Family Service Specialist (1-year temporary)

Kai Ming Head Start; San Francisco (CA); On-site; USD 60,000 - 75,000; Full time

Job summary

Kai Ming, Inc. in San Francisco seeks a Family Service Specialist (1-year temporary) to support families and coordinate with school districts and community agencies. The role emphasizes outreach, enrollment, and family services within the Head Start program.

The successful candidate will have a BA in a social service field or equivalent case management experience, be comfortable working in a multicultural team, and assist with documentation, referrals, and parent engagement activities.

Qualifications

• BA in Social Service or related field; case management experience acceptable.
• Experience working with low-income families and diverse backgrounds preferred.
• Bilingual Chinese/English preferred.

Responsibilities

• Follow Head Start regulations and performance standards.
• Maintain a child wait list and assist enrollment processes.
• Collaborate with community agencies to support families and children.
• Provide resource materials and support to teachers and staff.
• Translate materials between languages as needed.
• Maintain health and social service records for families.
• Assist with kindergarten transition activities and workshops.
• Conduct screenings and ensure health requirements are met.

Skills

Bilingual Chinese/English

MS Office

Multicultural teamwork

Education

BA in Social Service

Equivalent case management experience

Tools

MS Office

Online database management

Job description

Job Title: Family Service Specialist (1-year temporary)
Organization: Kai Ming, Inc. is a non-profit 501(c)(3) organization that provides free full-day full-year and free full-day part-yea Head Start preschool services to eligible children ages 3-5 years old in San Francisco, CA with funding from Head Start, the California Department of Education, First 5 San Francisco and San Francisco Office of Early Care & Education.
Job: This is a full-time position, 1-year temporary position. The Family Service Specialist is responsible for supporting and providing resource information to eligible families and early care and education providers; serving as a liaison among school districts, community agencies, and families to deliver a strengths-based and family-driven program, policies, and services.
Essential Duties:

• Understands, follows, and adheres to State and Federal Head Start regulations, performance standards and guidelines.
• Maintains a child wait list of eligible applicants greater than number of enrollment opportunities.
• Follows ERSEA plan to conduct outreach, recruitment, and enrollment functions.
• Works collaboratively with community agencies to support the needs of families and children.
• Works collaboratively with teachers, support staff, and community agencies to provide resource materials and support when needed.
• Researches relevant community resources that meet the need of families and shares those resources accordingly with teachers and support staff.
• Maintains contact with service providers regarding family progress.
• Supports families and social service needs, including but not limited to, developmental delays, housing, health insurance, public assistance, hunger, and other community resources and services.
• Assists families with transition to school activities including providing kindergarten transition workshops and registration information.
• Conducts vision, hearing, blood pressure, and/or developmental screening for children, and ensures established dental /medical requirements are met.
• Establishes and maintains accurate health and social service records for each family.
• Prepares and maintains records and reports related to children and families.
• Conducts assessment of family needs and supports families to develop skills needed to achieve their goals.
• Reviews and analyzes reports related to enrollment, health/nutrition, mental health, disability, and family services; evaluates results for referral; provides parents with results and follow-ups.
• Implements Kai Ming Parent Engagement Philosophy and encourages parent involvement on site.
• Assists center parents in organizing monthly center meeting, Policy Committee meeting, and other parent activities.
• Makes presentations at workshops and parent trainings.
• Participates in program review, advisory councils, conferences, staff meetings, trainings, and self-assessments as assigned.
• Organizes work assignments and meets established deadlines.
• Translates oral and written materials from English to a specified foreign language and from a specified foreign language to English.
• Prepares and distributes routine reports, forms, correspondence, and other documents as needed.
• Develop Family Partnership Agreements and track implementation of such agreements.
• Maintain a case load of up to 40 families.
• Other duties as assigned.

Qualifications: Kai Ming, Inc. is seeking an experienced professional with the ability to work harmoniously in a multi-cultural team; with a caring, compassionate approach to working with children and families who can follow through in an organized and systematic fashion with families and service providers while supporting families in achieving their goals.

