Early Learning Community Safety Liaison

Wu Yee Children's Services; San Francisco (CA); On-site; USD 32,000 - 48,000; Full time

Benefits offered by this job

Full health, dental & vision coverage

Paid holidays & vacation

Professional development opportunities

Job summary

Wu Yee Children’s Services seeks an Early Learning Community Liaison to connect children, families, programs, and community resources. The role emphasizes trauma-informed, relationship-based practices to maintain safe learning environments and respond to emergencies with de-escalation and partnerships.

You will support safety, family engagement, and community partnerships while connecting families to essential services and overdose preparedness within the agency’s protocols.

Qualifications

• Proficiency in reading, writing, and speaking English.
• Knowledge of trauma-responsive practices, de-escalation, emergency preparedness, and community safety.
• Experience in early childhood education, family support, or community engagement.

Responsibilities

• Maintain routine site safety assessments and address facility concerns.
• Support licensing compliance and emergency preparedness across locations.
• Develop site emergency plans, conduct drills, and maintain supplies.
• Utilize trauma-responsive de-escalation strategies with staff, families, and community.
• Maintain records of safety concerns, incidents, and community activities.
• Identify community needs and collaborate on solutions supporting children and families.

Skills

Communication

Trauma-informed

Crisis de-escalation

Emergency preparedness

Community engagement

Case management

Bilingual English/Spanish

Education

High school education

12 ECE units within 1 year

Job description

Wu Yee Children’s Services believes nothing is more essential than excellent child care and education for all our children, right from the start. Every day we partner with parents, as well as countless individuals and organizations across San Francisco, to provide a network that strengthens and connects a diverse, resilient community around our children. The Early Learning Community Liaison supports safe, welcoming, and responsive early learning environments by connecting children, families, early learning programs, and community resources. Using a trauma-responsive and relationship-based approach, this role supports facility and neighborhood safety, emergency preparedness, crisis prevention and de-escalation, family engagement, and community partnerships. The Early Learning Community Liaison also connects families to essential services and supports overdose response preparedness, including Narcan administration, to help ensure programs remain safe, accessible, and responsive to the needs of the communities they serve.

Location:

San Francisco Ca Req #

Language

English & Spanish

Responsibilities

• Community Safety & Neighborhood Engagement
• Monitor neighborhood conditions that may impact children, families, and staff, including homelessness, substance use, mental health crises, public safety concerns, and environmental hazards.
• Build relationships with community organizations, outreach teams, public health agencies, and local partners to promote safe and accessible early learning environments.

Facility & Safety Coordination

• Conduct routine site safety assessments, identify facility-related concerns, and coordinate with internal teams and external partners to address maintenance, environmental, and safety issues.
• Support licensing compliance and emergency preparedness efforts across program locations.

Emergency Preparedness & Response

• Assist in the development and implementation of site-specific emergency plans, conduct safety drills, maintain emergency supplies, and provide support during emergencies to ensure the safety and well-being of children, families, and staff.

Crisis Prevention & De-escalation:

• Utilize trauma-responsive de-escalation strategies to support staff, families, and community members experiencing crisis situations.
• Assess situations and coordinate with emergency responders, mobile crisis teams, or community-based service providers when appropriate.

Community Health Response:

• Maintain training in overdose recognition and response, including Narcan administration, and support implementation of agency protocols related to overdose prevention, emergency response, and community health and safety.

Data Collection:

• Maintain accurate records of safety concerns, incidents, referrals, and community activities.

Community-Based Problem Solving:

• Identify emerging community needs and collaborate with internal and external partners to develop solutions that support children, families, and program operations.

Transportation & Access Support:

• Address barriers that impact family access to services and early learning programs, including transportation, neighborhood safety concerns, and resource navigation.

Required Knowledge, Experience & Skills

Education:

• High school education
• The ability to get 12 ECE units within one (1) year of employment

Experience:

• Experience working in early childhood education, family support, community engagement, or a related field.

Knowledge/Skills:

• Proficiency in reading, writing, and speaking English to effectively communicate with staff and clients.
• Knowledge of trauma-responsive practices, de-escalation techniques, emergency preparedness, and community safety.
• Knowledge of community resources and support systems serving children and families.
• Ability to respond calmly and effectively in crisis situations and diverse community settings.

