring employees are provided with the rights, protections, and reasonable accommodation required by law.