• BA in Social Service area, (Psychology, Sociology, ECE or related field) or equivalent case management experience;
• Minimum of one year experience working with low-income children and families;
• Bilingual Chinese/English preferred;
• Knowledge of diverse cultural, racial, and ethnic backgrounds.
• Experience in working with low-income families and families with special needs. Experience with Head Start and/or State enrollment process preferred.
• Ability to communicate effectively with children and adults from different cultural and socio-economic backgrounds in oral and written formats.
• Maintain cooperative work relationships with community agencies.
• Work independently with minimal supervision.
• React with flexibility and sensitivity to changing situations and needs.
• Organize and prioritize work.
• Knowledge of office methods, practices and procedures including record keeping and filling.
• Conversant with MS office, online database management, use of standard software applications, and operation of standard office equipment.

Other Requirements:

• Annual Physical exam and TB Clearance
• Criminal Background Clearance
• Child Abuse Index Clearance
• Current certification in CPR and First Aid
• Adherence to the Confidentiality Agreement
• Adherence to the Child Abuse Reporting Mandate
• Duties are performed at one and/or multiple centers.
• May need to work a flexible schedule during evening and weekend hours.
• Valid California Drivers License and own vehicle required as duties include
• Familiarity with San Francisco City and County resources;
• Valid California Driver's license, good driving record (DMV check will be conducted); and proof of automobile insurance as driving a vehicle to attend parent meetings, home visits, and community meetings is required.
• While performing the duties of this job, the employee is regularly required to change position; to sit, stand, walk, climb or balance; to stoop, kneel, crouch or crawl; to bend, twist and reach with hands and arms.
• Adhere to the Kai Ming Code of Conduct and all other internal policies and procedures.
• Accountable for the health, safety and supervision of all children and families.
• COVID-19 vaccination or waiver

Qualifications: Kai Ming, Inc. is seeking an experienced professional with the ability to work harmoniously in a multi-cultural team; with a caring, compassionate approach to working with children and families who can follow through in an organized and systematic fashion with families and service providers while supporting families in achieving their goals.

• BA in Social Service area, (Psychology, Sociology, ECE or related field) or equivalent case management experience;
• Minimum of one year experience working with low-income children and families;
• Knowledge of diverse cultural, racial, and ethnic backgrounds.
• Experience in working with low-income families and families with special needs. Experience with Head Start and/or State enrollment process preferred.
• Ability to communicate effectively with children and adults from different cultural and socio-economic backgrounds in oral and written formats.
• Maintain cooperative work relationships with community agencies.
• Work independently with minimal supervision.
• React with flexibility and sensitivity to changing situations and needs.
• Organize and prioritize work.
• Knowledge of office methods, practices and procedures including record keeping and filling.
• Conversant with MS office, online database management, use of standard software applications, and operation of standard office equipment.

Other Requirements:

• Annual Physical exam and TB Clearance
• Criminal Background Clearance
• Child Abuse Index Clearance
• Current certification in CPR and First Aid
• Adherence to the Confidentiality Agreement
• Adherence to the Child Abuse Reporting Mandate
• Duties are performed at one and/or multiple centers.
• May need to work a flexible schedule during evening and weekend hours.
• Valid California Drivers License and own vehicle required as duties include
• Familiarity with San Francisco City and County resources;
• While performing the duties of this job, the employee is regularly required to change position; to sit, stand, walk, climb or balance; to stoop, kneel, crouch or crawl; to bend, twist and reach with hands and arms.
• Adhere to the Kai Ming Code of Conduct and all other internal policies and procedures.
• Accountable for the health, safety and supervision of all children and families.

COVID-19 Vaccination Requirement: Proof of COVID-19 vaccination record, or waiver
Compensation: Salary will be commensurate with job and skill level. Benefits include health, vision, dental, acupuncture, chiropractic, life insurance, retirement, vacation time, sick leave time and personal time.
Equal Opportunity: Kai Ming promotes Equal Opportunity and strongly encourages women, LGBT, people of color and diverse backgrounds to apply.