Core Competencies:

• Mission Alignment & Service Orientation
• Demonstrates commitment to Wu Yee Children's Services' mission and provides responsive, respectful service to children, families, colleagues, and community partners. Cultural Humility, Diversity & Inclusion
• Works effectively with people from diverse backgrounds, recognizes different perspectives, and contributes to an equitable and inclusive environment.
• Effectively engages with diverse populations and limited English speakers to ensure accessible communication and equitable access to Early Learning programs.

Community Partnerships

• Builds strong relationships with families, community partners, and public agencies.

Safety & Crisiss Response

• Responds effectively to emergencies, safety concerns, and crisis situations.

Problem Solving

• Demonstrates adaptability, sound judgment, and initiative in dynamic environments.

Physical and Cognitive Demands

Note on Essential Functions: Wu Yee Children’s Services is committed to diversity and inclusion; reasonable accommodations will be made to enable individuals with disabilities to perform these essential functions.

Physical Demands:

• Field Travel & Vehicle Operations: Frequently travel via personal/company vehicle or public transit to conduct home visits, attend court/agency hearings, and meet families across diverse neighborhoods in San Francisco. Must be able to driver/transit operate safely in varied traffic and weather conditions.
• Residential & Environmental Mobility: Constantly navigate non-standard, varied home environments, including ascending/descending multiple flights of stairs, walking on uneven terrain, and working in constrained residential or community spaces. Vision Capabilities: Frequently require strong visual acuity, depth perception, and peripheral vision to monitor child/family environments, assess home safety conditions, review case files, and safely drive or navigate urban areas.
• Fine Motor Skills & Finger Dexterity: Frequently use hands, wrists, and fingers to complete electronic intake forms, handle case files, operate mobile devices/tablets, assemble emergency supply packages, and process documentation on-site.
• Lifting & Transporting Supplies: Frequently lift, carry, and transport family support supplies, food boxes, emergency relief packages, and mobile office equipment weighing up to 30 lbs, and occasionally up to 50 lbs.

Cognitive & Mental Demands

• Crisis Management & Rapid Assessment: High mental acuity to assess home environments, identify child safety or family stability risks, and execute rapid crisis intervention or de-escalation strategies as needed.
• Field Autonomy & Judgment: Ability to work independently in the field, exercise sound judgment regarding personal safety, navigate complex social service systems, and make ethical decisions without immediate, direct supervision.
• Trauma-Informed Relationship Building: Exceptional empathetic listening, cultural humility, and emotional endurance to build trust with families navigating system-involvement, poverty, housing instability, or trauma.
• Case Management & Organization: Strong analytical, planning, and organizational skills to maintain detailed, timely case notes, track multi-family service plans, meet reporting deadlines, and manage competing crisis priorities.
• Communication & Advocacy: Excellent verbal and written communication skills to advocate fiercely for families with external agencies (e.g., housing authorities, medical providers, legal services) and effectively convey critical updates to internal care teams.

Compensation And Benefits

• The pay range for this position is $23.26 - $34.98. A new hire generally starts between $23.26 and $29.08 The final salary offer will be determined after reviewing relevant factors, including but not limited to skills sets, relevant experience, internal equity, and other business and organizational needs.
• Fully paid employee health, dental, and vision.
• 14 holidays, 15 days' vacation and paid sick leave
• Employee child care slots at reduced tuition on an as-available basis.
• Lots of opportunities for advancement across the organization.
• Extensive paid training and professional development.

WU YEE CHILDREN’S SERVICES IS AN EQUAL OPPORTUNITY EMPLOYER.

Wu Yee Children’s Services conforms to all the laws, statutes, and regulations concerning Equal Employment Opportunities and Affirmative Action. We promote diversity and urge women, minorities, individuals with disabilities and veterans to apply to all of our job openings. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records to apply for any open position in which they feel qualified. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, national origin, disability status, genetic information and testing, family and medical leave, sexual orientation and gender identity or expression, protected veteran status, or any other characteristic protected by law.