Early Careers - Infrastructure Service Delivery Intern

hcsc; Chicago (IL); On-site; USD 25,000 - 36,000; Full time

Job summary

Health Care Service Corporation (HCSC) offers a ten-week paid Infrastructure Service Delivery Analyst Intern program in Chicago, IL. You will collaborate with cross-functional teams, learn IT infrastructure processes, and apply tools and coding fundamentals to support business objectives and member-focused solutions.

The role emphasizes gaining hands-on experience with data analytics, BI tools, and infrastructure playbooks while developing independence and ownership of deliverables within a

Qualifications

• Pursuing a bachelor’s degree in CS/IT/IS with graduation between Dec 2027 and Jun 2028.
• Minimum GPA of 3.0/4.0.
• Available for the full 10-week program.
• Unrestricted authorization to work in the United States; sponsorship is not available.

Responsibilities

• Participate in the formal internship program and contribute to project work.
• Analyze information and support development of solutions addressing organizational needs.
• Own components of project work with guidance from a mentor and manager.
• Develop and deliver a final internship presentation to department leadership.
• Maintain complete confidentiality of company information and comply with HIPAA and related policies.

Skills

JSON

Python

PowerShell

Bash

SQL

Education

Bachelor's degree in Computer Science / Information Technology / Information Systems

Tools

Power BI

Job description

At HCSC, our employees are the cornerstone of our business and the foundation to our success. We empower employees with curated development plans that foster growth and promote rewarding, fulfilling careers.

Join HCSC and be part of a purpose-driven company that will invest in your professional development.

Job Summary

Interns are responsible for actively participating in HCSC's formal internship program that leverages your skills, knowledge, and capabilities while providing meaningful experience supporting business objectives and member-focused solutions. Working closely with cross-functional teams in both business and technical areas, the Intern will contribute to project work, analyze information, and support the development of solutions that address organizational needs. The Intern is responsible for learning and applying specific aspects of the organization's processes, programs, and technologies while demonstrating increasing independence and ownership of assigned deliverables.

This ten-week paid internship is located in Chicago, IL.

What Will the Infrastructure Intern Get to Learn?

• How to create, drive and deliver entry level IT infrastructure initiatives
• Review infrastructure play books and suggest modifications.
• Gain a basic understanding of infrastructure processes.
• Work on basic troubleshooting
• Understand the specific tools used by Infrastructure teams.

What Are Your Responsibilities?

Infrastructure Service Delivery Analyst Interns are responsible for actively participating in HCSC's formal internship program that leverages your skills, knowledge, and capabilities while providing meaningful experience supporting business objectives and member-focused solutions. Working closely with cross-functional teams in both business and technical areas, the Infrastructure Service Delivery Analyst Intern will contribute to project work, analyze information, and support the development of solutions that address organizational needs. The Infrastructure Service Delivery Analyst Intern is responsible for learning and applying specific aspects of the organization's processes, programs, and technologies while demonstrating increasing independence and ownership of assigned deliverables.

This role will also need to:

• Own components of project work and deliverables with guidance from an assigned mentor and manager.
• Conduct research, analyze data and information, and develop recommendations that inform real business decisions.
• Collaborate with cross-functional teams.
• Support departmental initiatives that improve business outcomes and the member and client experience.
• Develop and deliver a final internship presentation to department leadership covering the project, results, and recommendations.
• Maintain complete confidentiality of company business and comply with HIPAA, Diversity Principles, Corporate Integrity, and applicable compliance policies.

What Do You Need To Be Successful?

• Prior related technical internship or work experience is a plus.
• Interest or experience data analytics, IT systems, platforms or tools is a strong plus (operating systems, network, IT peripherals, etc.)
• Understanding of coding including JSON, Python, PowerShell, Bash and/or SQL
• Understanding of Business Intelligence software like PowerBi
• Involvement in IT related Associations/Organizations or participation in relevant technical competitions is a plus.
• Interest in the healthcare payer industry or beginning a career in IT.
• Demonstrated interpersonal skills including clear and concise verbal and written communication.
• Strong analytical and problem-solving skills
• Results-oriented with a continuous improvement mindset and an ability to grasp new and unfamiliar concepts.
• Strong organizational and multi-tasking skills with the ability to prioritize and support multiple projects.
• Practical, developed PC skills, especially Office 365 and virtual team collaboration tools (MS Teams, SharePoint, etc.)

What Are the Requirements You Must Meet?

• Pursuing a bachelor's degree; rising senior with a major in computer science, information technology, or information systems. Other majors may be considered.
• Graduation date between December 2027 and June 2028
• Minimum cumulative GPA of 3.0/4.0.
• Available for the full duration of the 10-week program.
• Unrestricted authorization to work in the United States; sponsorship is not available for this role.

What Does the Internship Program Entail?

• Formal Intern Orientation to build business and industry acumen.
• Challenging real-world hands-on project
• Weekly networking opportunities among interns and company leaders
• Professional development workshops
• Volunteer activities

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Pay Transparency Statement

At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work. From h