Early Careers - Experience Researcher Senior Intern

Health Care Service Corp.; Chicago (IL); On-site; USD 31,000 - 56,000; Part time

Job summary

Health Care Service Corporation (HCSC) offers a ten-week paid internship in Chicago, IL. The Experience Researcher Senior Intern will engage with cross-functional teams, conduct analyses, and contribute to solutions addressing organizational needs while learning organizational processes and HIPAA-compliant practices.

The role emphasizes ownership of deliverables, confidentiality, and the development of final presentations to leadership, with mentoring and professional development throughout the

Qualifications

• Pursuing a master's degree or higher-focused in marketing research, consulting, planning, finance, or statistics.
• Graduation date between December 2027 and June 2028.
• Minimum cumulative GPA of 3.0/4.0.
• Available for the full duration of the 10-week program.

Responsibilities

• Participate in internship program supporting business objectives and member-focused solutions.
• Collaborate with cross-functional teams across business and technical areas.
• Conduct research, analyze data, and develop recommendations informing real business decisions.
• Develop and deliver a final internship presentation to department leadership.

Skills

Financial analysis

Statistical analysis

Qualitative research

Data analysis

Problem solving

Communication skills

Attention to detail

Education

Master's degree in Marketing Research

Master's degree in Finance

Related field with comparable experience

Tools

Excel

Word

Access

Job description

Job Summary

This ten-week paid internship is located in Chicago, IL

What Are Your Responsibilities?

Experience Researcher Senior Interns are responsible for actively participating in HCSC's formal internship program that leverages your skills, knowledge, and capabilities while providing meaningful experience supporting business objectives and member-focused solutions. Working closely with cross-functional teams in both business and technical areas, the Experience Researcher Senior Intern will contribute to project work, analyze information, and support the development of solutions that address organizational needs. The Experience Researcher Senior Intern is responsible for learning and applying specific aspects of the organization's processes, programs, and technologies while demonstrating increasing independence and ownership of assigned deliverables. This role will also need to:

• Own components of project work and deliverables with guidance from an assigned mentor and manager.
• Conduct research, analyze data and information, and develop recommendations that inform real business decisions.
• Collaborate with cross-functional teams.
• Support departmental initiatives that improve business outcomes and the member and client experience.
• Develop and deliver a final internship presentation to department leadership covering the project, results, and recommendations.
• Maintain complete confidentiality of company business and comply with HIPAA, Diversity Principles, Corporate Integrity, and applicable compliance policies.

What Do You Need To Be Successful?

• Knowledge of financial and statistical analysis and interpretation.
• Quantitative and qualitative research and analytic skills.
• Initiative and persistence, with ability to meet deadlines.
• Strong analytical mindset with excellent problem-solving skills, innovation, creativity, and out-of-the-box thinking.
• Enthusiasm to enhance your own professional and personal development with a high attention to detail and strong data quality mindset.
• Entrepreneurial spirit and initiative to operate in ambiguous problem spaces and help define analytical approaches.
• Strong verbal and written communication skills with demonstrated interpersonal effectiveness.
• Strong interest in continuous learning and knowledge sharing with peers and team members.
• Passion and desire to learn the ins and outs of the health care industry and regulated environments.
• Practical, well-developed PC skills, especially Excel, Word, Access.

What Are the Requirements You Must Meet?

• Pursuing a master's degree or higher-level degree with a focus in marketing research, consulting, planning, finance, or statistics.
• Other related fields with comparable experience may be considered.
• Graduation date between December 2027 and June 2028.
• Minimum cumulative GPA of 3.0/4.0.
• Available for the full duration of the 10-week program.
• Unrestricted authorization to work in the United States; sponsorship is not available for this role.

What Does the Internship Program Entail?

• Formal intern orientation to build business and industry acumen.
• Challenging, hands-on, real-world analytics and stakeholder experience projects with direct exposure to enterprise-level initiatives.
• Weekly networking opportunities among interns and company leaders.
• Professional development workshops and mentorship from analytics and stakeholder experience leaders.
• Volunteer activities.

#LI-Hybrid #hcscintern Are you being referred to one of our roles? If so, ask your connection at HCSC about our Employee Referral process!

Pay Transparency Statement

At Health Care Service Corporation, you will be part of an organization committed to offering meaningful benefits to our employees to support their life outside of work.

• health and wellness benefits
• 401(k) savings plan
• pension plan
• paid time off
• paid parental leave
• disability insurance
• supplemental life insurance
• employee assistance program
• paid holidays
• tuition reimbursement
• other incentives

Learn more about our benefit offerings by visiting https://careers.hcsc.com/totalrewards. The compensation offered will vary depending on your job-related skills, education, knowledge, and experience. This role aligns with an annual incentive bonus plan subject to the terms and the conditions of the plan.

HCSC Employment Statement

We are an Equal Opportunity Employment employer dedicated to providing a welcoming environment where the unique differences of our employees are respected and valued. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristics. We are a drug-free and smoke-free workplace. Employment may be contingent upon successful completion of drug screening in accordance with applicable law.

Base Pay Range

$22.54 - $40.31. Exact compensation may vary based on skills, experience, and location.

Join our talent community and receive the latest HCSC news, content, and be first in line for new job opportunities. Join our Talent Community. For more than 80 years, HCSC has been dedicated to expanding access to high-quality, cost-effective health care and equipping our members with information and tools to make the best health care decisions for themselves and their families. As an industry leader, HCSC also has been helping to make the health care system work better for all Americans. To remain a leader, we offer compelling careers that encourage resourcefulness, strategic thought and empower you to make a difference in the lives of our members and their communities. Today, with the industry at an important crossroad, HCSC is reimagining health care and looking for original thinkers who aren't afraid to make innovative contributions. We are an Equal Opportunity Employment employer dedicated to workforce diversity and a drug-free and smoke-free workplace. Learn more about HCSC, our commitment to our members and the opportunity you'll have to improve health care delivery in an open, collaborative environment.

If you are an individual with a disability or a disabled veteran and need an accommodation or assistance in either using the Careers website or completing the application process, you can call us at 1-866-977-7378 to request reasonable accommodations. Please note that only requests for accommodations in the application process will be returned. All applications, including resumes, must be submitted through HCSC's Career website on-line application process.