Early Careers – Technology Delivery Analyst Intern

Health Care Service Corp.; Richardson (TX); On-site; USD 26,000 - 47,000; Full time

Benefits offered by this job

Health and wellness benefits

401(k) savings plan

Pension plan

Paid time off

Paid parental leave

Disability insurance

Supplemental life insurance

Employee assistance program

Paid holidays

Tuition reimbursement

Job summary

Health Care Service Corporation (HCSC) offers a ten-week paid internship in Richardson, TX. Interns participate in a formal program, work with cross-functional teams, and contribute to projects that support member-focused solutions.

The role emphasizes learning AI tooling and delivering results under guidance from mentors and leaders. Applicants should be pursuing a bachelor’s degree in IT, information systems, cybersecurity, or computer science, with a 3.0 GPA minimum and full-duration

Qualifications

• Pursuing a bachelor’s degree in IT, IS, cybersecurity or CS.
• GPA 3.0/4.0 minimum.
• Full duration availability for 10 weeks.
• Authorization to work in the United States without sponsorship.

Responsibilities

• Participate in the formal internship program and support business objectives.
• Collaborate with cross-functional teams on project work and deliverables.
• Learn and apply AI capabilities within organizational processes and tools.
• Conduct research, analyze data, and develop recommendations for decisions.
• Develop and deliver a final internship presentation to department leadership.

Skills

Analytical skills

Communication

AI tools

Office 365

Team collaboration

Education

Bachelor’s degree in information technology / information systems / cybersecurity / computer science

Job description

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers. Join HCSC and be part of a purpose-driven company that will invest in your professional development.

Job Summary

This ten-week paid internship is located in Richardson, TX.

What Are Your Responsibilities?

Technology Delivery Analyst Interns are responsible for actively participating in HCSC’s formal internship program that leverages your skills, knowledge, and capabilities while providing meaningful experience supporting business objectives and member-focused solutions. Working closely with cross-functional teams such as Information Security, Infrastructure and Product Engineering, the Technology Delivery Analyst Intern will contribute to project work, analyze information, and support the development of solutions that address organizational needs. The Technology Delivery Analyst Intern is responsible for learning and applying specific aspects of the organization's processes, programs, and technologies including emerging Artificial Intelligence (AI) capabilities, while demonstrating increasing independence and ownership of assigned deliverables.

This role will also need to:

• Own components of project work and deliverables with guidance from an assigned mentor and manager.
• Conduct research, analyze data and information, and develop recommendations that inform real business decisions.
• Collaborate with cross-functional teams.
• Support departmental initiatives that improve business outcomes and the member and client experience.
• Develop and deliver a final internship presentation to department leadership covering the project, results, and recommendations.
• Maintain complete confidentiality of company business and comply with HIPAA, Diversity Principles, Corporate Integrity, and applicable compliance policies.

What Do You Need To Be Successful?

Knowledge of schedule tracking, status reporting, and risk and issue management is a plus. Ability to apply AI and Generative AI tools (e.g., Microsoft Copilot) to improve delivery efficiency, such as summarizing meetings, drafting status updates, analyzing project data, and automating repetitive tasks is a strong plus. Ability to help identify and evaluate AI use cases that can streamline Tech Delivery processes and share findings and recommendations with the team is a strong plus. Prior related technical internship or work experience is a plus. Volunteerism or leadership experience is a plus. Involvement in IT related associations/organizations or participation in relevant technical competitions (e.g., hackathons, AI/ML or cybersecurity challenges) is a plus. Interest in Information Security, Infrastructure (cloud, network, endpoint) and/or Product Engineering is a strong plus. Eagerness to learn, grow and contribute. Demonstrated interpersonal skills including clear and concise verbal and written communication. Strong analytical and problem-solving skills. Results-oriented with a continuous improvement mindset and an ability to grasp new and unfamiliar concepts. Strong organizational and multi-tasking skills with the ability to prioritize and support multiple projects. Practical, developed PC skills, especially Office 365 and virtual team collaboration tools (MS Teams, SharePoint, etc.).

What Are the Requirements You Must Meet?

Currently pursuing a bachelor’s degree; rising senior with a major in information technology, information systems, cybersecurity, project management or computer science. Other majors may be considered. Graduation date between December 2027 and June 2028. Minimum cumulative GPA of 3.0/4.0. Available for the full duration of the 10-week program. Unrestricted authorization to work in the United States; sponsorship is not available for this role.

What Does the Internship Program Entail?

• Formal Intern Orientation to build business and industry acumen.
• Challenging real-world hands-on projects
• Weekly networking opportunities among interns and company leaders
• Professional development workshops
• Volunteer activities

Pay Transparency Statement

At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work.

• Health and wellness benefits
• 401(k) savings plan
• Pension plan
• Paid time off
• Paid parental leave
• Disability insurance
• Supplemental life insurance
• Employee assistance program
• Paid holidays
• Tuition reimbursement
• Other incentives

Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards. The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan. Flex employees are expected to be in the office a minimum of three days a week. Management will have discretion to modify an employee's weekly schedule for exigent circumstances.

HCSC Employment Statement

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics. We are a drug-free and smoke-free workplace. Employment may be contingent upon successful completion of drug screening in accordance with applicable law.

Base Pay Range

Base Pay Range $19.13 - $34.17. Exact compensation may vary based on skills, experience, and location.

For more than 80 years, HCSC has been dedicated to expanding access to high-quality, cost-effective health care and equipping our members with information and tools to make the best health care decisions for themselves and their families.

As an industry leader, HCSC also has been helping to make the health care system work better for all Americans.

To remain a leader, we offer compelling careers that encourage resourcefulness, strategic thought and empower you to make a difference in the lives of our members and their communities.

Today, with the industry at an important crossroad, HCSC is reimagining health care and looking for original thinkers who aren't afraid to make innovative contributions.

We are an Equal Opportunity Employment employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Learn more about HCSC, our commitment to our members and the opportunity you'll have to improve health care delivery in an open, collaborative environment.

HCSC is committed to diversity in the workplace and to providing equal opportunity to employees and applicants. If you are an individual with a disability or a disabled veteran and need an accommodation or assistance in either using the Careers website or completing the application process, you can call us at 1-866-977-7378 to request reasonable accommodations. Please note that only requests for accommodations in the application process will be returned. All applications, including resumes, must be submitted through HCSC's Career website on-line application process. If you have general questions regarding the status of an existing application, navigate to "candidate home" to view your job submissions.